Methodological Challenges in Web-Based Qualitative Research With Medically Underserved Populations

Internet- or web-based research is rapidly increasing, offering multiple benefits for researchers. However, various challenges in web-based data collection have been illustrated in prior research, particularly since the onset of the COVID-19 pandemic. To add to the literature on best prac...

Full description

Bibliographic Details
Main Authors: Alexandra Malia Jackson, Juhee Woo, Marley Olson, Francis Dalisay, Pallav Pokhrel, Clemma J Muller, Scott K Okamoto
Format: Article
Language:English
Published: JMIR Publications 2023-03-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2023/1/e44086
_version_ 1797734210807529472
author Alexandra Malia Jackson
Juhee Woo
Marley Olson
Francis Dalisay
Pallav Pokhrel
Clemma J Muller
Scott K Okamoto
author_facet Alexandra Malia Jackson
Juhee Woo
Marley Olson
Francis Dalisay
Pallav Pokhrel
Clemma J Muller
Scott K Okamoto
author_sort Alexandra Malia Jackson
collection DOAJ
description Internet- or web-based research is rapidly increasing, offering multiple benefits for researchers. However, various challenges in web-based data collection have been illustrated in prior research, particularly since the onset of the COVID-19 pandemic. To add to the literature on best practices for web-based qualitative data collection, we present 4 case studies in which each research team experienced challenges unique to web-based qualitative research and had to modify their research approaches to preserve data quality or integrity. The first 2 case examples describe issues with using social media to recruit hard-to-reach populations, the third example demonstrates the challenge in engaging adolescents in sensitive conversations on the web, and the final example discusses both the issues in recruitment and the use of different modalities in collecting data to accommodate the medical needs of study participants. Based on these experiences, we provide guidance and future directions for journals and researchers in collecting qualitative data on the web.
first_indexed 2024-03-12T12:41:00Z
format Article
id doaj.art-0c11eba47e43449aba88f12aded618db
institution Directory Open Access Journal
issn 1438-8871
language English
last_indexed 2024-03-12T12:41:00Z
publishDate 2023-03-01
publisher JMIR Publications
record_format Article
series Journal of Medical Internet Research
spelling doaj.art-0c11eba47e43449aba88f12aded618db2023-08-28T23:49:41ZengJMIR PublicationsJournal of Medical Internet Research1438-88712023-03-0125e4408610.2196/44086Methodological Challenges in Web-Based Qualitative Research With Medically Underserved PopulationsAlexandra Malia Jacksonhttps://orcid.org/0000-0003-4423-1292Juhee Woohttps://orcid.org/0000-0001-9561-0773Marley Olsonhttps://orcid.org/0000-0003-1705-4577Francis Dalisayhttps://orcid.org/0000-0002-7580-3663Pallav Pokhrelhttps://orcid.org/0000-0002-7906-0799Clemma J Mullerhttps://orcid.org/0000-0001-5379-8747Scott K Okamotohttps://orcid.org/0000-0003-0638-5354 Internet- or web-based research is rapidly increasing, offering multiple benefits for researchers. However, various challenges in web-based data collection have been illustrated in prior research, particularly since the onset of the COVID-19 pandemic. To add to the literature on best practices for web-based qualitative data collection, we present 4 case studies in which each research team experienced challenges unique to web-based qualitative research and had to modify their research approaches to preserve data quality or integrity. The first 2 case examples describe issues with using social media to recruit hard-to-reach populations, the third example demonstrates the challenge in engaging adolescents in sensitive conversations on the web, and the final example discusses both the issues in recruitment and the use of different modalities in collecting data to accommodate the medical needs of study participants. Based on these experiences, we provide guidance and future directions for journals and researchers in collecting qualitative data on the web.https://www.jmir.org/2023/1/e44086
spellingShingle Alexandra Malia Jackson
Juhee Woo
Marley Olson
Francis Dalisay
Pallav Pokhrel
Clemma J Muller
Scott K Okamoto
Methodological Challenges in Web-Based Qualitative Research With Medically Underserved Populations
Journal of Medical Internet Research
title Methodological Challenges in Web-Based Qualitative Research With Medically Underserved Populations
title_full Methodological Challenges in Web-Based Qualitative Research With Medically Underserved Populations
title_fullStr Methodological Challenges in Web-Based Qualitative Research With Medically Underserved Populations
title_full_unstemmed Methodological Challenges in Web-Based Qualitative Research With Medically Underserved Populations
title_short Methodological Challenges in Web-Based Qualitative Research With Medically Underserved Populations
title_sort methodological challenges in web based qualitative research with medically underserved populations
url https://www.jmir.org/2023/1/e44086
work_keys_str_mv AT alexandramaliajackson methodologicalchallengesinwebbasedqualitativeresearchwithmedicallyunderservedpopulations
AT juheewoo methodologicalchallengesinwebbasedqualitativeresearchwithmedicallyunderservedpopulations
AT marleyolson methodologicalchallengesinwebbasedqualitativeresearchwithmedicallyunderservedpopulations
AT francisdalisay methodologicalchallengesinwebbasedqualitativeresearchwithmedicallyunderservedpopulations
AT pallavpokhrel methodologicalchallengesinwebbasedqualitativeresearchwithmedicallyunderservedpopulations
AT clemmajmuller methodologicalchallengesinwebbasedqualitativeresearchwithmedicallyunderservedpopulations
AT scottkokamoto methodologicalchallengesinwebbasedqualitativeresearchwithmedicallyunderservedpopulations