Serious Experience Events: Applying Patient Safety Concepts to Improve Patient Experience
Pediatric healthcare systems have successfully decreased patient harm and improved patient safety by adopting standardized definitions, processes, and infrastructure for serious safety events (SSEs). We have adopted those patient safety concepts and used that infrastructure to identify and create ac...
Main Authors: | Lane F Donnelly MD, Elizabeth Uhlhorn MSW, Jessey Bargmann-Losche MPH, Terry S Platchek MD |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2022-05-01
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Series: | Journal of Patient Experience |
Online Access: | https://doi.org/10.1177/23743735221102670 |
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