Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare network

Background: The importance of access to medicines in promoting global health cannot be overstated, particularly as an estimated 2 billion people lack access to basic medicines, particularly in developing nations. While over-the-counter (OTC) medications are relatively safe and cost-effective, there...

Full description

Bibliographic Details
Main Authors: Esteban Zavaleta-Monestel, Jorge Arturo Villalobos-Madriz, Bruno Serrano-Arias, Sebastián Arguedas-Chacón, José Pablo Diaz-Madriz, Mery Alejandra Ferreto-Meza, Betzy María Romero-Chavarría, Priscila Zumbado-Amerling
Format: Article
Language:English
Published: Elsevier 2023-09-01
Series:Exploratory Research in Clinical and Social Pharmacy
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667276623000811
_version_ 1827793862535413760
author Esteban Zavaleta-Monestel
Jorge Arturo Villalobos-Madriz
Bruno Serrano-Arias
Sebastián Arguedas-Chacón
José Pablo Diaz-Madriz
Mery Alejandra Ferreto-Meza
Betzy María Romero-Chavarría
Priscila Zumbado-Amerling
author_facet Esteban Zavaleta-Monestel
Jorge Arturo Villalobos-Madriz
Bruno Serrano-Arias
Sebastián Arguedas-Chacón
José Pablo Diaz-Madriz
Mery Alejandra Ferreto-Meza
Betzy María Romero-Chavarría
Priscila Zumbado-Amerling
author_sort Esteban Zavaleta-Monestel
collection DOAJ
description Background: The importance of access to medicines in promoting global health cannot be overstated, particularly as an estimated 2 billion people lack access to basic medicines, particularly in developing nations. While over-the-counter (OTC) medications are relatively safe and cost-effective, there is a risk of misuse due to factors such as inaccurate self-diagnosis, inadequate dosing, addiction, adverse drug reactions, and drug interactions. To ensure proper use and prevent irrational self-medication, pharmacists can play a crucial role in guiding patients. However, the legislation in Costa Rica only covers OTC and prescription drugs, and health authorities are proposing a new decree to include a list of drugs that can be recommended by pharmacists without a prescription to treat minor ailments, which would be classified as behind-the-counter (BTC). Objective: Characterize the pharmaceutical consultation, compare the medications recommended by pharmacy professionals for minor ailments with the legislation in force in Costa Rica, and determine whether the current OTC medications are sufficient to treat minor ailments. Material and methods: This study is a descriptive, observational, cross-sectional study that focuses on a sample of the Costa Rican population that comes to consult with a pharmacist in one of the four pharmacies of the Hospital Clínica Bíblica (HCB) in San José, Costa Rica. Consultations included users over 18 years of age or caregivers of underage patients seeking advice or assistance from publicly accessible pharmacies, excluding consultations that involved information related to other hospital departments. This study aims to analyze the pharmaceutical consultation for minor ailments and compare the medications recommended by pharmacists with the list of medications allowed in Costa Rica. The study also aims to determine if the current OTC medications are adequate for treating minor ailments. Results: A total of 1537 consultations were gathered, which were divided into four categories: pharmaceutical recommendation (48%), medication information (31%), other consultations (18%), and referrals to another health professional (3%). Among the consultations classified as pharmaceutical recommendations, 90% were related to minor ailments. Prescription drugs accounted for 75.3% of the medications recommended and consulted. However, when the BTC category was included, the percentage of recommended prescription drugs decreased to 29.6%, while BTC drugs constituted 45.7%. Finally, the chi-square test rejected the null hypothesis that there was no association between the availability of OTC drugs and the minor ailments for which patients sought consultation. Conclusions: Most cases of pharmacy consultations involve minor illnesses such as digestive symptoms, joint pain, and respiratory issues. The proposed decree by health authorities in Costa Rica is noteworthy as it establishes standardized protocols for the prescription of BTC medications to ensure the safety of patients.
first_indexed 2024-03-11T18:24:41Z
format Article
id doaj.art-0d648958352a42488913bdae826cfb5c
institution Directory Open Access Journal
issn 2667-2766
language English
last_indexed 2024-03-11T18:24:41Z
publishDate 2023-09-01
