Comparison of models and standards for implementing IT service capacity management
Due to the recent and significant growth of the information technology (IT) services, industries need some sort of framework and / or standards for the management of their services, especially IT services. So, it becomes necessary and essential to define and adopt a set of best practices for pro...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universidad de Antioquia
2015-02-01
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Series: | Revista Facultad de Ingeniería Universidad de Antioquia |
Subjects: | |
Online Access: | https://revistas.udea.edu.co/index.php/ingenieria/article/view/19239 |
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Comparison of models and standards for implementing IT service capacity management
Published 2015-01-01
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