Customer centric strategies for value creation: academic experimentation
The exigency to assure the maximum of efficacy and efficiency of the educational processes is an important challenge to the social and economic development. The use of customer centric strategies is a crucial opportunity to the monitoring and the continuous development of the performance amelioratio...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Italian e-Learning Association
2014-05-01
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| Series: | Je-LKS: Journal of E-Learning and Knowledge Society |
| Subjects: | |
| Online Access: | https://www.je-lks.org/ojs/index.php/Je-LKS_EN/article/view/922 |