Corporate Social Responsibility and Bank’s Performance under the Mediating Role of Customer Satisfaction and Bank Reputation

This paper aims to examine the indirect linkage between corporate social responsibility (CSR) and firm performance via the effects of customer satisfaction and bank reputation. The study applies Structural Equation Modelling (SEM) to a sample of top managers, finance managers, chief accountants, and...

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Xehetasun bibliografikoak
Egile nagusia: Kim Quoc Trung Nguyen
Formatua: Artikulua
Hizkuntza:English
Argitaratua: Ital Publication 2022-09-01
Saila:Emerging Science Journal
Gaiak:
Sarrera elektronikoa:https://ijournalse.org/index.php/ESJ/article/view/1279