An investigation on how TQM influences employee performance: A case study of banking industry
This paper presents an empirical investigation to study the relationship between employee performance and TQM. The proposed study of this paper designs two questionnaires for TQM and performance measurement and distributes them among some employees who worked for one of Iranian banks in city of Semn...
| Main Authors: | , , |
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| Formato: | Artigo |
| Idioma: | English |
| Publicado: |
Growing Science
2014-01-01
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| Series: | Management Science Letters |
| Subjects: | |
| Acceso en liña: | http://www.growingscience.com/msl/Vol4/msl_2013_374.pdf |