Control Management and Business Performances: The Malaysian Family SMEs Perspectives
<p class="MsoNormal"><span style="font-size: 12.0pt;" lang="EN-US">This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Indonesia
2015-06-01
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| Series: | The South East Asian Journal of Management |
| Subjects: | |
| Online Access: | http://journal.ui.ac.id/index.php/tseajm/article/view/4493 |
| _version_ | 1797964366682783744 |
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| author | Edward Wong Sek Khin Chong Kei Loong Gurcharan Singh |
| author_facet | Edward Wong Sek Khin Chong Kei Loong Gurcharan Singh |
| author_sort | Edward Wong Sek Khin |
| collection | DOAJ |
| description | <p class="MsoNormal"><span style="font-size: 12.0pt;" lang="EN-US">This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers’ observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components – credit policy, employee development, and intelligence collection systems – are the most important predictors for the efficiency and effectiveness of credit control management. </span></p> <p class="MsoNormal"><strong><span style="font-size: 12.0pt;" lang="EN-US"> </span></strong></p> <p class="MsoNormal"> </p> |
| first_indexed | 2024-04-11T01:44:02Z |
| format | Article |
| id | doaj.art-09b41e1863e24d4b850c37e5a340b29d |
| institution | Directory Open Access Journal |
| issn | 1978-1989 2355-6641 |
| language | English |
| last_indexed | 2024-04-11T01:44:02Z |
| publishDate | 2015-06-01 |
| publisher | Universitas Indonesia |
| record_format | Article |
| series | The South East Asian Journal of Management |
| spelling | doaj.art-09b41e1863e24d4b850c37e5a340b29d2023-01-03T08:02:59ZengUniversitas IndonesiaThe South East Asian Journal of Management1978-19892355-66412015-06-019110.21002/seam.v9i1.44932988Control Management and Business Performances: The Malaysian Family SMEs PerspectivesEdward Wong Sek Khin0Chong Kei Loong1Gurcharan Singh2University of MalayaUniversity of MalayaUniversity of Buckingham<p class="MsoNormal"><span style="font-size: 12.0pt;" lang="EN-US">This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers’ observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components – credit policy, employee development, and intelligence collection systems – are the most important predictors for the efficiency and effectiveness of credit control management. </span></p> <p class="MsoNormal"><strong><span style="font-size: 12.0pt;" lang="EN-US"> </span></strong></p> <p class="MsoNormal"> </p>http://journal.ui.ac.id/index.php/tseajm/article/view/4493Family Business PerformanceCredit ControlEmployee DevelopmentMotivation and Credit System |
| spellingShingle | Edward Wong Sek Khin Chong Kei Loong Gurcharan Singh Control Management and Business Performances: The Malaysian Family SMEs Perspectives The South East Asian Journal of Management Family Business Performance Credit Control Employee Development Motivation and Credit System |
| title | Control Management and Business Performances: The Malaysian Family SMEs Perspectives |
| title_full | Control Management and Business Performances: The Malaysian Family SMEs Perspectives |
| title_fullStr | Control Management and Business Performances: The Malaysian Family SMEs Perspectives |
| title_full_unstemmed | Control Management and Business Performances: The Malaysian Family SMEs Perspectives |
| title_short | Control Management and Business Performances: The Malaysian Family SMEs Perspectives |
| title_sort | control management and business performances the malaysian family smes perspectives |
| topic | Family Business Performance Credit Control Employee Development Motivation and Credit System |
| url | http://journal.ui.ac.id/index.php/tseajm/article/view/4493 |
| work_keys_str_mv | AT edwardwongsekkhin controlmanagementandbusinessperformancesthemalaysianfamilysmesperspectives AT chongkeiloong controlmanagementandbusinessperformancesthemalaysianfamilysmesperspectives AT gurcharansingh controlmanagementandbusinessperformancesthemalaysianfamilysmesperspectives |