Experienced time pressure and stress: electronic health records usability and information technology competence play a role

Abstract Background Electronic health records (EHRs) are an elementary part of the work of registered nurses (RNs) in healthcare. RNs are the largest group of healthcare workers, and their experiences with EHRs and their informatics competence play a crucial role in a fluent workflow. The present st...

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Main Authors: Tuulikki Vehko, Hannele Hyppönen, Sampsa Puttonen, Sari Kujala, Eeva Ketola, Johanna Tuukkanen, Anna-Mari Aalto, Tarja Heponiemi
Format: Article
Language:English
Published: BMC 2019-08-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12911-019-0891-z
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author Tuulikki Vehko
Hannele Hyppönen
Sampsa Puttonen
Sari Kujala
Eeva Ketola
Johanna Tuukkanen
Anna-Mari Aalto
Tarja Heponiemi
author_facet Tuulikki Vehko
Hannele Hyppönen
Sampsa Puttonen
Sari Kujala
Eeva Ketola
Johanna Tuukkanen
Anna-Mari Aalto
Tarja Heponiemi
author_sort Tuulikki Vehko
collection DOAJ
description Abstract Background Electronic health records (EHRs) are an elementary part of the work of registered nurses (RNs) in healthcare. RNs are the largest group of healthcare workers, and their experiences with EHRs and their informatics competence play a crucial role in a fluent workflow. The present study examined EHR usability factors and nurses’ informatics competence factors related to self-reported time pressure and psychological distress. Methods A nationwide survey was conducted for working-age registered nurses in 2017. The study sample included 3607 nurses (5% men) in Finland. The association of age, sex, employment sector, EHR usability factors, and nurses’ informatics competence factors with time pressure and psychological distress were examined with analyses of covariance. Results The EHR usability factors that were associated with high time pressure were low EHR reliability and poor user-friendliness. Regarding the nurses’ informatics competence factors, only low e-Care competence was associated with time pressure. Of the EHR usability factors, low EHR reliability and low support for cooperation were associated with high psychological distress. Of the nurses’ informatics competence factors, low e-Care competence was associated with high psychological distress. Conclusions Unreliability and poor user-friendliness of EHRs seem to be prominent sources of time pressure and psychological distress among registered nurses. User-friendly EHR systems and digital tools in healthcare are needed. Nurses’ competence to use eHealth tools to tailor patient care should be strengthened through organizational and regional actions. For example, house rules about how to use eHealth tools and instructions on common practices in cooperation with other organizations could be useful.
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spelling doaj.art-0d3964030a6a41ac9670101abb4202d72022-12-22T00:06:58ZengBMCBMC Medical Informatics and Decision Making1472-69472019-08-011911910.1186/s12911-019-0891-zExperienced time pressure and stress: electronic health records usability and information technology competence play a roleTuulikki Vehko0Hannele Hyppönen1Sampsa Puttonen2Sari Kujala3Eeva Ketola4Johanna Tuukkanen5Anna-Mari Aalto6Tarja Heponiemi7The Department of Information Services, National Institute for Health and Welfare (THL)The Department of Information Services, National Institute for Health and Welfare (THL)Finnish Institute of Occupational HealthDepartment of Computer Science, Aalto UniversityThe Department of Information Services, National Institute for Health and Welfare (THL)Emergency Unit, Central Finland Healthcare DistrictThe Department of Information Services, National Institute for Health and Welfare (THL)The Department of Information Services, National Institute for Health and Welfare (THL)Abstract Background Electronic health records (EHRs) are an elementary part of the work of registered nurses (RNs) in healthcare. RNs are the largest group of healthcare workers, and their experiences with EHRs and their informatics competence play a crucial role in a fluent workflow. The present study examined EHR usability factors and nurses’ informatics competence factors related to self-reported time pressure and psychological distress. Methods A nationwide survey was conducted for working-age registered nurses in 2017. The study sample included 3607 nurses (5% men) in Finland. The association of age, sex, employment sector, EHR usability factors, and nurses’ informatics competence factors with time pressure and psychological distress were examined with analyses of covariance. Results The EHR usability factors that were associated with high time pressure were low EHR reliability and poor user-friendliness. Regarding the nurses’ informatics competence factors, only low e-Care competence was associated with time pressure. Of the EHR usability factors, low EHR reliability and low support for cooperation were associated with high psychological distress. Of the nurses’ informatics competence factors, low e-Care competence was associated with high psychological distress. Conclusions Unreliability and poor user-friendliness of EHRs seem to be prominent sources of time pressure and psychological distress among registered nurses. User-friendly EHR systems and digital tools in healthcare are needed. Nurses’ competence to use eHealth tools to tailor patient care should be strengthened through organizational and regional actions. For example, house rules about how to use eHealth tools and instructions on common practices in cooperation with other organizations could be useful.http://link.springer.com/article/10.1186/s12911-019-0891-zElectronic health recordsInformation systemsRegistered nursesTime pressure, psychological distress, GHQ, general health questionnaire
spellingShingle Tuulikki Vehko
Hannele Hyppönen
Sampsa Puttonen
Sari Kujala
Eeva Ketola
Johanna Tuukkanen
Anna-Mari Aalto
Tarja Heponiemi
Experienced time pressure and stress: electronic health records usability and information technology competence play a role
BMC Medical Informatics and Decision Making
Electronic health records
Information systems
Registered nurses
Time pressure, psychological distress, GHQ, general health questionnaire
title Experienced time pressure and stress: electronic health records usability and information technology competence play a role
title_full Experienced time pressure and stress: electronic health records usability and information technology competence play a role
title_fullStr Experienced time pressure and stress: electronic health records usability and information technology competence play a role
title_full_unstemmed Experienced time pressure and stress: electronic health records usability and information technology competence play a role
title_short Experienced time pressure and stress: electronic health records usability and information technology competence play a role
title_sort experienced time pressure and stress electronic health records usability and information technology competence play a role
topic Electronic health records
Information systems
Registered nurses
Time pressure, psychological distress, GHQ, general health questionnaire
url http://link.springer.com/article/10.1186/s12911-019-0891-z
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