Comparison of models and standards for implementing IT service capacity management

Due to the recent and significant growth of the information technology (IT)  services, industries need some sort of framework and / or standards for the  management of their services, especially IT services. So, it becomes necessary  and essential to define and adopt a set of best practices for pro...

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Bibliographic Details
Main Authors: Alleinni Féliz-Sánchez, Jose Antonio Calvo-Manzano
Format: Article
Language:English
Published: Universidad de Antioquia 2015-02-01
Series:Revista Facultad de Ingeniería Universidad de Antioquia
Subjects:
Online Access:https://revistas.udea.edu.co/index.php/ingenieria/article/view/19239