The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)

Abstract Background This study estimated the prevalence of evidence-based care received by a population-based sample of Australian residents in long-term care (LTC) aged ≥ 65 years in 2021, measured by adherence to clinical practice guideline (CPG) recommendations. Methods Sixteen conditions/process...

Full description

Bibliographic Details
Main Authors: Peter D. Hibbert, Charlotte J. Molloy, Ian D. Cameron, Leonard C. Gray, Richard L. Reed, Louise K. Wiles, Johanna Westbrook, Gaston Arnolda, Rebecca Bilton, Ruby Ash, Andrew Georgiou, Alison Kitson, Clifford F. Hughes, Susan J. Gordon, Rebecca J. Mitchell, Frances Rapport, Carole Estabrooks, Gregory L. Alexander, Charles Vincent, Adrian Edwards, Andrew Carson-Stevens, Cordula Wagner, Brendan McCormack, Jeffrey Braithwaite
Format: Article
Language:English
Published: BMC 2024-01-01
Series:BMC Medicine
Subjects:
Online Access:https://doi.org/10.1186/s12916-023-03224-8
_version_ 1797276448213434368
author Peter D. Hibbert
Charlotte J. Molloy
Ian D. Cameron
Leonard C. Gray
Richard L. Reed
Louise K. Wiles
Johanna Westbrook
Gaston Arnolda
Rebecca Bilton
Ruby Ash
Andrew Georgiou
Alison Kitson
Clifford F. Hughes
Susan J. Gordon
Rebecca J. Mitchell
Frances Rapport
Carole Estabrooks
Gregory L. Alexander
Charles Vincent
Adrian Edwards
Andrew Carson-Stevens
Cordula Wagner
Brendan McCormack
Jeffrey Braithwaite
author_facet Peter D. Hibbert
Charlotte J. Molloy
Ian D. Cameron
Leonard C. Gray
Richard L. Reed
Louise K. Wiles
Johanna Westbrook
Gaston Arnolda
Rebecca Bilton
Ruby Ash
Andrew Georgiou
Alison Kitson
Clifford F. Hughes
Susan J. Gordon
Rebecca J. Mitchell
Frances Rapport
Carole Estabrooks
Gregory L. Alexander
Charles Vincent
Adrian Edwards
Andrew Carson-Stevens
Cordula Wagner
Brendan McCormack
Jeffrey Braithwaite
author_sort Peter D. Hibbert
collection DOAJ
description Abstract Background This study estimated the prevalence of evidence-based care received by a population-based sample of Australian residents in long-term care (LTC) aged ≥ 65 years in 2021, measured by adherence to clinical practice guideline (CPG) recommendations. Methods Sixteen conditions/processes of care amendable to estimating evidence-based care at a population level were identified from prevalence data and CPGs. Candidate recommendations (n = 5609) were extracted from 139 CPGs which were converted to indicators. National experts in each condition rated the indicators via the RAND-UCLA Delphi process. For the 16 conditions, 236 evidence-based care indicators were ratified. A multi-stage sampling of LTC facilities and residents was undertaken. Trained aged-care nurses then undertook manual structured record reviews of care delivered between 1 March and 31 May 2021 (our record review period) to assess adherence with the indicators. Results Care received by 294 residents with 27,585 care encounters in 25 LTC facilities was evaluated. Residents received care for one to thirteen separate clinical conditions/processes of care (median = 10, mean = 9.7). Adherence to evidence-based care indicators was estimated at 53.2% (95% CI: 48.6, 57.7) ranging from a high of 81.3% (95% CI: 75.6, 86.3) for Bladder and Bowel to a low of 12.2% (95% CI: 1.6, 36.8) for Depression. Six conditions (skin integrity, end-of-life care, infection, sleep, medication, and depression) had less than 50% adherence with indicators. Conclusions This is the first study of adherence to evidence-based care for people in LTC using multiple conditions and a standardised method. Vulnerable older people are not receiving evidence-based care for many physical problems, nor care to support their mental health nor for end-of-life care. The six conditions in which adherence with indicators was less than 50% could be the focus of improvement efforts.
first_indexed 2024-03-07T15:28:22Z
format Article
id doaj.art-08cb650470204549ac984048f4b07f7c
institution Directory Open Access Journal
issn 1741-7015
language English
last_indexed 2024-03-07T15:28:22Z
publishDate 2024-01-01
publisher BMC
record_format Article
series BMC Medicine
spelling doaj.art-08cb650470204549ac984048f4b07f7c2024-03-05T16:32:23ZengBMCBMC Medicine1741-70152024-01-0122111510.1186/s12916-023-03224-8The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)Peter D. Hibbert0Charlotte J. Molloy1Ian D. Cameron2Leonard C. Gray3Richard L. Reed4Louise K. Wiles5Johanna Westbrook6Gaston Arnolda7Rebecca Bilton8Ruby Ash9Andrew Georgiou10Alison Kitson11Clifford F. Hughes12Susan J. Gordon13Rebecca J. Mitchell14Frances Rapport15Carole Estabrooks16Gregory L. Alexander17Charles Vincent18Adrian Edwards19Andrew Carson-Stevens20Cordula Wagner21Brendan McCormack22Jeffrey Braithwaite23Australian Institute of Health Innovation, Macquarie UniversityAustralian Institute of Health Innovation, Macquarie UniversityJohn Walsh Centre for Rehabilitation Research, Northern Sydney Local Health District, Faculty of Medicine and Health, University of Sydney, Kolling InstituteCentre for Health Services Research, Faculty of Medicine, The University of Queensland, Princess Alexandra Hospital CampusDiscipline of General Practice, College of Medicine and Public Health, Flinders UniversityAustralian Institute of Health Innovation, Macquarie UniversityAustralian Institute of Health Innovation, Macquarie UniversityAustralian Institute of Health Innovation, Macquarie UniversityAustralian Institute of Health Innovation, Macquarie UniversityAustralian Institute of Health Innovation, Macquarie UniversityAustralian Institute of Health Innovation, Macquarie UniversityCaring Futures Institute, College of Nursing and Health Sciences, Flinders UniversityAustralian Institute of Health Innovation, Macquarie UniversityCaring Futures Institute, College of Nursing and Health Sciences, Flinders UniversityAustralian Institute of Health Innovation, Macquarie UniversityAustralian Institute of Health Innovation, Macquarie UniversityFaculty of Nursing, University of Alberta, Edmonton Clinic Health AcademyColumbia University School of NursingDepartment of Experimental Psychology, Radcliffe Observatory, University of OxfordPRIME Centre Wales & Division of Population Medicine, Cardiff UniversityPRIME Centre Wales & Division of Population Medicine, Cardiff UniversityNetherlands Institute for Health Services ResearchThe Susan Wakil School of Nursing and Midwifery, Faculty of Medicine and Health, University of SydneyAustralian Institute of Health Innovation, Macquarie UniversityAbstract Background This study estimated the prevalence of evidence-based care received by a population-based sample of Australian residents in long-term care (LTC) aged ≥ 65 years in 2021, measured by adherence