Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned Banks
The objective of this study is to explore accounting information system user satisfaction, particulary, this study examines the level of accounting information system user satisfaction among state-owned banks in Indonesia. User satisfaction is generally used as a proxy for the successful implementa...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
UUM PRESS
2017-07-01
|
| Series: | Journal of Business Management and Accounting |
| Subjects: | |
| Online Access: | https://e-journal.uum.edu.my/index.php/jbma/article/view/8816 |
| _version_ | 1827761966635024384 |
|---|---|
| author | Sambas Ade Kesuma Siti Zabedah Saidin Aidi Ahmi |
| author_facet | Sambas Ade Kesuma Siti Zabedah Saidin Aidi Ahmi |
| author_sort | Sambas Ade Kesuma |
| collection | DOAJ |
| description |
The objective of this study is to explore accounting information system user satisfaction, particulary, this study examines the level of accounting information system user satisfaction among state-owned banks in Indonesia. User satisfaction is generally used as a proxy for the successful implementation of an information system. The findings show that users are satisfied with the implementation of accounting information system. Specifically, majority of respondents indicate their satisfaction in terms of the content, accuracy of the system, format of the information, ease of use of the system, and timeliness of the accounting information system among the Indonesian state-owned banks. Thus, the management of state-owned banks in Indonesia are expected to maintain the good accounting information systems and improve the quality of the systems in order to achieve excellent services and further enhance the operations of the Indonesian state-owned banks.
|
| first_indexed | 2024-03-11T10:23:17Z |
| format | Article |
| id | doaj.art-076af557cda94e399ca4c90dc3150721 |
| institution | Directory Open Access Journal |
| issn | 2231-9298 2636-9249 |
| language | English |
| last_indexed | 2024-03-11T10:23:17Z |
| publishDate | 2017-07-01 |
| publisher | UUM PRESS |
| record_format | Article |
| series | Journal of Business Management and Accounting |
| spelling | doaj.art-076af557cda94e399ca4c90dc31507212023-11-16T03:11:53ZengUUM PRESSJournal of Business Management and Accounting2231-92982636-92492017-07-017210.32890/jbma2017.7.2.8816Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned BanksSambas Ade Kesuma0Siti Zabedah Saidin1Aidi Ahmi2Tunku Puteri Intan Safinaz School of Accountancy, College of Business, Universiti Utara Malaysia, Sintok, Kedah, MalaysiaTunku Puteri Intan Safinaz School of Accountancy, College of Business, Universiti Utara Malaysia, Sintok, Kedah, MalaysiaTunku Puteri Intan Safinaz School of Accountancy, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia The objective of this study is to explore accounting information system user satisfaction, particulary, this study examines the level of accounting information system user satisfaction among state-owned banks in Indonesia. User satisfaction is generally used as a proxy for the successful implementation of an information system. The findings show that users are satisfied with the implementation of accounting information system. Specifically, majority of respondents indicate their satisfaction in terms of the content, accuracy of the system, format of the information, ease of use of the system, and timeliness of the accounting information system among the Indonesian state-owned banks. Thus, the management of state-owned banks in Indonesia are expected to maintain the good accounting information systems and improve the quality of the systems in order to achieve excellent services and further enhance the operations of the Indonesian state-owned banks. https://e-journal.uum.edu.my/index.php/jbma/article/view/8816Accounting information systemuser satisfactionstate owned bank |
| spellingShingle | Sambas Ade Kesuma Siti Zabedah Saidin Aidi Ahmi Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned Banks Journal of Business Management and Accounting Accounting information system user satisfaction state owned bank |
| title | Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned Banks |
| title_full | Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned Banks |
| title_fullStr | Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned Banks |
| title_full_unstemmed | Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned Banks |
| title_short | Accounting Information System User Satisfaction: A Survey of Indonesian State-Owned Banks |
| title_sort | accounting information system user satisfaction a survey of indonesian state owned banks |
| topic | Accounting information system user satisfaction state owned bank |
| url | https://e-journal.uum.edu.my/index.php/jbma/article/view/8816 |
| work_keys_str_mv | AT sambasadekesuma accountinginformationsystemusersatisfactionasurveyofindonesianstateownedbanks AT sitizabedahsaidin accountinginformationsystemusersatisfactionasurveyofindonesianstateownedbanks AT aidiahmi accountinginformationsystemusersatisfactionasurveyofindonesianstateownedbanks |