Democratic Public Service (Case of License Operating Billboards in Makassar City)
One of the points of concern in public administration is the organising of democratic public services. Democratic public service is the basic essence in realizing justice and social welfare. This can be realized if it involves all state stakeholders and domains in the administration of the governmen...
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Format: | Article |
Language: | English |
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Program Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri Makassar
2023-02-01
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Series: | Jurnal Ilmiah Ilmu Administrasi Publik |
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Online Access: | https://ojs.unm.ac.id/iap/article/view/43900 |
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author | Nani Harlinda Nurdin Zulkarnain Hamson Muhammad Nasir Mahmud Nining Haslinda Zainal |
author_facet | Nani Harlinda Nurdin Zulkarnain Hamson Muhammad Nasir Mahmud Nining Haslinda Zainal |
author_sort | Nani Harlinda Nurdin |
collection | DOAJ |
description | One of the points of concern in public administration is the organising of democratic public services. Democratic public service is the basic essence in realizing justice and social welfare. This can be realized if it involves all state stakeholders and domains in the administration of the government. In this perspective, public services should obtain genuine attention, be processed professionally and properly provided to residents of service users. Billboard licence is one of the types of licensing services issued by the government along with the rapid growth of companies or industries that have an impact on the increase in regional revenue. In addition to increasing regional revenue, the increase in billboards is directly proportional to various violations that occur because of services provided so that they are important to be handled. The purpose of this study is to evaluate the degree to which the Regional Revenue Agency of Makassar City, one of the government organisers in public services, organises democratic public services, particularly in the execution of billboards. The study employs a qualitative method and includes both primary and secondary data. Through in-depth interviews and observation, primary data is gathered. secondary information obtained from documents. Data reduction is then used to process the acquired data. The results of the study show that democratic public services have not been implemented. Complexity, bureaucracy, apparatus performance and community attitudes towards public services are factors that influence service integrity. |
first_indexed | 2024-03-09T03:12:32Z |
format | Article |
id | doaj.art-0bc2b2902b964e07a45988a7fe5165fe |
institution | Directory Open Access Journal |
issn | 2086-6364 2549-7499 |
language | English |
last_indexed | 2024-03-09T03:12:32Z |
publishDate | 2023-02-01 |
publisher | Program Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri Makassar |
record_format | Article |
series | Jurnal Ilmiah Ilmu Administrasi Publik |
spelling | doaj.art-0bc2b2902b964e07a45988a7fe5165fe2023-12-03T22:43:18ZengProgram Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri MakassarJurnal Ilmiah Ilmu Administrasi Publik2086-63642549-74992023-02-0113110311410.26858/jiap.v13i1.4390019848Democratic Public Service (Case of License Operating Billboards in Makassar City)Nani Harlinda Nurdin0Zulkarnain Hamson1Muhammad Nasir Mahmud2Nining Haslinda Zainal3Universitas Indonesia Timur, IndonesiaUniversitas Indonesia Timur, IndonesiaUniversitas Indonesia Timur, IndonesiaUniversitas Bosowa, IndonesiaOne of the points of concern in public administration is the organising of democratic public services. Democratic public service is the basic essence in realizing justice and social welfare. This can be realized if it involves all state stakeholders and domains in the administration of the government. In this perspective, public services should obtain genuine attention, be processed professionally and properly provided to residents of service users. Billboard licence is one of the types of licensing services issued by the government along with the rapid growth of companies or industries that have an impact on the increase in regional revenue. In addition to increasing regional revenue, the increase in billboards is directly proportional to various violations that occur because of services provided so that they are important to be handled. The purpose of this study is to evaluate the degree to which the Regional Revenue Agency of Makassar City, one of the government organisers in public services, organises democratic public services, particularly in the execution of billboards. The study employs a qualitative method and includes both primary and secondary data. Through in-depth interviews and observation, primary data is gathered. secondary information obtained from documents. Data reduction is then used to process the acquired data. The results of the study show that democratic public services have not been implemented. Complexity, bureaucracy, apparatus performance and community attitudes towards public services are factors that influence service integrity.https://ojs.unm.ac.id/iap/article/view/43900democratic governancepublic servicethree pillars institutionalbillboard licensing |
spellingShingle | Nani Harlinda Nurdin Zulkarnain Hamson Muhammad Nasir Mahmud Nining Haslinda Zainal Democratic Public Service (Case of License Operating Billboards in Makassar City) Jurnal Ilmiah Ilmu Administrasi Publik democratic governance public service three pillars institutional billboard licensing |
title | Democratic Public Service (Case of License Operating Billboards in Makassar City) |
title_full | Democratic Public Service (Case of License Operating Billboards in Makassar City) |
title_fullStr | Democratic Public Service (Case of License Operating Billboards in Makassar City) |
title_full_unstemmed | Democratic Public Service (Case of License Operating Billboards in Makassar City) |
title_short | Democratic Public Service (Case of License Operating Billboards in Makassar City) |
title_sort | democratic public service case of license operating billboards in makassar city |
topic | democratic governance public service three pillars institutional billboard licensing |
url | https://ojs.unm.ac.id/iap/article/view/43900 |
work_keys_str_mv | AT naniharlindanurdin democraticpublicservicecaseoflicenseoperatingbillboardsinmakassarcity AT zulkarnainhamson democraticpublicservicecaseoflicenseoperatingbillboardsinmakassarcity AT muhammadnasirmahmud democraticpublicservicecaseoflicenseoperatingbillboardsinmakassarcity AT nininghaslindazainal democraticpublicservicecaseoflicenseoperatingbillboardsinmakassarcity |