Strategies for improving physician documentation in the emergency department: a systematic review

Abstract Background Physician chart documentation can facilitate patient care decisions, reduce treatment errors, and inform health system planning and resource allocation activities. Although accurate and complete patient chart data supports quality and continuity of patient care, physician documen...

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Main Authors: Diane L. Lorenzetti, Hude Quan, Kelsey Lucyk, Ceara Cunningham, Deirdre Hennessy, Jason Jiang, Cynthia A. Beck
Format: Article
Language:English
Published: BMC 2018-10-01
Series:BMC Emergency Medicine
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12873-018-0188-z
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author Diane L. Lorenzetti
Hude Quan
Kelsey Lucyk
Ceara Cunningham
Deirdre Hennessy
Jason Jiang
Cynthia A. Beck
author_facet Diane L. Lorenzetti
Hude Quan
Kelsey Lucyk
Ceara Cunningham
Deirdre Hennessy
Jason Jiang
Cynthia A. Beck
author_sort Diane L. Lorenzetti
collection DOAJ
description Abstract Background Physician chart documentation can facilitate patient care decisions, reduce treatment errors, and inform health system planning and resource allocation activities. Although accurate and complete patient chart data supports quality and continuity of patient care, physician documentation often varies in terms of timeliness, legibility, clarity and completeness. While many educational and other approaches have been implemented in hospital settings, the extent to which these interventions can improve the quality of documentation in emergency departments (EDs) is unknown. Methods We conducted a systematic review to assess the effectiveness of approaches to improve ED physician documentation. Peer reviewed electronic databases, grey literature sources, and reference lists of included studies were searched to March 2015. Studies were included if they reported on outcomes associated with interventions designed to enhance the quality of physician documentation. Results Nineteen studies were identified that report on the effectiveness of interventions to improve physician documentation in EDs. Interventions included audit/feedback, dictation, education, facilitation, reminders, templates, and multi-interventions. While ten studies found that audit/feedback, dictation, pharmacist facilitation, reminders, templates, and multi-pronged approaches did improve the quality of physician documentation across multiple outcome measures, the remaining nine studies reported mixed results. Conclusions Promising approaches to improving physician documentation in emergency department settings include audit/feedback, reminders, templates, and multi-pronged education interventions. Future research should focus on exploring the impact of implementing these interventions in EDs with and without emergency medical record systems (EMRs), and investigating the potential of emerging technologies, including EMR-based machine-learning, to promote improvements in the quality of ED documentation.
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spelling doaj.art-0d0b5b2d2e244088b2488f23eeb0af382022-12-22T00:09:00ZengBMCBMC Emergency Medicine1471-227X2018-10-0118111210.1186/s12873-018-0188-zStrategies for improving physician documentation in the emergency department: a systematic reviewDiane L. Lorenzetti0Hude Quan1Kelsey Lucyk2Ceara Cunningham3Deirdre Hennessy4Jason Jiang5Cynthia A. Beck6Department of Community Health Sciences, Cumming School of Medicine, University of CalgaryDepartment of Community Health Sciences, Cumming School of Medicine, University of CalgaryDepartment of Community Health Sciences, Cumming School of Medicine, University of CalgaryDepartment of Community Health Sciences, Cumming School of Medicine, University of CalgaryDepartment of Community Health Sciences, Cumming School of Medicine, University of CalgaryDepartment of Community Health Sciences, Cumming School of Medicine, University of CalgaryDepartment of Psychiatry, Cumming School of Medicine, University of CalgaryAbstract Background Physician chart documentation can facilitate patient care decisions, reduce treatment errors, and inform health system planning and resource allocation activities. Although accurate and complete patient chart data supports quality and continuity of patient care, physician documentation often varies in terms of timeliness, legibility, clarity and completeness. While many educational and other approaches have been implemented in hospital settings, the extent to which these interventions can improve the quality of documentation in emergency departments (EDs) is unknown. Methods We conducted a systematic review to assess the effectiveness of approaches to improve ED physician documentation. Peer reviewed electronic databases, grey literature sources, and reference lists of included studies were searched to March 2015. Studies were included if they reported on outcomes associated with interventions designed to enhance the quality of physician documentation. Results Nineteen studies were identified that report on the effectiveness of interventions to improve physician documentation in EDs. Interventions included audit/feedback, dictation, education, facilitation, reminders, templates, and multi-interventions. While ten studies found that audit/feedback, dictation, pharmacist facilitation, reminders, templates, and multi-pronged approaches did improve the quality of physician documentation across multiple outcome measures, the remaining nine studies reported mixed results. Conclusions Promising approaches to improving physician documentation in emergency department settings include audit/feedback, reminders, templates, and multi-pronged education interventions. Future research should focus on exploring the impact of implementing these interventions in EDs with and without emergency medical record systems (EMRs), and investigating the potential of emerging technologies, including EMR-based machine-learning, to promote improvements in the quality of ED documentation.http://link.springer.com/article/10.1186/s12873-018-0188-zDocumentationEmergency departmentsMedical recordsPhysiciansSystematic reviews
spellingShingle Diane L. Lorenzetti
Hude Quan
Kelsey Lucyk
Ceara Cunningham
Deirdre Hennessy
Jason Jiang
Cynthia A. Beck
Strategies for improving physician documentation in the emergency department: a systematic review
BMC Emergency Medicine
Documentation
Emergency departments
Medical records
Physicians
Systematic reviews
title Strategies for improving physician documentation in the emergency department: a systematic review
title_full Strategies for improving physician documentation in the emergency department: a systematic review
title_fullStr Strategies for improving physician documentation in the emergency department: a systematic review
title_full_unstemmed Strategies for improving physician documentation in the emergency department: a systematic review
title_short Strategies for improving physician documentation in the emergency department: a systematic review
title_sort strategies for improving physician documentation in the emergency department a systematic review
topic Documentation
Emergency departments
Medical records
Physicians
Systematic reviews
url http://link.springer.com/article/10.1186/s12873-018-0188-z
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