REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES

This paper is built upon the work packages of the Enhancing and Validating Service Related Competencies in Versatile Learning Environments in Western Balkan Universities (e-VIVA), a project undertaken under the auspices of the Erasmus+ Capacity Building in Higher Education. The methodology employed...

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Main Authors: Ketrina Mijo Çabiri, Ermira Qosja
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2023-09-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://ijqr.net/journal/v17-n3/3.pdf
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author Ketrina Mijo Çabiri
Ermira Qosja
author_facet Ketrina Mijo Çabiri
Ermira Qosja
author_sort Ketrina Mijo Çabiri
collection DOAJ
description This paper is built upon the work packages of the Enhancing and Validating Service Related Competencies in Versatile Learning Environments in Western Balkan Universities (e-VIVA), a project undertaken under the auspices of the Erasmus+ Capacity Building in Higher Education. The methodology employed in this paper is based on the e-VIVA project's work packages, mainly those dealing with the research and needs analysis, service related competencies learning approach, validation, desk research, interviews, online questionnaires, focus groups of universities for each Western Balkan country involved in the project during the meeting of November 2021 in Kotor, Montenegro. The findings of the project help to assess the current situation of the Western Balkan universities about the enhancing and validating competencies, as well as to make some recommendations to the relevant ministries of education, business partners and to the universities themselves.
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spelling doaj.art-0892317708504bc695ceefc7e8a920232023-09-17T13:45:09ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732023-09-0117366568210.24874/IJQR17.03-03REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIESKetrina Mijo Çabiri0https://orcid.org/0000-0001-8448-2091Ermira Qosja1https://orcid.org/0000-0002-3572-2009European University of Tirana (U.E.T), Tirana, AlbaniaAleksandër Moisiu University of Durrës Durrës, AlbaniaThis paper is built upon the work packages of the Enhancing and Validating Service Related Competencies in Versatile Learning Environments in Western Balkan Universities (e-VIVA), a project undertaken under the auspices of the Erasmus+ Capacity Building in Higher Education. The methodology employed in this paper is based on the e-VIVA project's work packages, mainly those dealing with the research and needs analysis, service related competencies learning approach, validation, desk research, interviews, online questionnaires, focus groups of universities for each Western Balkan country involved in the project during the meeting of November 2021 in Kotor, Montenegro. The findings of the project help to assess the current situation of the Western Balkan universities about the enhancing and validating competencies, as well as to make some recommendations to the relevant ministries of education, business partners and to the universities themselves.http://ijqr.net/journal/v17-n3/3.pdfcompetence based learning and teachinge-viva projectservice related competencieswestern balkan countries
spellingShingle Ketrina Mijo Çabiri
Ermira Qosja
REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES
International Journal for Quality Research
competence based learning and teaching
e-viva project
service related competencies
western balkan countries
title REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES
title_full REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES
title_fullStr REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES
title_full_unstemmed REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES
title_short REDUCING THE GAP ON ENHANCEMENT AND VALIDATION OF SERVICE-RELATED COMPETENCES IN WESTERN BALKAN UNIVERSITIES
title_sort reducing the gap on enhancement and validation of service related competences in western balkan universities
topic competence based learning and teaching
e-viva project
service related competencies
western balkan countries
url http://ijqr.net/journal/v17-n3/3.pdf
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