Quality of the Healthcare Services During COVID-19 Pandemic in Selected European Countries

BackgroundThere are several definitions of the quality of healthcare services. It may be defined as a level of value provided by any health care resource, as determined by some measurement. Scientists use a variety of quality measures to attempt to determine health care quality. They use special ind...

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Main Authors: Magdalena Tuczyńska, Rafał Staszewski, Maja Matthews-Kozanecka, Agnieszka Żok, Ewa Baum
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-05-01
Series:Frontiers in Public Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2022.870314/full
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author Magdalena Tuczyńska
Rafał Staszewski
Maja Matthews-Kozanecka
Agnieszka Żok
Ewa Baum
author_facet Magdalena Tuczyńska
Rafał Staszewski
Maja Matthews-Kozanecka
Agnieszka Żok
Ewa Baum
author_sort Magdalena Tuczyńska
collection DOAJ
description BackgroundThere are several definitions of the quality of healthcare services. It may be defined as a level of value provided by any health care resource, as determined by some measurement. Scientists use a variety of quality measures to attempt to determine health care quality. They use special indicators or based on a patients' or healthcare professional's perception. This article aims to provide a short review of the available data on the quality of healthcare services in selected European countries during the COVID-19 pandemic.MethodologyThe research was done by the use of online databases such as PubMed, Google Scholar, and Science Direct. All the studies focused on the quality of healthcare services, yet the studies used different methods to measure this quality. In addition, the results of the authors' survey on the assessment of the quality of healthcare services before and during the COVID-19 pandemic were presented.ResultsAmong twelve studies, four were from the United Kingdom and one each of Catalonia, Italy, Sweden, Poland, Netherlands, France, Germany, Belgium. Patients in the United Kingdom felt that the quality of services was good during the pandemic, whereas the quality declined in the other studies cited. The results of our research also revealed a decrease in the quality of healthcare services provided.ConclusionsNevertheless the development of telemedicine has had a positive impact on the quality of healthcare services. The COVID-19 pandemic has undoubtedly affected most European countries' quality of healthcare services.
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spelling doaj.art-0d493cea1f9b4fd6b84d7a064e86929c2022-12-22T00:28:32ZengFrontiers Media S.A.Frontiers in Public Health2296-25652022-05-011010.3389/fpubh.2022.870314870314Quality of the Healthcare Services During COVID-19 Pandemic in Selected European CountriesMagdalena Tuczyńska0Rafał Staszewski1Maja Matthews-Kozanecka2Agnieszka Żok3Ewa Baum4Students Scientific Circle of Maxillofacial Orthopaedics and Orthodontics, Poznan University of Medical Sciences, Poznań, PolandDepartment of Hypertension, Angiology and Internal Medicine, Poznan University of Medical Sciences, Poznań, PolandDepartment of Social Sciences and the Humanities, Poznan University of Medical Sciences, Poznań, PolandDivision of Philosophy of Medicine and Bioethics, Poznan University of Medical Sciences, Poznań, PolandDepartment of Social Sciences and the Humanities, Poznan University of Medical Sciences, Poznań, PolandBackgroundThere are several definitions of the quality of healthcare services. It may be defined as a level of value provided by any health care resource, as determined by some measurement. Scientists use a variety of quality measures to attempt to determine health care quality. They use special indicators or based on a patients' or healthcare professional's perception. This article aims to provide a short review of the available data on the quality of healthcare services in selected European countries during the COVID-19 pandemic.MethodologyThe research was done by the use of online databases such as PubMed, Google Scholar, and Science Direct. All the studies focused on the quality of healthcare services, yet the studies used different methods to measure this quality. In addition, the results of the authors' survey on the assessment of the quality of healthcare services before and during the COVID-19 pandemic were presented.ResultsAmong twelve studies, four were from the United Kingdom and one each of Catalonia, Italy, Sweden, Poland, Netherlands, France, Germany, Belgium. Patients in the United Kingdom felt that the quality of services was good during the pandemic, whereas the quality declined in the other studies cited. The results of our research also revealed a decrease in the quality of healthcare services provided.ConclusionsNevertheless the development of telemedicine has had a positive impact on the quality of healthcare services. The COVID-19 pandemic has undoubtedly affected most European countries' quality of healthcare services.https://www.frontiersin.org/articles/10.3389/fpubh.2022.870314/fullCOVID-19healthcarequalityEuropeeconomy
spellingShingle Magdalena Tuczyńska
Rafał Staszewski
Maja Matthews-Kozanecka
Agnieszka Żok
Ewa Baum
Quality of the Healthcare Services During COVID-19 Pandemic in Selected European Countries
Frontiers in Public Health
COVID-19
healthcare
quality
Europe
economy
title Quality of the Healthcare Services During COVID-19 Pandemic in Selected European Countries
title_full Quality of the Healthcare Services During COVID-19 Pandemic in Selected European Countries
title_fullStr Quality of the Healthcare Services During COVID-19 Pandemic in Selected European Countries
title_full_unstemmed Quality of the Healthcare Services During COVID-19 Pandemic in Selected European Countries
title_short Quality of the Healthcare Services During COVID-19 Pandemic in Selected European Countries
title_sort quality of the healthcare services during covid 19 pandemic in selected european countries
topic COVID-19
healthcare
quality
Europe
economy
url https://www.frontiersin.org/articles/10.3389/fpubh.2022.870314/full
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AT majamatthewskozanecka qualityofthehealthcareservicesduringcovid19pandemicinselectedeuropeancountries
AT agnieszkazok qualityofthehealthcareservicesduringcovid19pandemicinselectedeuropeancountries
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