Exposure to social bots amplifies perceptual biases and regulation propensity

Abstract Automated accounts on social media that impersonate real users, often called “social bots,” have received a great deal of attention from academia and the public. Here we present experiments designed to investigate public perceptions and policy preferences about social bots, in particular ho...

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Main Authors: Harry Yaojun Yan, Kai-Cheng Yang, James Shanahan, Filippo Menczer
Format: Article
Language:English
Published: Nature Portfolio 2023-11-01
Series:Scientific Reports
Online Access:https://doi.org/10.1038/s41598-023-46630-x
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author Harry Yaojun Yan
Kai-Cheng Yang
James Shanahan
Filippo Menczer
author_facet Harry Yaojun Yan
Kai-Cheng Yang
James Shanahan
Filippo Menczer
author_sort Harry Yaojun Yan
collection DOAJ
description Abstract Automated accounts on social media that impersonate real users, often called “social bots,” have received a great deal of attention from academia and the public. Here we present experiments designed to investigate public perceptions and policy preferences about social bots, in particular how they are affected by exposure to bots. We find that before exposure, participants have some biases: they tend to overestimate the prevalence of bots and see others as more vulnerable to bot influence than themselves. These biases are amplified after bot exposure. Furthermore, exposure tends to impair judgment of bot-recognition self-efficacy and increase propensity toward stricter bot-regulation policies among participants. Decreased self-efficacy and increased perceptions of bot influence on others are significantly associated with these policy preference changes. We discuss the relationship between perceptions about social bots and growing dissatisfaction with the polluted social media environment.
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spelling doaj.art-097b5e907d6241c08147bdd68627981c2023-11-26T12:51:22ZengNature PortfolioScientific Reports2045-23222023-11-0113111010.1038/s41598-023-46630-xExposure to social bots amplifies perceptual biases and regulation propensityHarry Yaojun Yan0Kai-Cheng Yang1James Shanahan2Filippo Menczer3The Media School, Indiana UniversityLuddy School of Informatics, Computing, and Engineering, Indiana UniversityThe Media School, Indiana UniversityLuddy School of Informatics, Computing, and Engineering, Indiana UniversityAbstract Automated accounts on social media that impersonate real users, often called “social bots,” have received a great deal of attention from academia and the public. Here we present experiments designed to investigate public perceptions and policy preferences about social bots, in particular how they are affected by exposure to bots. We find that before exposure, participants have some biases: they tend to overestimate the prevalence of bots and see others as more vulnerable to bot influence than themselves. These biases are amplified after bot exposure. Furthermore, exposure tends to impair judgment of bot-recognition self-efficacy and increase propensity toward stricter bot-regulation policies among participants. Decreased self-efficacy and increased perceptions of bot influence on others are significantly associated with these policy preference changes. We discuss the relationship between perceptions about social bots and growing dissatisfaction with the polluted social media environment.https://doi.org/10.1038/s41598-023-46630-x
spellingShingle Harry Yaojun Yan
Kai-Cheng Yang
James Shanahan
Filippo Menczer
Exposure to social bots amplifies perceptual biases and regulation propensity
Scientific Reports
title Exposure to social bots amplifies perceptual biases and regulation propensity
title_full Exposure to social bots amplifies perceptual biases and regulation propensity
title_fullStr Exposure to social bots amplifies perceptual biases and regulation propensity
title_full_unstemmed Exposure to social bots amplifies perceptual biases and regulation propensity
title_short Exposure to social bots amplifies perceptual biases and regulation propensity
title_sort exposure to social bots amplifies perceptual biases and regulation propensity
url https://doi.org/10.1038/s41598-023-46630-x
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AT jamesshanahan exposuretosocialbotsamplifiesperceptualbiasesandregulationpropensity
AT filippomenczer exposuretosocialbotsamplifiesperceptualbiasesandregulationpropensity