Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-Study

Health religious organizations tend to offer individual attention to patients in line with their spiritual character and, at the same time, the highest service quality. This study puts the attention on the nurse-patient relationship and empirically explores a theoretical model that links nurses’ suf...

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Main Authors: Maria Isabel Sánchez-Hernández, Eduardo Gismera-Tierno, Jesus Labrador-Fernández, José Luis Fernández-Fernández
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-06-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2020.01424/full
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author Maria Isabel Sánchez-Hernández
Eduardo Gismera-Tierno
Jesus Labrador-Fernández
José Luis Fernández-Fernández
author_facet Maria Isabel Sánchez-Hernández
Eduardo Gismera-Tierno
Jesus Labrador-Fernández
José Luis Fernández-Fernández
author_sort Maria Isabel Sánchez-Hernández
collection DOAJ
description Health religious organizations tend to offer individual attention to patients in line with their spiritual character and, at the same time, the highest service quality. This study puts the attention on the nurse-patient relationship and empirically explores a theoretical model that links nurses’ suffering at work with personal’s willingness to engage in a therapeutic and spiritual relationship with patients and the consequent effect on quality. Data has been collected in the city of Madrid (Spain) in the month of June 2019 in Santa Elena Clinic. An analytical case-study based on Partial Least Squares (PLS) path modeling is the chosen method to verify the cause-effect hypothesized relationships. This study contributes to the current academic literature by providing new knowledge and empirical evidence on the topic of the future of work in health religious organizations. The main conclusion is the necessary inclusion of suffering, even in good places to work, as a key indicator for a better management. Results should be a useful source of information for practitioners that seek to implement better human management systems in these organizations.
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spelling doaj.art-0ce2f21ea2544d6d9e041da7af8597d92022-12-21T21:48:38ZengFrontiers Media S.A.Frontiers in Psychology1664-10782020-06-011110.3389/fpsyg.2020.01424547859Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-StudyMaria Isabel Sánchez-Hernández0Eduardo Gismera-Tierno1Jesus Labrador-Fernández2José Luis Fernández-Fernández3Business Management and Sociology Department, School of Economics and Business Administration, University of Extremadura, Badajoz, SpainEthics and Sustainability Department, School of Economics, Comillas Pontifical University, Madrid, SpainEthics and Sustainability Department, School of Economics, Comillas Pontifical University, Madrid, SpainEthics and Sustainability Department, School of Economics, Comillas Pontifical University, Madrid, SpainHealth religious organizations tend to offer individual attention to patients in line with their spiritual character and, at the same time, the highest service quality. This study puts the attention on the nurse-patient relationship and empirically explores a theoretical model that links nurses’ suffering at work with personal’s willingness to engage in a therapeutic and spiritual relationship with patients and the consequent effect on quality. Data has been collected in the city of Madrid (Spain) in the month of June 2019 in Santa Elena Clinic. An analytical case-study based on Partial Least Squares (PLS) path modeling is the chosen method to verify the cause-effect hypothesized relationships. This study contributes to the current academic literature by providing new knowledge and empirical evidence on the topic of the future of work in health religious organizations. The main conclusion is the necessary inclusion of suffering, even in good places to work, as a key indicator for a better management. Results should be a useful source of information for practitioners that seek to implement better human management systems in these organizations.https://www.frontiersin.org/article/10.3389/fpsyg.2020.01424/fullhealthhospitalsqualitynurse-patient relationshipreligious organizationssuffering
spellingShingle Maria Isabel Sánchez-Hernández
Eduardo Gismera-Tierno
Jesus Labrador-Fernández
José Luis Fernández-Fernández
Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-Study
Frontiers in Psychology
health
hospitals
quality
nurse-patient relationship
religious organizations
suffering
title Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-Study
title_full Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-Study
title_fullStr Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-Study
title_full_unstemmed Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-Study
title_short Encountering Suffering at Work in Health Religious Organizations: A Partial Least Squares Path Modeling Case-Study
title_sort encountering suffering at work in health religious organizations a partial least squares path modeling case study
topic health
hospitals
quality
nurse-patient relationship
religious organizations
suffering
url https://www.frontiersin.org/article/10.3389/fpsyg.2020.01424/full
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AT jesuslabradorfernandez encounteringsufferingatworkinhealthreligiousorganizationsapartialleastsquarespathmodelingcasestudy
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