PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA

The migrant workers play vital roles in fulfilling the gaps of labor shortages particularly in the hotel industry. The increasing number of migrant workers in the hotels has led to such study on factors motivating them to work in the industry. This study highlights the significance of pull factors m...

Full description

Bibliographic Details
Main Authors: Nurhazani MOHD SHARIFF, Azlan ZAINOL ABIDIN, Nur Syafiqah ABDUL GHANI
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2020-08-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:http://gtg.webhost.uoradea.ro/PDF/GTG-3-2020/gtg.31309-532.pdf
_version_ 1811265173283930112
author Nurhazani MOHD SHARIFF
Azlan ZAINOL ABIDIN
Nur Syafiqah ABDUL GHANI
author_facet Nurhazani MOHD SHARIFF
Azlan ZAINOL ABIDIN
Nur Syafiqah ABDUL GHANI
author_sort Nurhazani MOHD SHARIFF
collection DOAJ
description The migrant workers play vital roles in fulfilling the gaps of labor shortages particularly in the hotel industry. The increasing number of migrant workers in the hotels has led to such study on factors motivating them to work in the industry. This study highlights the significance of pull factors motivating the international migrant workers in Kuala Lumpur’s hotels. Two major factors were investigated namely better employment and high wages. 1550 questionnaires were distributed to the respondents within 31 hotels in Kuala Lumpur. However, only 400 questionnaires were returned and the findings of the study indicated that both better employment and high wages are considered as significant pull factors motivating the migrant workers to work in the Kuala Lumpur’s hotels. Majority agreed that the hotels in Kuala Lumpur provide better employment aspect for them such as better job opportunities, enhance employability, opportunity for career development and better life. The findings eventually contribute to the hotels’ management in preparing quality amenities and providing more benefits to recruit more migrant workers in the industry.
first_indexed 2024-04-12T20:17:45Z
format Article
id doaj.art-0c72fe2fed0e4d42aa87d55d38c8ccdc
institution Directory Open Access Journal
issn 2065-0817
language English
last_indexed 2024-04-12T20:17:45Z
publishDate 2020-08-01
publisher Editura Universităţii din Oradea
record_format Article
series Geo Journal of Tourism and Geosites
spelling doaj.art-0c72fe2fed0e4d42aa87d55d38c8ccdc2022-12-22T03:18:04ZengEditura Universităţii din OradeaGeo Journal of Tourism and Geosites2065-08172020-08-0131399199510.30892/gtg.31309-532PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIANurhazani MOHD SHARIFF0Azlan ZAINOL ABIDIN1Nur Syafiqah ABDUL GHANI2School of Tourism, Hospitality & Event Management, COLGIS, Universiti Utara Malaysia 06010, Sintok, Kedah, Malaysia, e-mail: hazani@uum.edu.myTunku Puteri Intan Safinaz School, COB, Universiti Utara Malaysia 06010, Sintok, Kedah, Malaysia, e-mail: azlan@uum.edu.myPicoms International University College, 68100, Kuala Lumpur, Malaysia, e-mail: syafiqah@picoms.edu.myThe migrant workers play vital roles in fulfilling the gaps of labor shortages particularly in the hotel industry. The increasing number of migrant workers in the hotels has led to such study on factors motivating them to work in the industry. This study highlights the significance of pull factors motivating the international migrant workers in Kuala Lumpur’s hotels. Two major factors were investigated namely better employment and high wages. 1550 questionnaires were distributed to the respondents within 31 hotels in Kuala Lumpur. However, only 400 questionnaires were returned and the findings of the study indicated that both better employment and high wages are considered as significant pull factors motivating the migrant workers to work in the Kuala Lumpur’s hotels. Majority agreed that the hotels in Kuala Lumpur provide better employment aspect for them such as better job opportunities, enhance employability, opportunity for career development and better life. The findings eventually contribute to the hotels’ management in preparing quality amenities and providing more benefits to recruit more migrant workers in the industry.http://gtg.webhost.uoradea.ro/PDF/GTG-3-2020/gtg.31309-532.pdfmigrant workerpull factorsmotivatinghotelkuala lumpurmalaysia
spellingShingle Nurhazani MOHD SHARIFF
Azlan ZAINOL ABIDIN
Nur Syafiqah ABDUL GHANI
PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA
Geo Journal of Tourism and Geosites
migrant worker
pull factors
motivating
hotel
kuala lumpur
malaysia
title PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA
title_full PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA
title_fullStr PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA
title_full_unstemmed PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA
title_short PULL FACTORS MOTIVATING MIGRANT WORKERS: THE CASE OF HOTELS IN KUALA LUMPUR, MALAYSIA
title_sort pull factors motivating migrant workers the case of hotels in kuala lumpur malaysia
topic migrant worker
pull factors
motivating
hotel
kuala lumpur
malaysia
url http://gtg.webhost.uoradea.ro/PDF/GTG-3-2020/gtg.31309-532.pdf
work_keys_str_mv AT nurhazanimohdshariff pullfactorsmotivatingmigrantworkersthecaseofhotelsinkualalumpurmalaysia
AT azlanzainolabidin pullfactorsmotivatingmigrantworkersthecaseofhotelsinkualalumpurmalaysia
AT nursyafiqahabdulghani pullfactorsmotivatingmigrantworkersthecaseofhotelsinkualalumpurmalaysia