Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah Industry

This study aims to compare the impact of the Covid-19 Pandemic and Natural Disasters on the Hajj and Umrah industries. This pilgrimage substantially contributes to foreign exchange earnings; therefore, the negative potential caused by disasters must be a significant concern for policymakers in this...

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Main Authors: Udin Supriadi, Mohammad Rindu Islamy, Ahmad Fuadin, Muhammad Rahkman
Format: Article
Language:English
Published: Technological University Dublin 2022-12-01
Series:International Journal of Religious Tourism and Pilgrimage
Subjects:
Online Access:https://arrow.tudublin.ie/ijrtp/vol10/iss3/2
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author Udin Supriadi
Mohammad Rindu Islamy
Ahmad Fuadin
Muhammad Rahkman
author_facet Udin Supriadi
Mohammad Rindu Islamy
Ahmad Fuadin
Muhammad Rahkman
author_sort Udin Supriadi
collection DOAJ
description This study aims to compare the impact of the Covid-19 Pandemic and Natural Disasters on the Hajj and Umrah industries. This pilgrimage substantially contributes to foreign exchange earnings; therefore, the negative potential caused by disasters must be a significant concern for policymakers in this sector. In recent years, religious-based tourism, especially the hajj and umrah (the out-of-season pilgrimage to Mecca), has experienced significant rise of demand worldwide. To explore the impact of various disasters on this industry, using the purposive sampling method, semi-structured interviews were conducted with travel agents in Bandung over the course of two months. The findings from this research are that there is a sharp difference in the destructive impact of the Covid-19 Pandemic when compared to natural disasters. In both instances, the companies suffered from external and internal pressures. The internal problems are the loss of revenue while they still need to pay employee salaries, customers’ demands for refunds, and the uncertainty whether they could re-open their business. Meanwhile, externally, they have been faced with strict regulations on health protocols, the weakening global economy, increased operational costs, and ever-changing policies made by the governments of Indonesia and Saudi Arabia.
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spelling doaj.art-0b7b25a29c784b7e987524d24306f4372023-10-13T12:38:47ZengTechnological University DublinInternational Journal of Religious Tourism and Pilgrimage2009-73792022-12-0110310.21427/fzve-9187Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah IndustryUdin Supriadi0https://orcid.org/0000-0002-4856-7810Mohammad Rindu Islamy1Ahmad Fuadin2Muhammad Rahkman3Universitas Pendidikan IndonesiaUniversitas Pendidikan IndonesiaUniversitas Pendidikan IndonesiaUniversitas Pendidikan IndonesiaThis study aims to compare the impact of the Covid-19 Pandemic and Natural Disasters on the Hajj and Umrah industries. This pilgrimage substantially contributes to foreign exchange earnings; therefore, the negative potential caused by disasters must be a significant concern for policymakers in this sector. In recent years, religious-based tourism, especially the hajj and umrah (the out-of-season pilgrimage to Mecca), has experienced significant rise of demand worldwide. To explore the impact of various disasters on this industry, using the purposive sampling method, semi-structured interviews were conducted with travel agents in Bandung over the course of two months. The findings from this research are that there is a sharp difference in the destructive impact of the Covid-19 Pandemic when compared to natural disasters. In both instances, the companies suffered from external and internal pressures. The internal problems are the loss of revenue while they still need to pay employee salaries, customers’ demands for refunds, and the uncertainty whether they could re-open their business. Meanwhile, externally, they have been faced with strict regulations on health protocols, the weakening global economy, increased operational costs, and ever-changing policies made by the governments of Indonesia and Saudi Arabia.https://arrow.tudublin.ie/ijrtp/vol10/iss3/2covid-19pandemichajjumrahnatural disaster
spellingShingle Udin Supriadi
Mohammad Rindu Islamy
Ahmad Fuadin
Muhammad Rahkman
Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah Industry
International Journal of Religious Tourism and Pilgrimage
covid-19
pandemic
hajj
umrah
natural disaster
title Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah Industry
title_full Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah Industry
title_fullStr Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah Industry
title_full_unstemmed Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah Industry
title_short Tourism and Crisis: Comparing the Impacts of COVID-19 and Natural Disasters on The Hajj and Umrah Industry
title_sort tourism and crisis comparing the impacts of covid 19 and natural disasters on the hajj and umrah industry
topic covid-19
pandemic
hajj
umrah
natural disaster
url https://arrow.tudublin.ie/ijrtp/vol10/iss3/2
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AT mohammadrinduislamy tourismandcrisiscomparingtheimpactsofcovid19andnaturaldisastersonthehajjandumrahindustry
AT ahmadfuadin tourismandcrisiscomparingtheimpactsofcovid19andnaturaldisastersonthehajjandumrahindustry
AT muhammadrahkman tourismandcrisiscomparingtheimpactsofcovid19andnaturaldisastersonthehajjandumrahindustry