REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES
This paper is built upon the work packages of the Enhancing and Validating Service Related Competencies in Versatile Learning Environments in Western Balkan Universities (e-VIVA), a project undertaken under the auspices of the Erasmus+ Capacity Building in Higher Education. The methodology employed...
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Format: | Article |
Language: | English |
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Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2023-09-01
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Series: | International Journal for Quality Research |
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Online Access: | http://ijqr.net/journal/v17-n3/3.pdf |
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author | Ketrina Mijo Çabiri Ermira Qosja |
author_facet | Ketrina Mijo Çabiri Ermira Qosja |
author_sort | Ketrina Mijo Çabiri |
collection | DOAJ |
description | This paper is built upon the work packages of the Enhancing and Validating Service Related Competencies in Versatile Learning Environments in Western Balkan Universities (e-VIVA), a project undertaken under the auspices of the Erasmus+ Capacity Building in Higher Education. The methodology employed in this paper is based on the e-VIVA project's work packages, mainly those dealing with the research and needs analysis, service related competencies learning approach, validation, desk research, interviews, online questionnaires, focus groups of universities for each Western Balkan country involved in the project during the meeting of November 2021 in Kotor, Montenegro. The findings of the project help to assess the current situation of the Western Balkan universities about the enhancing and validating competencies, as well as to make some recommendations to the relevant ministries of education, business partners and to the universities themselves. |
first_indexed | 2024-03-12T00:01:43Z |
format | Article |
id | doaj.art-0892317708504bc695ceefc7e8a92023 |
institution | Directory Open Access Journal |
issn | 1800-6450 1800-7473 |
language | English |
last_indexed | 2024-03-12T00:01:43Z |
publishDate | 2023-09-01 |
publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
record_format | Article |
series | International Journal for Quality Research |
spelling | doaj.art-0892317708504bc695ceefc7e8a920232023-09-17T13:45:09ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732023-09-0117366568210.24874/IJQR17.03-03REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIESKetrina Mijo Çabiri0https://orcid.org/0000-0001-8448-2091Ermira Qosja1https://orcid.org/0000-0002-3572-2009European University of Tirana (U.E.T), Tirana, AlbaniaAleksandër Moisiu University of Durrës Durrës, AlbaniaThis paper is built upon the work packages of the Enhancing and Validating Service Related Competencies in Versatile Learning Environments in Western Balkan Universities (e-VIVA), a project undertaken under the auspices of the Erasmus+ Capacity Building in Higher Education. The methodology employed in this paper is based on the e-VIVA project's work packages, mainly those dealing with the research and needs analysis, service related competencies learning approach, validation, desk research, interviews, online questionnaires, focus groups of universities for each Western Balkan country involved in the project during the meeting of November 2021 in Kotor, Montenegro. The findings of the project help to assess the current situation of the Western Balkan universities about the enhancing and validating competencies, as well as to make some recommendations to the relevant ministries of education, business partners and to the universities themselves.http://ijqr.net/journal/v17-n3/3.pdfcompetence based learning and teachinge-viva projectservice related competencieswestern balkan countries |
spellingShingle | Ketrina Mijo Çabiri Ermira Qosja REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES International Journal for Quality Research competence based learning and teaching e-viva project service related competencies western balkan countries |
title | REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES |
title_full | REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES |
title_fullStr | REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES |
title_full_unstemmed | REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES |
title_short | REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES |
title_sort | reducing the gap on enhancement and validation of service related competences in western balkan universities |
topic | competence based learning and teaching e-viva project service related competencies western balkan countries |
url | http://ijqr.net/journal/v17-n3/3.pdf |
work_keys_str_mv | AT ketrinamijocabiri reducingthegaponenhancementandvalidationofservicerelatedcompetencesinwesternbalkanuniversities AT ermiraqosja reducingthegaponenhancementandvalidationofservicerelatedcompetencesinwesternbalkanuniversities |