Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study

Healthcare workers are a susceptible population to be psychologically affected during health crises, such as the recent COVID-19 pandemic. Resilience has been pointed out in the literature as a possible protective factor against psychological distress in crisis situations. This can be influenced by...

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Main Authors: Raquel Simões de Almeida, Ana Costa, Inês Teixeira, Maria João Trigueiro, Artemisa Rocha Dores, António Marques
Format: Article
Language:English
Published: SAGE Publishing 2023-09-01
Series:Health Services Insights
Online Access:https://doi.org/10.1177/11786329231198991
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author Raquel Simões de Almeida
Ana Costa
Inês Teixeira
Maria João Trigueiro
Artemisa Rocha Dores
António Marques
author_facet Raquel Simões de Almeida
Ana Costa
Inês Teixeira
Maria João Trigueiro
Artemisa Rocha Dores
António Marques
author_sort Raquel Simões de Almeida
collection DOAJ
description Healthcare workers are a susceptible population to be psychologically affected during health crises, such as the recent COVID-19 pandemic. Resilience has been pointed out in the literature as a possible protective factor against psychological distress in crisis situations. This can be influenced by internal and external factors, such as individual characteristics and organizational factors. Thus, this study aims to characterize the overall resilience levels among healthcare professionals in Portugal and to understand the perspectives of this healthcare workers regarding organizational factors that improve individual resilience. This is a mixed-method study: a first quantitative study using a cross-sectional design to administer the Resilience Scale for Adults (RSA) to 271 healthcare professionals (Mage 33.90, SD = 9.59 years, 90.80% female), followed by a qualitative study through 10 in-depth interviews. The mean score for the total RSA was 178.17 (SD = 22.44) out of a total of 231. Qualitative analysis showed 4 major themes on factors that enhance resilience: “Professional’s Training,” “Support and Wellbeing Measures,” “Reorganization of Services” and “Professional Acknowledgment.” The findings may contribute to the development of targeted interventions and support systems to enhance resilience and well-being among healthcare workers.
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spelling doaj.art-099e5af08f25419bba410b4f8617df382024-11-04T12:05:56ZengSAGE PublishingHealth Services Insights1178-63292023-09-011610.1177/11786329231198991Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method StudyRaquel Simões de Almeida0Ana Costa1Inês Teixeira2Maria João Trigueiro3Artemisa Rocha Dores4António Marques5LabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalLaboratory of Neuropsychophysiology, Faculty of Psychology and Education Sciences, University of Porto, Porto, PortugalLabRP-CIR, ESS, Polytechnic University of Porto, Porto, PortugalHealthcare workers are a susceptible population to be psychologically affected during health crises, such as the recent COVID-19 pandemic. Resilience has been pointed out in the literature as a possible protective factor against psychological distress in crisis situations. This can be influenced by internal and external factors, such as individual characteristics and organizational factors. Thus, this study aims to characterize the overall resilience levels among healthcare professionals in Portugal and to understand the perspectives of this healthcare workers regarding organizational factors that improve individual resilience. This is a mixed-method study: a first quantitative study using a cross-sectional design to administer the Resilience Scale for Adults (RSA) to 271 healthcare professionals (Mage 33.90, SD = 9.59 years, 90.80% female), followed by a qualitative study through 10 in-depth interviews. The mean score for the total RSA was 178.17 (SD = 22.44) out of a total of 231. Qualitative analysis showed 4 major themes on factors that enhance resilience: “Professional’s Training,” “Support and Wellbeing Measures,” “Reorganization of Services” and “Professional Acknowledgment.” The findings may contribute to the development of targeted interventions and support systems to enhance resilience and well-being among healthcare workers.https://doi.org/10.1177/11786329231198991
spellingShingle Raquel Simões de Almeida
Ana Costa
Inês Teixeira
Maria João Trigueiro
Artemisa Rocha Dores
António Marques
Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study
Health Services Insights
title Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study
title_full Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study
title_fullStr Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study
title_full_unstemmed Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study
title_short Healthcare Professionals’ Resilience During the COVID-19 and Organizational Factors That Improve Individual Resilience: A Mixed-Method Study
title_sort healthcare professionals resilience during the covid 19 and organizational factors that improve individual resilience a mixed method study
url https://doi.org/10.1177/11786329231198991
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