Enhancing Core Public Service Vocabulary to Enable Public Service Personalization

Enhancing Core Public Service Vocabulary to Enable Public Service Personalization

The provision of public services (PS) is at the heart of public authority operations as it directly affects citizens’ lives and the prosperity of society. Part of PS provision is publishing PS descriptions in an online catalogue to inform citizens and promote transparency. The European Commission ha...

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Bibliographic Details
Main Authors: Alexandros Gerontas, Dimitris Zeginis, Rafail Promikyridis, Marin Androš, Efthimios Tambouris, Vibor Cipan, Konstantinos Tarabanis
Format: Article
Language:English
Published: MDPI AG 2022-04-01
Series:Information
Subjects:
public service
personalization
knowledge graph
chatbot
CPSV-AP
Online Access:https://www.mdpi.com/2078-2489/13/5/225

Internet

https://www.mdpi.com/2078-2489/13/5/225

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