Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire Surveys

The analysis and evaluation of the service capacity of an urban public space is of great importance for optimizing spatial design and ensuring sustainable regeneration of the space. Point-of-interest (POI) data analysis is a common method for evaluating the performance of public space since it conta...

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Main Authors: Pinyue Ouyang, Xiaowen Wu
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Land
Subjects:
Online Access:https://www.mdpi.com/2073-445X/12/7/1446
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author Pinyue Ouyang
Xiaowen Wu
author_facet Pinyue Ouyang
Xiaowen Wu
author_sort Pinyue Ouyang
collection DOAJ
description The analysis and evaluation of the service capacity of an urban public space is of great importance for optimizing spatial design and ensuring sustainable regeneration of the space. Point-of-interest (POI) data analysis is a common method for evaluating the performance of public space since it contains various geographical information about specific facilities. However, this method is incapable of providing intuitive and clear feedback on the usage of the space, such as visitor experience and satisfaction levels. In this paper, we present a hybrid approach that combines POI data with questionnaire surveys to comprehensively analyze and evaluate the service capacity of the facilities in a waterfront public space. By taking the Changning section of the Suzhou Creek in Shanghai as an example, we evaluate and verify the utilization rate and satisfaction level of public facilities based on this hybrid approach with three satisfaction factors: accessibility, landscape visual quality, and service functions. The results reveal that the service space that can be reached on foot provides the most satisfaction in terms of accessibility, followed by the space that can be reached by bicycle. When it comes to landscape visual quality, visitors are more concerned with the view around the facility than with the greenery. Regarding service functions, the service facility with beverage outlets, fitness, and small gatherings is more appealing. The proposed approach will be useful for further developing advanced public space evaluation strategies with real-time feedback capabilities, as well as for the intelligent design and long-term regeneration of future public spaces.
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spelling doaj.art-076b634fee9243aaacd85250276f7fd42023-11-18T20:07:46ZengMDPI AGLand2073-445X2023-07-01127144610.3390/land12071446Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire SurveysPinyue Ouyang0Xiaowen Wu1School of Design, East China Normal University, Shanghai 200062, ChinaSchool of Design, East China Normal University, Shanghai 200062, ChinaThe analysis and evaluation of the service capacity of an urban public space is of great importance for optimizing spatial design and ensuring sustainable regeneration of the space. Point-of-interest (POI) data analysis is a common method for evaluating the performance of public space since it contains various geographical information about specific facilities. However, this method is incapable of providing intuitive and clear feedback on the usage of the space, such as visitor experience and satisfaction levels. In this paper, we present a hybrid approach that combines POI data with questionnaire surveys to comprehensively analyze and evaluate the service capacity of the facilities in a waterfront public space. By taking the Changning section of the Suzhou Creek in Shanghai as an example, we evaluate and verify the utilization rate and satisfaction level of public facilities based on this hybrid approach with three satisfaction factors: accessibility, landscape visual quality, and service functions. The results reveal that the service space that can be reached on foot provides the most satisfaction in terms of accessibility, followed by the space that can be reached by bicycle. When it comes to landscape visual quality, visitors are more concerned with the view around the facility than with the greenery. Regarding service functions, the service facility with beverage outlets, fitness, and small gatherings is more appealing. The proposed approach will be useful for further developing advanced public space evaluation strategies with real-time feedback capabilities, as well as for the intelligent design and long-term regeneration of future public spaces.https://www.mdpi.com/2073-445X/12/7/1446urban public spacewaterfrontservice capacityPOI dataquestionnaire surveys
spellingShingle Pinyue Ouyang
Xiaowen Wu
Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire Surveys
Land
urban public space
waterfront
service capacity
POI data
questionnaire surveys
title Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire Surveys
title_full Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire Surveys
title_fullStr Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire Surveys
title_full_unstemmed Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire Surveys
title_short Analysis and Evaluation of the Service Capacity of a Waterfront Public Space Using Point-of-Interest Data Combined with Questionnaire Surveys
title_sort analysis and evaluation of the service capacity of a waterfront public space using point of interest data combined with questionnaire surveys
topic urban public space
waterfront
service capacity
POI data
questionnaire surveys
url https://www.mdpi.com/2073-445X/12/7/1446
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AT xiaowenwu analysisandevaluationoftheservicecapacityofawaterfrontpublicspaceusingpointofinterestdatacombinedwithquestionnairesurveys