Ethical Issues in Online Psychotherapy: A Narrative Review

BackgroundThe provision of psychotherapy over distance using technology is a growing market reaching many patients and therefore the risks and benefits need to be known by all psychotherapists whether they themselves practice online or not. This comprehensive review of the main ethical arguments for...

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Main Authors: Julia Stoll, Jonas Adrian Müller, Manuel Trachsel
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-02-01
Series:Frontiers in Psychiatry
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyt.2019.00993/full
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author Julia Stoll
Jonas Adrian Müller
Manuel Trachsel
author_facet Julia Stoll
Jonas Adrian Müller
Manuel Trachsel
author_sort Julia Stoll
collection DOAJ
description BackgroundThe provision of psychotherapy over distance using technology is a growing market reaching many patients and therefore the risks and benefits need to be known by all psychotherapists whether they themselves practice online or not. This comprehensive review of the main ethical arguments for and against different forms of online psychotherapy aims to enhance discussion of ethical issues in this growing area.MethodsA search of three databases (PubMed, PsycINFO, Web of Science) was conducted in August 2019 using a specific search protocol yielding 249 publications.ResultsOf 24 ethical arguments in favor of online psychotherapy and 32 against, the top five ethical arguments in favor of online psychotherapy were (1) increased access to psychotherapy and service availability and flexibility; (2) therapy benefits and enhanced communication; (3) advantages related to specific client characteristics (e.g. remote location); (4) convenience, satisfaction, acceptance, and increased demand; and (5) economic advantages. The top five ethical arguments against engagement in online psychotherapy were (1) privacy, confidentiality, and security issues; (2) therapist competence and need for special training; (3) communication issues specific to technology; (4) research gaps; and (5) emergency issues.ConclusionsThe findings may be of help to practitioners in deciding whether to engage in online psychotherapy, and in informing patients about risks and benefits, improving ethical guidelines, and stimulating further ethical discussion. The findings are argumentative and qualitative in nature, and further quantitative research is needed.
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spelling doaj.art-0b3967f7973f44be90c4c6e95edcf09b2022-12-21T18:53:41ZengFrontiers Media S.A.Frontiers in Psychiatry1664-06402020-02-011010.3389/fpsyt.2019.00993498439Ethical Issues in Online Psychotherapy: A Narrative ReviewJulia StollJonas Adrian MüllerManuel TrachselBackgroundThe provision of psychotherapy over distance using technology is a growing market reaching many patients and therefore the risks and benefits need to be known by all psychotherapists whether they themselves practice online or not. This comprehensive review of the main ethical arguments for and against different forms of online psychotherapy aims to enhance discussion of ethical issues in this growing area.MethodsA search of three databases (PubMed, PsycINFO, Web of Science) was conducted in August 2019 using a specific search protocol yielding 249 publications.ResultsOf 24 ethical arguments in favor of online psychotherapy and 32 against, the top five ethical arguments in favor of online psychotherapy were (1) increased access to psychotherapy and service availability and flexibility; (2) therapy benefits and enhanced communication; (3) advantages related to specific client characteristics (e.g. remote location); (4) convenience, satisfaction, acceptance, and increased demand; and (5) economic advantages. The top five ethical arguments against engagement in online psychotherapy were (1) privacy, confidentiality, and security issues; (2) therapist competence and need for special training; (3) communication issues specific to technology; (4) research gaps; and (5) emergency issues.ConclusionsThe findings may be of help to practitioners in deciding whether to engage in online psychotherapy, and in informing patients about risks and benefits, improving ethical guidelines, and stimulating further ethical discussion. The findings are argumentative and qualitative in nature, and further quantitative research is needed.https://www.frontiersin.org/article/10.3389/fpsyt.2019.00993/fullonline psychotherapytelepsychologytelepsychiatryethicstechnology
spellingShingle Julia Stoll
Jonas Adrian Müller
Manuel Trachsel
Ethical Issues in Online Psychotherapy: A Narrative Review
Frontiers in Psychiatry
online psychotherapy
telepsychology
telepsychiatry
ethics
technology
title Ethical Issues in Online Psychotherapy: A Narrative Review
title_full Ethical Issues in Online Psychotherapy: A Narrative Review
title_fullStr Ethical Issues in Online Psychotherapy: A Narrative Review
title_full_unstemmed Ethical Issues in Online Psychotherapy: A Narrative Review
title_short Ethical Issues in Online Psychotherapy: A Narrative Review
title_sort ethical issues in online psychotherapy a narrative review
topic online psychotherapy
telepsychology
telepsychiatry
ethics
technology
url https://www.frontiersin.org/article/10.3389/fpsyt.2019.00993/full
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