Leveraging a luxury fashion brand through social media

This research aims to understand how the interactions across several social networks influence the visibility of a luxury brand's most relevant social network which acts as a showcase (Instagram).A data mining approach is proposed for modeling the number of likes on Instagram using 365 posts pu...

Full description

Bibliographic Details
Main Authors: Maria Teresa Romão, Sérgio Moro, Paulo Rita, Pedro Ramos
Format: Article
Language:Spanish
Published: Elsevier 2019-01-01
Series:European Research on Management and Business Economics
Online Access:http://www.sciencedirect.com/science/article/pii/S2444883418301104
_version_ 1818407394137341952
author Maria Teresa Romão
Sérgio Moro
Paulo Rita
Pedro Ramos
author_facet Maria Teresa Romão
Sérgio Moro
Paulo Rita
Pedro Ramos
author_sort Maria Teresa Romão
collection DOAJ
description This research aims to understand how the interactions across several social networks influence the visibility of a luxury brand's most relevant social network which acts as a showcase (Instagram).A data mining approach is proposed for modeling the number of likes on Instagram using 365 posts published in the luxury brand's different social networks between 2015 and 2016. Fifteen features related with the brand's social networks, product characteristics and visibility in external media were prepared and used to feed a support vector machine model which achieved an adequate performance (mean absolute percentage error of 27%). A sensitivity analysis was applied to reveal how each of the fifteen features influenced the Instagram likes. The findings unveiled interactions on the remaining networks hold an influence on Instagram likes, particularly Facebook, with the number of video views, the positive emoticons, and the number of comments and shares explaining around 40% of the model. JEL classification: M31, M37, Keywords: Social media, Social networks, Luxury marketing, Brand image, Data mining
first_indexed 2024-12-14T09:27:08Z
format Article
id doaj.art-0c7b6a97fdb242f999b8dc9b77e74d2f
institution Directory Open Access Journal
issn 2444-8834
language Spanish
last_indexed 2024-12-14T09:27:08Z
publishDate 2019-01-01
publisher Elsevier
record_format Article
series European Research on Management and Business Economics
spelling doaj.art-0c7b6a97fdb242f999b8dc9b77e74d2f2022-12-21T23:08:10ZspaElsevierEuropean Research on Management and Business Economics2444-88342019-01-012511522Leveraging a luxury fashion brand through social mediaMaria Teresa Romão0Sérgio Moro1Paulo Rita2Pedro Ramos3Instituto Universitário de Lisboa (ISCTE-IUL), Lisboa, PortugalInstituto Universitário de Lisboa (ISCTE-IUL), ISTAR-IUL, Lisboa, Portugal; Corresponding author.NOVA Information Management School (NOVA IMS), Universidade Nova de Lisboa, Campus de Campolide, 1070-312 Lisbon, PortugalInstituto Universitário de Lisboa (ISCTE-IUL), ISTAR-IUL, Lisboa, Portugal; Instituto Universitário de Lisboa (ISCTE-IUL), IT-IUL, Lisboa, PortugalThis research aims to understand how the interactions across several social networks influence the visibility of a luxury brand's most relevant social network which acts as a showcase (Instagram).A data mining approach is proposed for modeling the number of likes on Instagram using 365 posts published in the luxury brand's different social networks between 2015 and 2016. Fifteen features related with the brand's social networks, product characteristics and visibility in external media were prepared and used to feed a support vector machine model which achieved an adequate performance (mean absolute percentage error of 27%). A sensitivity analysis was applied to reveal how each of the fifteen features influenced the Instagram likes. The findings unveiled interactions on the remaining networks hold an influence on Instagram likes, particularly Facebook, with the number of video views, the positive emoticons, and the number of comments and shares explaining around 40% of the model. JEL classification: M31, M37, Keywords: Social media, Social networks, Luxury marketing, Brand image, Data mininghttp://www.sciencedirect.com/science/article/pii/S2444883418301104
spellingShingle Maria Teresa Romão
Sérgio Moro
Paulo Rita
Pedro Ramos
Leveraging a luxury fashion brand through social media
European Research on Management and Business Economics
title Leveraging a luxury fashion brand through social media
title_full Leveraging a luxury fashion brand through social media
title_fullStr Leveraging a luxury fashion brand through social media
title_full_unstemmed Leveraging a luxury fashion brand through social media
title_short Leveraging a luxury fashion brand through social media
title_sort leveraging a luxury fashion brand through social media
url http://www.sciencedirect.com/science/article/pii/S2444883418301104
work_keys_str_mv AT mariateresaromao leveragingaluxuryfashionbrandthroughsocialmedia
AT sergiomoro leveragingaluxuryfashionbrandthroughsocialmedia
AT paulorita leveragingaluxuryfashionbrandthroughsocialmedia
AT pedroramos leveragingaluxuryfashionbrandthroughsocialmedia