Reputation and trust on online labour markets: the reputation economy of Elance
This article examines profile data about 9,593 freelancers from 121 countries active in the Design and Multimedia section of Elance, a major online labour market existing up until 2015. Using statistical analysis, the article evidences that the earnings a contractor obtains from working through Elan...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Pluto Journals
2016-03-01
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Series: | Work Organisation, Labour and Globalisation |
Online Access: | https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.10.1.0027 |
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author | Alessandro Gandini Ivana Pais Davide Beraldo |
author_facet | Alessandro Gandini Ivana Pais Davide Beraldo |
author_sort | Alessandro Gandini |
collection | DOAJ |
description | This article examines profile data about 9,593 freelancers from 121 countries active in the Design and Multimedia section of Elance, a major online labour market existing up until 2015. Using statistical analysis, the article evidences that the earnings a contractor obtains from working through Elance positively correlates with higher reputation scores and suggests that the conception of trust among actors operating on an online labour market resembles that which characterises e-commerce platforms like eBay or Amazon, where trust relations among ‘strangers’ are guaranteed by an algorithmic-based third party that translates feedbacks and rankings into a numerical reputation proxy. |
first_indexed | 2024-04-09T14:30:03Z |
format | Article |
id | doaj.art-0a26da79a6cb41d58678dd825e0a0ac7 |
institution | Directory Open Access Journal |
issn | 1745-641X 1745-6428 |
language | English |
last_indexed | 2024-04-09T14:30:03Z |
publishDate | 2016-03-01 |
publisher | Pluto Journals |
record_format | Article |
series | Work Organisation, Labour and Globalisation |
spelling | doaj.art-0a26da79a6cb41d58678dd825e0a0ac72023-05-03T15:53:08ZengPluto JournalsWork Organisation, Labour and Globalisation1745-641X1745-64282016-03-01101274310.13169/workorgalaboglob.10.1.0027Reputation and trust on online labour markets: the reputation economy of ElanceAlessandro GandiniIvana PaisDavide BeraldoThis article examines profile data about 9,593 freelancers from 121 countries active in the Design and Multimedia section of Elance, a major online labour market existing up until 2015. Using statistical analysis, the article evidences that the earnings a contractor obtains from working through Elance positively correlates with higher reputation scores and suggests that the conception of trust among actors operating on an online labour market resembles that which characterises e-commerce platforms like eBay or Amazon, where trust relations among ‘strangers’ are guaranteed by an algorithmic-based third party that translates feedbacks and rankings into a numerical reputation proxy.https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.10.1.0027 |
spellingShingle | Alessandro Gandini Ivana Pais Davide Beraldo Reputation and trust on online labour markets: the reputation economy of Elance Work Organisation, Labour and Globalisation |
title | Reputation and trust on online labour markets: the reputation economy of Elance |
title_full | Reputation and trust on online labour markets: the reputation economy of Elance |
title_fullStr | Reputation and trust on online labour markets: the reputation economy of Elance |
title_full_unstemmed | Reputation and trust on online labour markets: the reputation economy of Elance |
title_short | Reputation and trust on online labour markets: the reputation economy of Elance |
title_sort | reputation and trust on online labour markets the reputation economy of elance |
url | https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.10.1.0027 |
work_keys_str_mv | AT alessandrogandini reputationandtrustononlinelabourmarketsthereputationeconomyofelance AT ivanapais reputationandtrustononlinelabourmarketsthereputationeconomyofelance AT davideberaldo reputationandtrustononlinelabourmarketsthereputationeconomyofelance |