Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarkets

Purpose - The aim of this research is to investigate the factors affecting consumers’ willingness to buy private label brands (PLBs). The relationships among store image, familiarity with PLBs, consumers’ perceptions of PLB quality, risk, price consciousness and attitude towards PLBs are examined. F...

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Main Authors: Rasha H.A. Mostafa, Reham I. Elseidi
Format: Article
Language:English
Published: Emerald Publishing 2018-12-01
Series:Spanish Journal of Marketing-ESIC
Subjects:
Online Access:https://www.emeraldinsight.com/doi/pdfplus/10.1108/SJME-07-2018-0034
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author Rasha H.A. Mostafa
Reham I. Elseidi
author_facet Rasha H.A. Mostafa
Reham I. Elseidi
author_sort Rasha H.A. Mostafa
collection DOAJ
description Purpose - The aim of this research is to investigate the factors affecting consumers’ willingness to buy private label brands (PLBs). The relationships among store image, familiarity with PLBs, consumers’ perceptions of PLB quality, risk, price consciousness and attitude towards PLBs are examined. Finally, the relationship between attitude towards, and willingness to buy PLB is explored. Design/methodology/approach - Self-administered questionnaire was distributed to shoppers at Carrefour operating in Cairo, Egypt. The data obtained from 265 respondents were examined using structural equation modelling (analysis of moment structures) version 22, which empirically test the hypothesised relations established in the research conceptual model. Findings - With the exception of perceived risk, the results suggest that all consumers’ perceptual and attitudinal factors affect directly or indirectly consumers’ willingness to buy PLB. Research limitations/implications - This study is limited to international hypermarket/supermarket operating in Egypt. So the findings should be exercised with cautious while attempting to generalise the research results. Practical implications - Retail managers should focus on the enhancement of both store image and familiarity with PLBs to leverage consumers’ perceptions with respect to PLBs quality and risk to achieve differentiation and to increase sales. Originality/value - This is one of the few studies that investigate the role of familiarity with PLBs in a developing context. In doing so, it proposes that familiarity with PLBs directly affects consumers’ perceived quality and perceived risk, while it indirectly influences consumers’ willingness to buy PLBs.
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spelling doaj.art-0c712071e3474c70be73d812f9529ab42022-12-21T20:19:03ZengEmerald PublishingSpanish Journal of Marketing-ESIC2444-97092018-12-0122333835810.1108/SJME-07-2018-0034617903Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarketsRasha H.A. Mostafa0Reham I. Elseidi1Business Administration Department, Ain-Shams University, Cairo, EgyptBusiness Administration Department, Ain-Shams University, Cairo, Egypt, and Business Administration Department, Badr University in Cairo, Cairo, EgyptPurpose - The aim of this research is to investigate the factors affecting consumers’ willingness to buy private label brands (PLBs). The relationships among store image, familiarity with PLBs, consumers’ perceptions of PLB quality, risk, price consciousness and attitude towards PLBs are examined. Finally, the relationship between attitude towards, and willingness to buy PLB is explored. Design/methodology/approach - Self-administered questionnaire was distributed to shoppers at Carrefour operating in Cairo, Egypt. The data obtained from 265 respondents were examined using structural equation modelling (analysis of moment structures) version 22, which empirically test the hypothesised relations established in the research conceptual model. Findings - With the exception of perceived risk, the results suggest that all consumers’ perceptual and attitudinal factors affect directly or indirectly consumers’ willingness to buy PLB. Research limitations/implications - This study is limited to international hypermarket/supermarket operating in Egypt. So the findings should be exercised with cautious while attempting to generalise the research results. Practical implications - Retail managers should focus on the enhancement of both store image and familiarity with PLBs to leverage consumers’ perceptions with respect to PLBs quality and risk to achieve differentiation and to increase sales. Originality/value - This is one of the few studies that investigate the role of familiarity with PLBs in a developing context. In doing so, it proposes that familiarity with PLBs directly affects consumers’ perceived quality and perceived risk, while it indirectly influences consumers’ willingness to buy PLBs.https://www.emeraldinsight.com/doi/pdfplus/10.1108/SJME-07-2018-0034Price consciousnessRiskQualityStore imagePrivate labelPLB familiarity
spellingShingle Rasha H.A. Mostafa
Reham I. Elseidi
Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarkets
Spanish Journal of Marketing-ESIC
Price consciousness
Risk
Quality
Store image
Private label
PLB familiarity
title Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarkets
title_full Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarkets
title_fullStr Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarkets
title_full_unstemmed Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarkets
title_short Factors affecting consumers’ willingness to buy private label brands (PLBs): Applied study on hypermarkets
title_sort factors affecting consumers willingness to buy private label brands plbs applied study on hypermarkets
topic Price consciousness
Risk
Quality
Store image
Private label
PLB familiarity
url https://www.emeraldinsight.com/doi/pdfplus/10.1108/SJME-07-2018-0034
work_keys_str_mv AT rashahamostafa factorsaffectingconsumerswillingnesstobuyprivatelabelbrandsplbsappliedstudyonhypermarkets
AT rehamielseidi factorsaffectingconsumerswillingnesstobuyprivatelabelbrandsplbsappliedstudyonhypermarkets