PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA
The migrant workers play vital roles in fulfilling the gaps of labor shortages particularly in the hotel industry. The increasing number of migrant workers in the hotels has led to such study on factors motivating them to work in the industry. This study highlights the significance of pull factors m...
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Format: | Article |
Language: | English |
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Editura Universităţii din Oradea
2020-08-01
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Series: | Geo Journal of Tourism and Geosites |
Subjects: | |
Online Access: | http://gtg.webhost.uoradea.ro/PDF/GTG-3-2020/gtg.31309-532.pdf |
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author | Nurhazani MOHD SHARIFF Azlan ZAINOL ABIDIN Nur Syafiqah ABDUL GHANI |
author_facet | Nurhazani MOHD SHARIFF Azlan ZAINOL ABIDIN Nur Syafiqah ABDUL GHANI |
author_sort | Nurhazani MOHD SHARIFF |
collection | DOAJ |
description | The migrant workers play vital roles in fulfilling the gaps of labor shortages particularly in the hotel industry. The increasing number of migrant workers in the hotels has led to such study on factors motivating them to work in the industry. This study highlights the significance of pull factors motivating the international migrant workers in Kuala Lumpur’s hotels. Two major factors were investigated namely better employment and high wages. 1550 questionnaires were distributed to the respondents within 31 hotels in Kuala Lumpur. However, only 400 questionnaires were returned and the findings of the study indicated that both better employment and high wages are considered as significant pull factors motivating the migrant workers to work in the Kuala Lumpur’s hotels. Majority agreed that the hotels in Kuala Lumpur provide better employment aspect for them such as better job opportunities, enhance employability, opportunity for career development and better life. The findings eventually contribute to the hotels’ management in preparing quality amenities and providing more benefits to recruit more migrant workers in the industry. |
first_indexed | 2024-04-12T20:17:45Z |
format | Article |
id | doaj.art-0c72fe2fed0e4d42aa87d55d38c8ccdc |
institution | Directory Open Access Journal |
issn | 2065-0817 |
language | English |
last_indexed | 2024-04-12T20:17:45Z |
publishDate | 2020-08-01 |
publisher | Editura Universităţii din Oradea |
record_format | Article |
series | Geo Journal of Tourism and Geosites |
spelling | doaj.art-0c72fe2fed0e4d42aa87d55d38c8ccdc2022-12-22T03:18:04ZengEditura Universităţii din OradeaGeo Journal of Tourism and Geosites2065-08172020-08-0131399199510.30892/gtg.31309-532PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIANurhazani MOHD SHARIFF0Azlan ZAINOL ABIDIN1Nur Syafiqah ABDUL GHANI2School of Tourism, Hospitality & Event Management, COLGIS, Universiti Utara Malaysia 06010, Sintok, Kedah, Malaysia, e-mail: hazani@uum.edu.myTunku Puteri Intan Safinaz School, COB, Universiti Utara Malaysia 06010, Sintok, Kedah, Malaysia, e-mail: azlan@uum.edu.myPicoms International University College, 68100, Kuala Lumpur, Malaysia, e-mail: syafiqah@picoms.edu.myThe migrant workers play vital roles in fulfilling the gaps of labor shortages particularly in the hotel industry. The increasing number of migrant workers in the hotels has led to such study on factors motivating them to work in the industry. This study highlights the significance of pull factors motivating the international migrant workers in Kuala Lumpur’s hotels. Two major factors were investigated namely better employment and high wages. 1550 questionnaires were distributed to the respondents within 31 hotels in Kuala Lumpur. However, only 400 questionnaires were returned and the findings of the study indicated that both better employment and high wages are considered as significant pull factors motivating the migrant workers to work in the Kuala Lumpur’s hotels. Majority agreed that the hotels in Kuala Lumpur provide better employment aspect for them such as better job opportunities, enhance employability, opportunity for career development and better life. The findings eventually contribute to the hotels’ management in preparing quality amenities and providing more benefits to recruit more migrant workers in the industry.http://gtg.webhost.uoradea.ro/PDF/GTG-3-2020/gtg.31309-532.pdfmigrant workerpull factorsmotivatinghotelkuala lumpurmalaysia |
spellingShingle | Nurhazani MOHD SHARIFF Azlan ZAINOL ABIDIN Nur Syafiqah ABDUL GHANI PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA Geo Journal of Tourism and Geosites migrant worker pull factors motivating hotel kuala lumpur malaysia |
title | PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA |
title_full | PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA |
title_fullStr | PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA |
title_full_unstemmed | PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA |
title_short | PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA |
title_sort | pull factors motivating migrant workers the case of hotels in kuala lumpur malaysia |
topic | migrant worker pull factors motivating hotel kuala lumpur malaysia |
url | http://gtg.webhost.uoradea.ro/PDF/GTG-3-2020/gtg.31309-532.pdf |
work_keys_str_mv | AT nurhazanimohdshariff pullfactorsmotivatingmigrantworkersthecaseofhotelsinkualalumpurmalaysia AT azlanzainolabidin pullfactorsmotivatingmigrantworkersthecaseofhotelsinkualalumpurmalaysia AT nursyafiqahabdulghani pullfactorsmotivatingmigrantworkersthecaseofhotelsinkualalumpurmalaysia |