| Summary: | The article focuses on one of the current problems: verbal empathy. Verbal empathy is an inescapable ability that is an integral part of interpersonal communication. The inability or unwillingness to show verbal empathy creates communication difficulties. Verbal empathy is a speech act that expresses feelings of empathy towards others. The use of these speech acts is a natural necessity for building healthy verbal communication. Verbal empathy is conditioned by our perception of the world, i.e. our thoughts, emotions, feelings and knowledge. According to research, verbal empathy is an integral part of human existence. It is a way of communicating together, not only between people of different cultures, but also between people of the same culture.
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