How can we manage biases in artificial intelligence systems – A systematic literature review

Artificial intelligence is similar to human intelligence, and robots in organisations always perform human tasks. However, AI encounters a variety of biases during its operational process in the online economy. The coded algorithms helps in decision-making in firms with a variety of biases and ambig...

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Main Author: Dr. Varsha P.S.
Format: Article
Language:English
Published: Elsevier 2023-04-01
Series:International Journal of Information Management Data Insights
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667096823000125
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author Dr. Varsha P.S.
author_facet Dr. Varsha P.S.
author_sort Dr. Varsha P.S.
collection DOAJ
description Artificial intelligence is similar to human intelligence, and robots in organisations always perform human tasks. However, AI encounters a variety of biases during its operational process in the online economy. The coded algorithms helps in decision-making in firms with a variety of biases and ambiguity. The study is qualitative in nature and asserts that AI biases and vulnerabilities experienced by people across industries lead to gender biases and racial discrimination. Furthermore, the study describes the different types of biases and emphasises the importance of responsible AI in firms in order to reduce the risk from AI. The implications discuss how policymakers, managers, and employees must understand biases to improve corporate fairness and societal well-being. Future research can be carryout on consumer bias, bias in job automation and bias in societal data.
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spelling doaj.art-0a074de2a7654e0aa8c420dfdae41dd82023-04-13T04:27:25ZengElsevierInternational Journal of Information Management Data Insights2667-09682023-04-0131100165How can we manage biases in artificial intelligence systems – A systematic literature reviewDr. Varsha P.S.0School of Commerce, Presidency University, Bangalore, IndiaArtificial intelligence is similar to human intelligence, and robots in organisations always perform human tasks. However, AI encounters a variety of biases during its operational process in the online economy. The coded algorithms helps in decision-making in firms with a variety of biases and ambiguity. The study is qualitative in nature and asserts that AI biases and vulnerabilities experienced by people across industries lead to gender biases and racial discrimination. Furthermore, the study describes the different types of biases and emphasises the importance of responsible AI in firms in order to reduce the risk from AI. The implications discuss how policymakers, managers, and employees must understand biases to improve corporate fairness and societal well-being. Future research can be carryout on consumer bias, bias in job automation and bias in societal data.http://www.sciencedirect.com/science/article/pii/S2667096823000125Artificial intelligenceBiasVulnerabilitiesResponsible AiAI ethicsAI systems
spellingShingle Dr. Varsha P.S.
How can we manage biases in artificial intelligence systems – A systematic literature review
International Journal of Information Management Data Insights
Artificial intelligence
Bias
Vulnerabilities
Responsible Ai
AI ethics
AI systems
title How can we manage biases in artificial intelligence systems – A systematic literature review
title_full How can we manage biases in artificial intelligence systems – A systematic literature review
title_fullStr How can we manage biases in artificial intelligence systems – A systematic literature review
title_full_unstemmed How can we manage biases in artificial intelligence systems – A systematic literature review
title_short How can we manage biases in artificial intelligence systems – A systematic literature review
title_sort how can we manage biases in artificial intelligence systems a systematic literature review
topic Artificial intelligence
Bias
Vulnerabilities
Responsible Ai
AI ethics
AI systems
url http://www.sciencedirect.com/science/article/pii/S2667096823000125
work_keys_str_mv AT drvarshaps howcanwemanagebiasesinartificialintelligencesystemsasystematicliteraturereview