Antecedents and consequences of knowledge management performance: the role of IT infrastructure

Purpose: In this paper, we assess the role of knowledge management (KM) practices as a key antecedent of KM performance. Also, we examine how Information technology (IT) infrastructure is used as a driver of KM performance, organizational performance and innovation. In addition, the effects of IT in...

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Main Authors: José L. Roldán, Juan C. Real, Silvia Sánchez Ceballos
Format: Article
Language:Catalan
Published: OmniaScience 2018-09-01
Series:Intangible Capital
Subjects:
Online Access:http://www.intangiblecapital.org/index.php/ic/article/view/1074
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author José L. Roldán
Juan C. Real
Silvia Sánchez Ceballos
author_facet José L. Roldán
Juan C. Real
Silvia Sánchez Ceballos
author_sort José L. Roldán
collection DOAJ
description Purpose: In this paper, we assess the role of knowledge management (KM) practices as a key antecedent of KM performance. Also, we examine how Information technology (IT) infrastructure is used as a driver of KM performance, organizational performance and innovation. In addition, the effects of IT infrastructure can be indirect. Specifically, we show that KM performance is a mediator between organizational performance and innovation. Design/methodology/approach: Applying a variance-based structural equation modelling (PLS), we have carried out a study among a sample of 82 Andalusian technology-intensive innovative companies. Findings: First, KM practices and IT infrastructure are significant antecedents of KM performance. Second, KM performance has a direct influence on business performance and innovation outcomes. Third, IT infrastructure does not have a direct influence on business performance and innovation outcomes, but does have a significant indirect effect on them via KM performance. Practical implications: This research provides insights for why some firms may not be realizing benefits from investing in IT infrastructure. KM performance is strongly needed for the successful implementation of IT infrastructure in the organizations. Originality/value: The findings are important for practitioners and researchers because this study makes a contribution to the literature in KM by supporting the perspective that the business and organizational performance are function of the KM performance, a complementary resource through the value of IT infrastructure is enhanced.
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spelling doaj.art-0751284c97a24b15b2cc6b472b3df7602022-12-22T03:33:43ZcatOmniaScienceIntangible Capital1697-98182018-09-0114451853510.3926/ic.1074456Antecedents and consequences of knowledge management performance: the role of IT infrastructureJosé L. Roldán0Juan C. Real1Silvia Sánchez Ceballos2Universidad de SevillaUniversidad Pablo de OlavideIAT (Instituto Andaluz de Tecnología)Purpose: In this paper, we assess the role of knowledge management (KM) practices as a key antecedent of KM performance. Also, we examine how Information technology (IT) infrastructure is used as a driver of KM performance, organizational performance and innovation. In addition, the effects of IT infrastructure can be indirect. Specifically, we show that KM performance is a mediator between organizational performance and innovation. Design/methodology/approach: Applying a variance-based structural equation modelling (PLS), we have carried out a study among a sample of 82 Andalusian technology-intensive innovative companies. Findings: First, KM practices and IT infrastructure are significant antecedents of KM performance. Second, KM performance has a direct influence on business performance and innovation outcomes. Third, IT infrastructure does not have a direct influence on business performance and innovation outcomes, but does have a significant indirect effect on them via KM performance. Practical implications: This research provides insights for why some firms may not be realizing benefits from investing in IT infrastructure. KM performance is strongly needed for the successful implementation of IT infrastructure in the organizations. Originality/value: The findings are important for practitioners and researchers because this study makes a contribution to the literature in KM by supporting the perspective that the business and organizational performance are function of the KM performance, a complementary resource through the value of IT infrastructure is enhanced.http://www.intangiblecapital.org/index.php/ic/article/view/1074Knowledge management performance, IT infrastructure, innovation, knowledge management practices, organizational performance, partial least squares (PLS)
spellingShingle José L. Roldán
Juan C. Real
Silvia Sánchez Ceballos
Antecedents and consequences of knowledge management performance: the role of IT infrastructure
Intangible Capital
Knowledge management performance, IT infrastructure, innovation, knowledge management practices, organizational performance, partial least squares (PLS)
title Antecedents and consequences of knowledge management performance: the role of IT infrastructure
title_full Antecedents and consequences of knowledge management performance: the role of IT infrastructure
title_fullStr Antecedents and consequences of knowledge management performance: the role of IT infrastructure
title_full_unstemmed Antecedents and consequences of knowledge management performance: the role of IT infrastructure
title_short Antecedents and consequences of knowledge management performance: the role of IT infrastructure
title_sort antecedents and consequences of knowledge management performance the role of it infrastructure
topic Knowledge management performance, IT infrastructure, innovation, knowledge management practices, organizational performance, partial least squares (PLS)
url http://www.intangiblecapital.org/index.php/ic/article/view/1074
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