Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS study
Abstract Background Proper human resource management in military health centers leads to long-term development and improved health-care quality. As a result, the purpose of this research is to identify the key performance indicators of human resource management for military hospital managers, and th...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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BMC
2023-02-01
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| Series: | BMC Primary Care |
| Subjects: | |
| Online Access: | https://doi.org/10.1186/s12875-023-02007-7 |
| _version_ | 1797863918773731328 |
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| author | Sadegh Fanaei Armin Zareiyan Saeid Shahraki Abasat Mirzaei |
| author_facet | Sadegh Fanaei Armin Zareiyan Saeid Shahraki Abasat Mirzaei |
| author_sort | Sadegh Fanaei |
| collection | DOAJ |
| description | Abstract Background Proper human resource management in military health centers leads to long-term development and improved health-care quality. As a result, the purpose of this research is to identify the key performance indicators of human resource management for military hospital managers, and the unique indicators of military hospitals were obtained. Methods This cross-sectional study was performed by the TOPSIS method in the fall of 2021. This study used a checklist consisting of 20 performance indicators of human resource management, which were scored by 20 senior military hospital managers based on two criteria: "importance" and "measurability in military hospitals". The Shannon entropy method was used to weight the indicators, and the BT-TOPSIS Solver software was used to analyze and prioritize them. Results Among the 20 indicators in human resource management, the staff satisfaction index in military hospitals, the competitiveness rate of salaries in military hospitals relative to the national sector, the number of permanent staff in military hospitals, and the percentage of contract labor costs in military hospitals have the highest coefficient, respectively. Conclusions The importance of human resource management and organizational performance is due to their influence on each other. As a result, human resource management should pay special attention to the professional and personal development of human resources, as this has an impact on the performance of the organization in the long run. In light of the sensitive nature of human resource management and its crucial role in achieving any organization's strategic goals, selecting appropriate indicators is essential. The Department of Military Health requires indicators unique to the military sector to assess the human resource management of the military hospital, since according to the existing circumstances, the indicators of the military sector and those of the civilian sector are different. |
| first_indexed | 2024-04-09T22:44:26Z |
| format | Article |
| id | doaj.art-0a19b2f4e7164883a87ed3ee29d5c4ec |
| institution | Directory Open Access Journal |
| issn | 2731-4553 |
| language | English |
| last_indexed | 2024-04-09T22:44:26Z |
| publishDate | 2023-02-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Primary Care |
| spelling | doaj.art-0a19b2f4e7164883a87ed3ee29d5c4ec2023-03-22T11:57:35ZengBMCBMC Primary Care2731-45532023-02-012411910.1186/s12875-023-02007-7Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS studySadegh Fanaei0Armin Zareiyan1Saeid Shahraki2Abasat Mirzaei3Department of Health Services Management, Faculty of Medicine, Aja University of Medical SciencesDepartment of Health in Disaster & Emergencies, Nursing Faculty, Aja University of Medical SciencesDepartment of Health Services Management, Faculty of Medicine, Aja University of Medical SciencesDepartment of Health Care Management, Faculty of Health, Tehran Medical Science, Islamic Azad UniversityAbstract Background Proper human resource management in military health centers leads to long-term development and improved health-care quality. As a result, the purpose of this research is to identify the key performance indicators of human resource management for military hospital managers, and the unique indicators of military hospitals were obtained. Methods This cross-sectional study was performed by the TOPSIS method in the fall of 2021. This study used a checklist consisting of 20 performance indicators of human resource management, which were scored by 20 senior military hospital managers based on two criteria: "importance" and "measurability in military hospitals". The Shannon entropy method was used to weight the indicators, and the BT-TOPSIS Solver software was used to analyze and prioritize them. Results Among the 20 indicators in human resource management, the staff satisfaction index in military hospitals, the competitiveness rate of salaries in military hospitals relative to the national sector, the number of permanent staff in military hospitals, and the percentage of contract labor costs in military hospitals have the highest coefficient, respectively. Conclusions The importance of human resource management and organizational performance is due to their influence on each other. As a result, human resource management should pay special attention to the professional and personal development of human resources, as this has an impact on the performance of the organization in the long run. In light of the sensitive nature of human resource management and its crucial role in achieving any organization's strategic goals, selecting appropriate indicators is essential. The Department of Military Health requires indicators unique to the military sector to assess the human resource management of the military hospital, since according to the existing circumstances, the indicators of the military sector and those of the civilian sector are different.https://doi.org/10.1186/s12875-023-02007-7Human resource managementKey performance indicatorsHospitalTOPSIS |
| spellingShingle | Sadegh Fanaei Armin Zareiyan Saeid Shahraki Abasat Mirzaei Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS study BMC Primary Care Human resource management Key performance indicators Hospital TOPSIS |
| title | Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS study |
| title_full | Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS study |
| title_fullStr | Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS study |
| title_full_unstemmed | Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS study |
| title_short | Determining the key performance indicators of human resource management of military hospital managers; a TOPSIS study |
| title_sort | determining the key performance indicators of human resource management of military hospital managers a topsis study |
| topic | Human resource management Key performance indicators Hospital TOPSIS |
| url | https://doi.org/10.1186/s12875-023-02007-7 |
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