Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten Sidoarjo

Technological advances force every government to digitize its activities, especially in the aspect of public services. Public service is a matter that describes the government of a region. Population documents that must be owned by every community need to be properly provided by the local government...

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Main Author: Yusuf Hariyoko
Format: Article
Language:Indonesian
Published: Pusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi Negara 2023-11-01
Series:Jurnal Wacana Kinerja
Subjects:
Online Access:http://jwk.bandung.lan.go.id/ojs/index.php/jwk/article/view/819
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author Yusuf Hariyoko
author_facet Yusuf Hariyoko
author_sort Yusuf Hariyoko
collection DOAJ
description Technological advances force every government to digitize its activities, especially in the aspect of public services. Public service is a matter that describes the government of a region. Population documents that must be owned by every community need to be properly provided by the local government. The Sidoarjo Regency Government strengthens population service by using a digital portal named Plavon. The Department of Population and Civil Registration of Sidoarjo Regency continues to innovate and develop the portal properly and is able to provide services. However, the adaptation process sometimes does not work properly due to a lack of understanding and outreach to the community about new service models. The research method used is descriptive qualitative, with data collection techniques carried out by observation, interviews, and documentation. Facilities and infrastructure can be used properly in providing services through the Plavon portal. Service timeliness can also work well. Ease of access runs satisfactorily and is easily understood by users.
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language Indonesian
last_indexed 2024-03-11T11:51:31Z
publishDate 2023-11-01
publisher Pusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi Negara
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spelling doaj.art-0932766ebc4a45d48d5a8f5cfeb90fbb2023-11-09T02:46:54ZindPusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi NegaraJurnal Wacana Kinerja1411-49172620-90632023-11-0126217319010.31845/jwk.v26i2.819645Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten SidoarjoYusuf Hariyoko0Universitas 17 Agustus 1945 SurabayaTechnological advances force every government to digitize its activities, especially in the aspect of public services. Public service is a matter that describes the government of a region. Population documents that must be owned by every community need to be properly provided by the local government. The Sidoarjo Regency Government strengthens population service by using a digital portal named Plavon. The Department of Population and Civil Registration of Sidoarjo Regency continues to innovate and develop the portal properly and is able to provide services. However, the adaptation process sometimes does not work properly due to a lack of understanding and outreach to the community about new service models. The research method used is descriptive qualitative, with data collection techniques carried out by observation, interviews, and documentation. Facilities and infrastructure can be used properly in providing services through the Plavon portal. Service timeliness can also work well. Ease of access runs satisfactorily and is easily understood by users.http://jwk.bandung.lan.go.id/ojs/index.php/jwk/article/view/819publik service, residence documents, plavon.
spellingShingle Yusuf Hariyoko
Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten Sidoarjo
Jurnal Wacana Kinerja
publik service, residence documents, plavon.
title Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten Sidoarjo
title_full Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten Sidoarjo
title_fullStr Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten Sidoarjo
title_full_unstemmed Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten Sidoarjo
title_short Penguatan Digitalisasi Layanan Dokumen Kependudukan Melalui PLAVON Kabupaten Sidoarjo
title_sort penguatan digitalisasi layanan dokumen kependudukan melalui plavon kabupaten sidoarjo
topic publik service, residence documents, plavon.
url http://jwk.bandung.lan.go.id/ojs/index.php/jwk/article/view/819
work_keys_str_mv AT yusufhariyoko penguatandigitalisasilayanandokumenkependudukanmelaluiplavonkabupatensidoarjo