Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik
World cruise market is very dynamic and it is characterised by constant changes in offer and demand. Dubrovnik, as one of the leading port in the Mediterranean is faced with the problem of large concentrations of ships and passengers in a short period of time. Paper provides answers to the question...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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EconJournals
2012-09-01
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| Series: | International Review of Management and Marketing |
| Online Access: | https://www.econjournals.com/index.php/irmm/article/view/257 |
| _version_ | 1797918251491000320 |
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| author | Ivona Vrdoljak Raguz Doris Perucic Ivana Pavlic |
| author_facet | Ivona Vrdoljak Raguz Doris Perucic Ivana Pavlic |
| author_sort | Ivona Vrdoljak Raguz |
| collection | DOAJ |
| description |
World cruise market is very dynamic and it is characterised by constant changes in offer and demand. Dubrovnik, as one of the leading port in the Mediterranean is faced with the problem of large concentrations of ships and passengers in a short period of time. Paper provides answers to the questions: how to manage cruise tourism in Dubrovnik? What are the guidelines for the further development of cruising in Dubrovnik? Modern ports management system must be organized and managed in a manner that will ensure the recognition requirements of stakeholders and their fulfilment. All this requires a more complex integrated management system, in which the requirements of quality management will be the basis, and requirements of environmental management needed an upgrade.
Keywords: Cruise tourism; Dubrovnik; Management; Generic model of integrated management processes; Sustainable development
JEL Classifications: M20
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| first_indexed | 2024-04-10T13:26:30Z |
| format | Article |
| id | doaj.art-0cc84059fa624e0a990370a73bac4179 |
| institution | Directory Open Access Journal |
| issn | 2146-4405 |
| language | English |
| last_indexed | 2024-04-10T13:26:30Z |
| publishDate | 2012-09-01 |
| publisher | EconJournals |
| record_format | Article |
| series | International Review of Management and Marketing |
| spelling | doaj.art-0cc84059fa624e0a990370a73bac41792023-02-15T16:11:49ZengEconJournalsInternational Review of Management and Marketing2146-44052012-09-0124Organization and Implementation of Integrated Management System Processes - Cruise Port DubrovnikIvona Vrdoljak Raguz0Doris Perucic1Ivana Pavlic2University of Dubrovnik Department of Economy and Business EconomyUniversity of Dubrovnik Department of Economy and Business EconomyUniversity of Dubrovnik Department of Economy and Business Economy World cruise market is very dynamic and it is characterised by constant changes in offer and demand. Dubrovnik, as one of the leading port in the Mediterranean is faced with the problem of large concentrations of ships and passengers in a short period of time. Paper provides answers to the questions: how to manage cruise tourism in Dubrovnik? What are the guidelines for the further development of cruising in Dubrovnik? Modern ports management system must be organized and managed in a manner that will ensure the recognition requirements of stakeholders and their fulfilment. All this requires a more complex integrated management system, in which the requirements of quality management will be the basis, and requirements of environmental management needed an upgrade. Keywords: Cruise tourism; Dubrovnik; Management; Generic model of integrated management processes; Sustainable development JEL Classifications: M20 https://www.econjournals.com/index.php/irmm/article/view/257 |
| spellingShingle | Ivona Vrdoljak Raguz Doris Perucic Ivana Pavlic Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik International Review of Management and Marketing |
| title | Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik |
| title_full | Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik |
| title_fullStr | Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik |
| title_full_unstemmed | Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik |
| title_short | Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik |
| title_sort | organization and implementation of integrated management system processes cruise port dubrovnik |
| url | https://www.econjournals.com/index.php/irmm/article/view/257 |
| work_keys_str_mv | AT ivonavrdoljakraguz organizationandimplementationofintegratedmanagementsystemprocessescruiseportdubrovnik AT dorisperucic organizationandimplementationofintegratedmanagementsystemprocessescruiseportdubrovnik AT ivanapavlic organizationandimplementationofintegratedmanagementsystemprocessescruiseportdubrovnik |