Healthcare Social Workers’ Scope of Practice during COVID-19

The COVID-19 pandemic pushed the U.S. healthcare system to its limits, resulting in the need for flexibility in care delivery. This study aimed to describe healthcare social workers’ scope of practice since the start of the pandemic. Semi-structured interviews for this qualitative study were conduct...

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Main Authors: Tiffany Washington, Terri D. Lewinson
Format: Article
Language:English
Published: MDPI AG 2024-01-01
Series:Healthcare
Subjects:
Online Access:https://www.mdpi.com/2227-9032/12/2/174
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author Tiffany Washington
Terri D. Lewinson
author_facet Tiffany Washington
Terri D. Lewinson
author_sort Tiffany Washington
collection DOAJ
description The COVID-19 pandemic pushed the U.S. healthcare system to its limits, resulting in the need for flexibility in care delivery. This study aimed to describe healthcare social workers’ scope of practice since the start of the pandemic. Semi-structured interviews for this qualitative study were conducted using the Zoom platform between July and August 2020. This study used a basic qualitative content analysis with integrated deductive and inductive coding to explore participant perspectives. Their scope was assessed based on healthcare social work practice standards. Four practice standards and eight themes that emerged from the data were knowledge and skills (care planning and intervention and social worker–patient relationship), workload sustainability (workload expansion and workload facilitators), interdisciplinary collaboration (collaborating beyond the scope of responsibilities and collaboration challenges), and cultural competency (institutional and societal). The findings add a deeper understanding of the roles social workers perform, how they think about these roles, how they want to be understood, and how they are best utilized in ways consistent with their training and expertise. Moving forward, healthcare systems may consider well-delineated roles and responsibilities for everyday practice and during pandemics.
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spelling doaj.art-0b48ac4ecdee49d59ac1d5aa2adac6c52024-01-26T16:45:54ZengMDPI AGHealthcare2227-90322024-01-0112217410.3390/healthcare12020174Healthcare Social Workers’ Scope of Practice during COVID-19Tiffany Washington0Terri D. Lewinson1School of Social Work, University of Georgia, Athens, GA 30602, USAThe Dartmouth Institute for Health Policy and Clinical Practice, Dartmouth College, Hanover, NH 03755, USAThe COVID-19 pandemic pushed the U.S. healthcare system to its limits, resulting in the need for flexibility in care delivery. This study aimed to describe healthcare social workers’ scope of practice since the start of the pandemic. Semi-structured interviews for this qualitative study were conducted using the Zoom platform between July and August 2020. This study used a basic qualitative content analysis with integrated deductive and inductive coding to explore participant perspectives. Their scope was assessed based on healthcare social work practice standards. Four practice standards and eight themes that emerged from the data were knowledge and skills (care planning and intervention and social worker–patient relationship), workload sustainability (workload expansion and workload facilitators), interdisciplinary collaboration (collaborating beyond the scope of responsibilities and collaboration challenges), and cultural competency (institutional and societal). The findings add a deeper understanding of the roles social workers perform, how they think about these roles, how they want to be understood, and how they are best utilized in ways consistent with their training and expertise. Moving forward, healthcare systems may consider well-delineated roles and responsibilities for everyday practice and during pandemics.https://www.mdpi.com/2227-9032/12/2/174healthcareCOVIDsocial workscope of practice
spellingShingle Tiffany Washington
Terri D. Lewinson
Healthcare Social Workers’ Scope of Practice during COVID-19
Healthcare
healthcare
COVID
social work
scope of practice
title Healthcare Social Workers’ Scope of Practice during COVID-19
title_full Healthcare Social Workers’ Scope of Practice during COVID-19
title_fullStr Healthcare Social Workers’ Scope of Practice during COVID-19
title_full_unstemmed Healthcare Social Workers’ Scope of Practice during COVID-19
title_short Healthcare Social Workers’ Scope of Practice during COVID-19
title_sort healthcare social workers scope of practice during covid 19
topic healthcare
COVID
social work
scope of practice
url https://www.mdpi.com/2227-9032/12/2/174
work_keys_str_mv AT tiffanywashington healthcaresocialworkersscopeofpracticeduringcovid19
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