Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study
Healthcare workers are a susceptible population to be psychologically affected during health crises, such as the recent COVID-19 pandemic. Resilience has been pointed out in the literature as a possible protective factor against psychological distress in crisis situations. This can be influenced by...
Main Authors: | , , , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2023-09-01
|
Series: | Health Services Insights |
Online Access: | https://doi.org/10.1177/11786329231198991 |
_version_ | 1826989500733063168 |
---|---|
author | Raquel Simões de Almeida Ana Costa Inês Teixeira Maria João Trigueiro Artemisa Rocha Dores António Marques |
author_facet | Raquel Simões de Almeida Ana Costa Inês Teixeira Maria João Trigueiro Artemisa Rocha Dores António Marques |
author_sort | Raquel Simões de Almeida |
collection | DOAJ |
description | Healthcare workers are a susceptible population to be psychologically affected during health crises, such as the recent COVID-19 pandemic. Resilience has been pointed out in the literature as a possible protective factor against psychological distress in crisis situations. This can be influenced by internal and external factors, such as individual characteristics and organizational factors. Thus, this study aims to characterize the overall resilience levels among healthcare professionals in Portugal and to understand the perspectives of this healthcare workers regarding organizational factors that improve individual resilience. This is a mixed-method study: a first quantitative study using a cross-sectional design to administer the Resilience Scale for Adults (RSA) to 271 healthcare professionals (Mage 33.90, SD = 9.59 years, 90.80% female), followed by a qualitative study through 10 in-depth interviews. The mean score for the total RSA was 178.17 (SD = 22.44) out of a total of 231. Qualitative analysis showed 4 major themes on factors that enhance resilience: “Professional’s Training,” “Support and Wellbeing Measures,” “Reorganization of Services” and “Professional Acknowledgment.” The findings may contribute to the development of targeted interventions and support systems to enhance resilience and well-being among healthcare workers. |
first_indexed | 2024-03-11T23:34:27Z |
format | Article |
id | doaj.art-099e5af08f25419bba410b4f8617df38 |
institution | Directory Open Access Journal |
issn | 1178-6329 |
language | English |
last_indexed | 2025-02-18T08:06:16Z |
publishDate | 2023-09-01 |
publisher | SAGE Publishing |
record_format | Article |
series | Health Services Insights |
spelling | doaj.art-099e5af08f25419bba410b4f8617df382024-11-04T12:05:56ZengSAGE PublishingHealth Services Insights1178-63292023-09-011610.1177/11786329231198991Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method StudyRaquel Simões de Almeida0Ana Costa1Inês Teixeira2Maria João Trigueiro3Artemisa Rocha Dores4António Marques5LabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLaboratory of Neuropsychophysiology, Faculty of Psychology and Education Sciences, University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalHealthcare workers are a susceptible population to be psychologically affected during health crises, such as the recent COVID-19 pandemic. Resilience has been pointed out in the literature as a possible protective factor against psychological distress in crisis situations. This can be influenced by internal and external factors, such as individual characteristics and organizational factors. Thus, this study aims to characterize the overall resilience levels among healthcare professionals in Portugal and to understand the perspectives of this healthcare workers regarding organizational factors that improve individual resilience. This is a mixed-method study: a first quantitative study using a cross-sectional design to administer the Resilience Scale for Adults (RSA) to 271 healthcare professionals (Mage 33.90, SD = 9.59 years, 90.80% female), followed by a qualitative study through 10 in-depth interviews. The mean score for the total RSA was 178.17 (SD = 22.44) out of a total of 231. Qualitative analysis showed 4 major themes on factors that enhance resilience: “Professional’s Training,” “Support and Wellbeing Measures,” “Reorganization of Services” and “Professional Acknowledgment.” The findings may contribute to the development of targeted interventions and support systems to enhance resilience and well-being among healthcare workers.https://doi.org/10.1177/11786329231198991 |
spellingShingle | Raquel Simões de Almeida Ana Costa Inês Teixeira Maria João Trigueiro Artemisa Rocha Dores António Marques Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study Health Services Insights |
title | Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study |
title_full | Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study |
title_fullStr | Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study |
title_full_unstemmed | Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study |
title_short | Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study |
title_sort | healthcare professionals resilience during the covid 19 and organizational factors that improve individual resilience a mixed method study |
url | https://doi.org/10.1177/11786329231198991 |
work_keys_str_mv | AT raquelsimoesdealmeida healthcareprofessionalsresilienceduringthecovid19andorganizationalfactorsthatimproveindividualresilienceamixedmethodstudy AT anacosta healthcareprofessionalsresilienceduringthecovid19andorganizationalfactorsthatimproveindividualresilienceamixedmethodstudy AT inesteixeira healthcareprofessionalsresilienceduringthecovid19andorganizationalfactorsthatimproveindividualresilienceamixedmethodstudy AT mariajoaotrigueiro healthcareprofessionalsresilienceduringthecovid19andorganizationalfactorsthatimproveindividualresilienceamixedmethodstudy AT artemisarochadores healthcareprofessionalsresilienceduringthecovid19andorganizationalfactorsthatimproveindividualresilienceamixedmethodstudy AT antoniomarques healthcareprofessionalsresilienceduringthecovid19andorganizationalfactorsthatimproveindividualresilienceamixedmethodstudy |