to clinical practice guideline (CPG) recommendations. Methods Sixteen conditions/processes of care amendable to estimating evidence-based care at a population level were identified from prevalence data and CPGs. Candidate recommendations (n = 5609) were extracted from 139 CPGs which were converted to indicators. National experts in each condition rated the indicators via the RAND-UCLA Delphi process. For the 16 conditions, 236 evidence-based care indicators were ratified. A multi-stage sampling of LTC facilities and residents was undertaken. Trained aged-care nurses then undertook manual structured record reviews of care delivered between 1 March and 31 May 2021 (our record review period) to assess adherence with the indicators. Results Care received by 294 residents with 27,585 care encounters in 25 LTC facilities was evaluated. Residents received care for one to thirteen separate clinical conditions/processes of care (median = 10, mean = 9.7). Adherence to evidence-based care indicators was estimated at 53.2% (95% CI: 48.6, 57.7) ranging from a high of 81.3% (95% CI: 75.6, 86.3) for Bladder and Bowel to a low of 12.2% (95% CI: 1.6, 36.8) for Depression. Six conditions (skin integrity, end-of-life care, infection, sleep, medication, and depression) had less than 50% adherence with indicators. Conclusions This is the first study of adherence to evidence-based care for people in LTC using multiple conditions and a standardised method. Vulnerable older people are not receiving evidence-based care for many physical problems, nor care to support their mental health nor for end-of-life care. The six conditions in which adherence with indicators was less than 50% could be the focus of improvement efforts.https://doi.org/10.1186/s12916-023-03224-8Quality of careAged careEvidence-based careLong-term careClinical auditHealthcare quality indicators
spellingShingle Peter D. Hibbert
Charlotte J. Molloy
Ian D. Cameron
Leonard C. Gray
Richard L. Reed
Louise K. Wiles
Johanna Westbrook
Gaston Arnolda
Rebecca Bilton
Ruby Ash
Andrew Georgiou
Alison Kitson
Clifford F. Hughes
Susan J. Gordon
Rebecca J. Mitchell
Frances Rapport
Carole Estabrooks
Gregory L. Alexander
Charles Vincent
Adrian Edwards
Andrew Carson-Stevens
Cordula Wagner
Brendan McCormack
Jeffrey Braithwaite
The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)
BMC Medicine
Quality of care
Aged care
Evidence-based care
Long-term care
Clinical audit
Healthcare quality indicators
title The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)
title_full The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)
title_fullStr The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)
title_full_unstemmed The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)
title_short The quality of care delivered to residents in long-term care in Australia: an indicator-based review of resident records (CareTrack Aged study)
title_sort quality of care delivered to residents in long term care in australia an indicator based review of resident records caretrack aged study
topic Quality of care
Aged care
Evidence-based care
Long-term care
Clinical audit
Healthcare quality indicators
url https://doi.org/10.1186/s12916-023-03224-8
work_keys_str_mv AT peterdhibbert thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT charlottejmolloy thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT iandcameron thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT leonardcgray thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT richardlreed thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT louisekwiles thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT johannawestbrook thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT gastonarnolda thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT rebeccabilton thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT rubyash thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT andrewgeorgiou thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT alisonkitson thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT cliffordfhughes thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT susanjgordon thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT rebeccajmitchell thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT francesrapport thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT caroleestabrooks thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT gregorylalexander thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT charlesvincent thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT adrianedwards thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT andrewcarsonstevens thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT cordulawagner thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT brendanmccormack thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT jeffreybraithwaite thequalityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT peterdhibbert qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT charlottejmolloy qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT iandcameron qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT leonardcgray qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT richardlreed qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT louisekwiles qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT johannawestbrook qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT gastonarnolda qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT rebeccabilton qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT rubyash qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT andrewgeorgiou qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT alisonkitson qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT cliffordfhughes qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT susanjgordon qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT rebeccajmitchell qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT francesrapport qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT caroleestabrooks qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT gregorylalexander qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT charlesvincent qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT adrianedwards qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT andrewcarsonstevens qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT cordulawagner qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT brendanmccormack qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy
AT jeffreybraithwaite qualityofcaredeliveredtoresidentsinlongtermcareinaustraliaanindicatorbasedreviewofresidentrecordscaretrackagedstudy