Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
AbstractWith the presence of negative organizational behaviors, not only is the employee’s productivity and job satisfaction affected, but the entire organizational performance of employees also declines. Workplace ostracism affects employees’ psychological well-being by fostering exhaustion of thei...
Main Authors: | , , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Taylor & Francis Group
2024-12-01
|
Series: | Cogent Business & Management |
Subjects: | |
Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2024.2325337 |
_version_ | 1827313260173459456 |
---|---|
author | Muhammad Rizwan Sabir Muhammad Bilal Majid Muhammad Zia Aslam Abdul Rehman Sumaira Rehman |
author_facet | Muhammad Rizwan Sabir Muhammad Bilal Majid Muhammad Zia Aslam Abdul Rehman Sumaira Rehman |
author_sort | Muhammad Rizwan Sabir |
collection | DOAJ |
description | AbstractWith the presence of negative organizational behaviors, not only is the employee’s productivity and job satisfaction affected, but the entire organizational performance of employees also declines. Workplace ostracism affects employees’ psychological well-being by fostering exhaustion of their emotional, psychological, and material resources, significantly influencing counterproductive work behavior. The present research also addresses the emerging negative workplace behaviors by studying the mediation of transactional and relational psychological contract breaches. The research has adopted a ‘quantitative research design’ followed by a survey approach to collect data from Pakistan’s healthcare sector employees. 420 questionnaires were disbursed among employees, of which 350 were received back, and 332 questionnaires were finalized after data cleaning and screening. Smart-Pls was used to analyze data and assess the association among different variables. Different tests were performed including the descriptive summary, validity (convergent and discriminant), model fitness and path analysis. Results indicated that WOC significantly impacts CWB. RPCB also significantly influences the CWB. TPCB insignificantly effects CWB and WOC significantly influences RPCB and TPCB. Mediation of TPS has been insignificant, whereas the mediation of RPS has resulted as significant. The present research holds considerable theoretical and practical importance as it provides practical insights to the managerial bodies of the healthcare sector in Pakistan to make strategies for vanishing such counterproductive work behaviors of employees that damage the morale and mental peace of other workers. The limitations of this research have also been addressed in the last section. |
first_indexed | 2024-04-24T21:58:34Z |
format | Article |
id | doaj.art-09fb7dfa38e448b4b9152d4b84a9c609 |
institution | Directory Open Access Journal |
issn | 2331-1975 |
language | English |
last_indexed | 2024-04-24T21:58:34Z |
publishDate | 2024-12-01 |
publisher | Taylor & Francis Group |
record_format | Article |
series | Cogent Business & Management |
spelling | doaj.art-09fb7dfa38e448b4b9152d4b84a9c6092024-03-20T13:03:20ZengTaylor & Francis GroupCogent Business & Management2331-19752024-12-0111110.1080/23311975.2024.2325337Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breachMuhammad Rizwan Sabir0Muhammad Bilal Majid1Muhammad Zia Aslam2Abdul Rehman3Sumaira Rehman4Faculty of Business and Management Sciences, The Superior University, Lahore, PakistanFaculty of Business and Management Sciences, The Superior University, Lahore, PakistanFaculty of Business and Management Sciences, The Superior University, Lahore, PakistanThe Superior University, Lahore, PakistanThe Superior University, Lahore, PakistanAbstractWith the presence of negative organizational behaviors, not only is the employee’s productivity and job satisfaction affected, but the entire organizational performance of employees also declines. Workplace ostracism affects employees’ psychological well-being by fostering exhaustion of their emotional, psychological, and material resources, significantly influencing counterproductive work behavior. The present research also addresses the emerging negative workplace behaviors by studying the mediation of transactional and relational psychological contract breaches. The research has adopted a ‘quantitative research design’ followed by a survey approach to collect data from Pakistan’s healthcare sector employees. 420 questionnaires were disbursed among employees, of which 350 were received back, and 332 questionnaires were finalized after data cleaning and screening. Smart-Pls was used to analyze data and assess the association among different variables. Different tests were performed including the descriptive summary, validity (convergent and discriminant), model fitness and path analysis. Results indicated that WOC significantly impacts CWB. RPCB also significantly influences the CWB. TPCB insignificantly effects CWB and WOC significantly influences RPCB and TPCB. Mediation of TPS has been insignificant, whereas the mediation of RPS has resulted as significant. The present research holds considerable theoretical and practical importance as it provides practical insights to the managerial bodies of the healthcare sector in Pakistan to make strategies for vanishing such counterproductive work behaviors of employees that damage the morale and mental peace of other workers. The limitations of this research have also been addressed in the last section.https://www.tandfonline.com/doi/10.1080/23311975.2024.2325337Workplace ostracismcounterproductive work behaviorpsychological contract breachtransactional contract breachLen Tiu WrightDe Montfort University Faculty of Business and Law, UK |
spellingShingle | Muhammad Rizwan Sabir Muhammad Bilal Majid Muhammad Zia Aslam Abdul Rehman Sumaira Rehman Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach Cogent Business & Management Workplace ostracism counterproductive work behavior psychological contract breach transactional contract breach Len Tiu Wright De Montfort University Faculty of Business and Law, UK |
title | Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach |
title_full | Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach |
title_fullStr | Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach |
title_full_unstemmed | Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach |
title_short | Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach |
title_sort | does workplace ostracismce lead to counterproductive work behavior in healthcare employees the role of transactional and relational psychological contract breach |
topic | Workplace ostracism counterproductive work behavior psychological contract breach transactional contract breach Len Tiu Wright De Montfort University Faculty of Business and Law, UK |
url | https://www.tandfonline.com/doi/10.1080/23311975.2024.2325337 |
work_keys_str_mv | AT muhammadrizwansabir doesworkplaceostracismceleadtocounterproductiveworkbehaviorinhealthcareemployeestheroleoftransactionalandrelationalpsychologicalcontractbreach AT muhammadbilalmajid doesworkplaceostracismceleadtocounterproductiveworkbehaviorinhealthcareemployeestheroleoftransactionalandrelationalpsychologicalcontractbreach AT muhammadziaaslam doesworkplaceostracismceleadtocounterproductiveworkbehaviorinhealthcareemployeestheroleoftransactionalandrelationalpsychologicalcontractbreach AT abdulrehman doesworkplaceostracismceleadtocounterproductiveworkbehaviorinhealthcareemployeestheroleoftransactionalandrelationalpsychologicalcontractbreach AT sumairarehman doesworkplaceostracismceleadtocounterproductiveworkbehaviorinhealthcareemployeestheroleoftransactionalandrelationalpsychologicalcontractbreach |