Counting ‘micro-workers’: societal and methodological challenges around new forms of labour

<p class="first" id="d221934e93">‘Micro-work’ consists of fragmented data tasks that myriad providers execute on online platforms. While crucial to the development of data-based technologies, this poorly visible and geographically spread activity is...

Full description

Bibliographic Details
Main Authors: Paola Tubaro, Clément Le Ludec, Antonio A. Casilli
Format: Article
Language:English
Published: Pluto Journals 2020-01-01
Series:Work Organisation, Labour and Globalisation
Online Access:https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.14.1.0067
_version_ 1797833873709596672
author Paola Tubaro
Clément Le Ludec
Antonio A. Casilli
author_facet Paola Tubaro
Clément Le Ludec
Antonio A. Casilli
author_sort Paola Tubaro
collection DOAJ
description <p class="first" id="d221934e93">‘Micro-work’ consists of fragmented data tasks that myriad providers execute on online platforms. While crucial to the development of data-based technologies, this poorly visible and geographically spread activity is particularly difficult to measure. To fill this gap, we combined qualitative and quantitative methods (online surveys, in-depth interviews, capture-recapture techniques and web traffic analytics) to count micro-workers in a single country, France. On the basis of this analysis, we estimate that approximately 260,000 people are registered with micro-work platforms. Of these, some 50,000 are ‘regular’ workers who do micro-tasks at least monthly and we speculate that using a more restrictive measure of ‘very active’ workers decreases this figure to 15,000. This analysis contributes to research on platform labour and the labour in the digital economy that lies behind artificial intelligence. </p>
first_indexed 2024-04-09T14:30:03Z
format Article
id doaj.art-09bf6fe2aac04be6ae997646dfd92966
institution Directory Open Access Journal
issn 1745-641X
1745-6428
language English
last_indexed 2024-04-09T14:30:03Z
publishDate 2020-01-01
publisher Pluto Journals
record_format Article
series Work Organisation, Labour and Globalisation
spelling doaj.art-09bf6fe2aac04be6ae997646dfd929662023-05-03T15:50:17ZengPluto JournalsWork Organisation, Labour and Globalisation1745-641X1745-64282020-01-01141678210.13169/workorgalaboglob.14.1.0067Counting ‘micro-workers’: societal and methodological challenges around new forms of labourPaola TubaroClément Le LudecAntonio A. Casilli<p class="first" id="d221934e93">‘Micro-work’ consists of fragmented data tasks that myriad providers execute on online platforms. While crucial to the development of data-based technologies, this poorly visible and geographically spread activity is particularly difficult to measure. To fill this gap, we combined qualitative and quantitative methods (online surveys, in-depth interviews, capture-recapture techniques and web traffic analytics) to count micro-workers in a single country, France. On the basis of this analysis, we estimate that approximately 260,000 people are registered with micro-work platforms. Of these, some 50,000 are ‘regular’ workers who do micro-tasks at least monthly and we speculate that using a more restrictive measure of ‘very active’ workers decreases this figure to 15,000. This analysis contributes to research on platform labour and the labour in the digital economy that lies behind artificial intelligence. </p>https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.14.1.0067
spellingShingle Paola Tubaro
Clément Le Ludec
Antonio A. Casilli
Counting ‘micro-workers’: societal and methodological challenges around new forms of labour
Work Organisation, Labour and Globalisation
title Counting ‘micro-workers’: societal and methodological challenges around new forms of labour
title_full Counting ‘micro-workers’: societal and methodological challenges around new forms of labour
title_fullStr Counting ‘micro-workers’: societal and methodological challenges around new forms of labour
title_full_unstemmed Counting ‘micro-workers’: societal and methodological challenges around new forms of labour
title_short Counting ‘micro-workers’: societal and methodological challenges around new forms of labour
title_sort counting micro workers societal and methodological challenges around new forms of labour
url https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.14.1.0067
work_keys_str_mv AT paolatubaro countingmicroworkerssocietalandmethodologicalchallengesaroundnewformsoflabour
AT clementleludec countingmicroworkerssocietalandmethodologicalchallengesaroundnewformsoflabour
AT antonioacasilli countingmicroworkerssocietalandmethodologicalchallengesaroundnewformsoflabour