The effect of the segmentation of video tutorials on User’s training experience and performance
This study aims to explore the effects of the segmentation of video tutorials on the implicit and explicit experience of the users in the hands-on training tasks. A laboratory experiment was conducted in the context of user training. Participants (n = 20) were randomly assigned to one of two exper...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2021-01-01
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| Series: | Computers in Human Behavior Reports |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2451958821000191 |
| _version_ | 1818461054796038144 |
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| author | Charles Lamontagne Sylvain Sénécal Marc Fredette Élise Labonté-LeMoyne Pierre-Majorique Léger |
| author_facet | Charles Lamontagne Sylvain Sénécal Marc Fredette Élise Labonté-LeMoyne Pierre-Majorique Léger |
| author_sort | Charles Lamontagne |
| collection | DOAJ |
| description | This study aims to explore the effects of the segmentation of video tutorials on the implicit and explicit experience of the users in the hands-on training tasks. A laboratory experiment was conducted in the context of user training. Participants (n = 20) were randomly assigned to one of two experimental conditions: with segmented or non-segmented versions of the same video tutorials. The participants had to watch an instructional video and recreate afterward the steps presented. Self-reported and psychophysiological measures of user experience were collected. The results suggest that while the implicit experience appears to be similar across condition, the explicit experience is significantly different: segmented tutorials lead to a better self-perceived experience and a better perceived usability of the software. This study makes several contributions to the user training and multimedia learning literature, such as the effect that the segmentation of tutorials generates on the user experience, as well as reinforcing the need to use concomitantly complementary methods to assess the experience of the users, such as implicit and explicit measures. |
| first_indexed | 2024-12-14T23:40:03Z |
| format | Article |
| id | doaj.art-0b01bc4433044cc6857d02a9f1b6592e |
| institution | Directory Open Access Journal |
| issn | 2451-9588 |
| language | English |
| last_indexed | 2024-12-14T23:40:03Z |
| publishDate | 2021-01-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Computers in Human Behavior Reports |
| spelling | doaj.art-0b01bc4433044cc6857d02a9f1b6592e2022-12-21T22:43:32ZengElsevierComputers in Human Behavior Reports2451-95882021-01-013100071The effect of the segmentation of video tutorials on User’s training experience and performanceCharles Lamontagne0Sylvain Sénécal1Marc Fredette2Élise Labonté-LeMoyne3Pierre-Majorique Léger4Corresponding author.; HEC Montréal, 3000 Chemin de La Côte-Sainte-Catherine, Montréal, Qc, H3T 2A7, CanadaHEC Montréal, 3000 Chemin de La Côte-Sainte-Catherine, Montréal, Qc, H3T 2A7, CanadaHEC Montréal, 3000 Chemin de La Côte-Sainte-Catherine, Montréal, Qc, H3T 2A7, CanadaHEC Montréal, 3000 Chemin de La Côte-Sainte-Catherine, Montréal, Qc, H3T 2A7, CanadaHEC Montréal, 3000 Chemin de La Côte-Sainte-Catherine, Montréal, Qc, H3T 2A7, CanadaThis study aims to explore the effects of the segmentation of video tutorials on the implicit and explicit experience of the users in the hands-on training tasks. A laboratory experiment was conducted in the context of user training. Participants (n = 20) were randomly assigned to one of two experimental conditions: with segmented or non-segmented versions of the same video tutorials. The participants had to watch an instructional video and recreate afterward the steps presented. Self-reported and psychophysiological measures of user experience were collected. The results suggest that while the implicit experience appears to be similar across condition, the explicit experience is significantly different: segmented tutorials lead to a better self-perceived experience and a better perceived usability of the software. This study makes several contributions to the user training and multimedia learning literature, such as the effect that the segmentation of tutorials generates on the user experience, as well as reinforcing the need to use concomitantly complementary methods to assess the experience of the users, such as implicit and explicit measures.http://www.sciencedirect.com/science/article/pii/S2451958821000191User trainingUser experiencePsychophysiological measurementsPsychophysiological pain pointsChange managementVideo tutorial segmentation |
| spellingShingle | Charles Lamontagne Sylvain Sénécal Marc Fredette Élise Labonté-LeMoyne Pierre-Majorique Léger The effect of the segmentation of video tutorials on User’s training experience and performance Computers in Human Behavior Reports User training User experience Psychophysiological measurements Psychophysiological pain points Change management Video tutorial segmentation |
| title | The effect of the segmentation of video tutorials on User’s training experience and performance |
| title_full | The effect of the segmentation of video tutorials on User’s training experience and performance |
| title_fullStr | The effect of the segmentation of video tutorials on User’s training experience and performance |
| title_full_unstemmed | The effect of the segmentation of video tutorials on User’s training experience and performance |
| title_short | The effect of the segmentation of video tutorials on User’s training experience and performance |
| title_sort | effect of the segmentation of video tutorials on user s training experience and performance |
| topic | User training User experience Psychophysiological measurements Psychophysiological pain points Change management Video tutorial segmentation |
| url | http://www.sciencedirect.com/science/article/pii/S2451958821000191 |
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