Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach

AbstractWith the presence of negative organizational behaviors, not only is the employee’s productivity and job satisfaction affected, but the entire organizational performance of employees also declines. Workplace ostracism affects employees’ psychological well-being by fostering exhaustion of thei...

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Main Authors: Muhammad Rizwan Sabir, Muhammad Bilal Majid, Muhammad Zia Aslam, Abdul Rehman, Sumaira Rehman
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2325337
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author Muhammad Rizwan Sabir
Muhammad Bilal Majid
Muhammad Zia Aslam
Abdul Rehman
Sumaira Rehman
author_facet Muhammad Rizwan Sabir
Muhammad Bilal Majid
Muhammad Zia Aslam
Abdul Rehman
Sumaira Rehman
author_sort Muhammad Rizwan Sabir
collection DOAJ
description AbstractWith the presence of negative organizational behaviors, not only is the employee’s productivity and job satisfaction affected, but the entire organizational performance of employees also declines. Workplace ostracism affects employees’ psychological well-being by fostering exhaustion of their emotional, psychological, and material resources, significantly influencing counterproductive work behavior. The present research also addresses the emerging negative workplace behaviors by studying the mediation of transactional and relational psychological contract breaches. The research has adopted a ‘quantitative research design’ followed by a survey approach to collect data from Pakistan’s healthcare sector employees. 420 questionnaires were disbursed among employees, of which 350 were received back, and 332 questionnaires were finalized after data cleaning and screening. Smart-Pls was used to analyze data and assess the association among different variables. Different tests were performed including the descriptive summary, validity (convergent and discriminant), model fitness and path analysis. Results indicated that WOC significantly impacts CWB. RPCB also significantly influences the CWB. TPCB insignificantly effects CWB and WOC significantly influences RPCB and TPCB. Mediation of TPS has been insignificant, whereas the mediation of RPS has resulted as significant. The present research holds considerable theoretical and practical importance as it provides practical insights to the managerial bodies of the healthcare sector in Pakistan to make strategies for vanishing such counterproductive work behaviors of employees that damage the morale and mental peace of other workers. The limitations of this research have also been addressed in the last section.
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spelling doaj.art-09fb7dfa38e448b4b9152d4b84a9c6092024-03-20T13:03:20ZengTaylor & Francis GroupCogent Business & Management2331-19752024-12-0111110.1080/23311975.2024.2325337Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breachMuhammad Rizwan Sabir0Muhammad Bilal Majid1Muhammad Zia Aslam2Abdul Rehman3Sumaira Rehman4Faculty of Business and Management Sciences, The Superior University, Lahore, PakistanFaculty of Business and Management Sciences, The Superior University, Lahore, PakistanFaculty of Business and Management Sciences, The Superior University, Lahore, PakistanThe Superior University, Lahore, PakistanThe Superior University, Lahore, PakistanAbstractWith the presence of negative organizational behaviors, not only is the employee’s productivity and job satisfaction affected, but the entire organizational performance of employees also declines. Workplace ostracism affects employees’ psychological well-being by fostering exhaustion of their emotional, psychological, and material resources, significantly influencing counterproductive work behavior. The present research also addresses the emerging negative workplace behaviors by studying the mediation of transactional and relational psychological contract breaches. The research has adopted a ‘quantitative research design’ followed by a survey approach to collect data from Pakistan’s healthcare sector employees. 420 questionnaires were disbursed among employees, of which 350 were received back, and 332 questionnaires were finalized after data cleaning and screening. Smart-Pls was used to analyze data and assess the association among different variables. Different tests were performed including the descriptive summary, validity (convergent and discriminant), model fitness and path analysis. Results indicated that WOC significantly impacts CWB. RPCB also significantly influences the CWB. TPCB insignificantly effects CWB and WOC significantly influences RPCB and TPCB. Mediation of TPS has been insignificant, whereas the mediation of RPS has resulted as significant. The present research holds considerable theoretical and practical importance as it provides practical insights to the managerial bodies of the healthcare sector in Pakistan to make strategies for vanishing such counterproductive work behaviors of employees that damage the morale and mental peace of other workers. The limitations of this research have also been addressed in the last section.https://www.tandfonline.com/doi/10.1080/23311975.2024.2325337Workplace ostracismcounterproductive work behaviorpsychological contract breachtransactional contract breachLen Tiu WrightDe Montfort University Faculty of Business and Law, UK
spellingShingle Muhammad Rizwan Sabir
Muhammad Bilal Majid
Muhammad Zia Aslam
Abdul Rehman
Sumaira Rehman
Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
Cogent Business & Management
Workplace ostracism
counterproductive work behavior
psychological contract breach
transactional contract breach
Len Tiu Wright
De Montfort University Faculty of Business and Law, UK
title Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
title_full Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
title_fullStr Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
title_full_unstemmed Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
title_short Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
title_sort does workplace ostracismce lead to counterproductive work behavior in healthcare employees the role of transactional and relational psychological contract breach
topic Workplace ostracism
counterproductive work behavior
psychological contract breach
transactional contract breach
Len Tiu Wright
De Montfort University Faculty of Business and Law, UK
url https://www.tandfonline.com/doi/10.1080/23311975.2024.2325337
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