Digital consultation in primary healthcare: the effects on access, efficiency and patient safety based on provider experience; a qualitative study

Digital consultation in primary healthcare: the effects on access, efficiency and patient safety based on provider experience; a qualitative study

AbstractObjective The objective of the study was to explore the experiences of healthcare staff working with and being part of the implementation of a digital platform for patient-provider consultation across quality dimensions of access, efficiency, and patient safety.Design The study uses qualitat...

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Bibliographic Details
Main Authors: Pär Eriksson, Tora Hammar, Stefan Lagrosen, Evalill Nilsson
Format: Article
Language:English
Published: Taylor & Francis Group 2022-10-01
Series:Scandinavian Journal of Primary Health Care
Subjects:
Primary healthcare
e-health
telemedicine
provider experience
digital technology
Online Access:https://www.tandfonline.com/doi/10.1080/02813432.2022.2159200

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