publisher Elsevier
record_format Article
series Exploratory Research in Clinical and Social Pharmacy
spelling doaj.art-0d648958352a42488913bdae826cfb5c2023-10-14T04:45:45ZengElsevierExploratory Research in Clinical and Social Pharmacy2667-27662023-09-0111100300Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare networkEsteban Zavaleta-Monestel0Jorge Arturo Villalobos-Madriz1Bruno Serrano-Arias2Sebastián Arguedas-Chacón3José Pablo Diaz-Madriz4Mery Alejandra Ferreto-Meza5Betzy María Romero-Chavarría6Priscila Zumbado-Amerling7Department of Pharmacy, Hospital Clinica Biblica, San José, Costa Rica; Faculty of Pharmacy, Universidad de Ciencias Médicas, San José, Costa Rica; Corresponding author at: Director of Pharmacy, Hospital Clínica Bíblica, San José, Costa Rica.Department of Pharmacy, Hospital Clinica Biblica, San José, Costa RicaDepartment of Pharmacy, Hospital Clinica Biblica, San José, Costa Rica; Faculty of Pharmacy, Universidad de Ciencias Médicas, San José, Costa RicaDepartment of Pharmacy, Hospital Clinica Biblica, San José, Costa RicaDepartment of Pharmacy, Hospital Clinica Biblica, San José, Costa Rica; Faculty of Pharmacy, Universidad de Ciencias Médicas, San José, Costa RicaFaculty of Pharmacy, Universidad de Ciencias Médicas, San José, Costa RicaFaculty of Pharmacy, Universidad de Ciencias Médicas, San José, Costa RicaFaculty of Pharmacy, Universidad de Ciencias Médicas, San José, Costa RicaBackground: The importance of access to medicines in promoting global health cannot be overstated, particularly as an estimated 2 billion people lack access to basic medicines, particularly in developing nations. While over-the-counter (OTC) medications are relatively safe and cost-effective, there is a risk of misuse due to factors such as inaccurate self-diagnosis, inadequate dosing, addiction, adverse drug reactions, and drug interactions. To ensure proper use and prevent irrational self-medication, pharmacists can play a crucial role in guiding patients. However, the legislation in Costa Rica only covers OTC and prescription drugs, and health authorities are proposing a new decree to include a list of drugs that can be recommended by pharmacists without a prescription to treat minor ailments, which would be classified as behind-the-counter (BTC). Objective: Characterize the pharmaceutical consultation, compare the medications recommended by pharmacy professionals for minor ailments with the legislation in force in Costa Rica, and determine whether the current OTC medications are sufficient to treat minor ailments. Material and methods: This study is a descriptive, observational, cross-sectional study that focuses on a sample of the Costa Rican population that comes to consult with a pharmacist in one of the four pharmacies of the Hospital Clínica Bíblica (HCB) in San José, Costa Rica. Consultations included users over 18 years of age or caregivers of underage patients seeking advice or assistance from publicly accessible pharmacies, excluding consultations that involved information related to other hospital departments. This study aims to analyze the pharmaceutical consultation for minor ailments and compare the medications recommended by pharmacists with the list of medications allowed in Costa Rica. The study also aims to determine if the current OTC medications are adequate for treating minor ailments. Results: A total of 1537 consultations were gathered, which were divided into four categories: pharmaceutical recommendation (48%), medication information (31%), other consultations (18%), and referrals to another health professional (3%). Among the consultations classified as pharmaceutical recommendations, 90% were related to minor ailments. Prescription drugs accounted for 75.3% of the medications recommended and consulted. However, when the BTC category was included, the percentage of recommended prescription drugs decreased to 29.6%, while BTC drugs constituted 45.7%. Finally, the chi-square test rejected the null hypothesis that there was no association between the availability of OTC drugs and the minor ailments for which patients sought consultation. Conclusions: Most cases of pharmacy consultations involve minor illnesses such as digestive symptoms, joint pain, and respiratory issues. The proposed decree by health authorities in Costa Rica is noteworthy as it establishes standardized protocols for the prescription of BTC medications to ensure the safety of patients.http://www.sciencedirect.com/science/article/pii/S2667276623000811Community pharmaceutical servicesPharmacistPrimary health carePharmaceutical careCosta Rica
spellingShingle Esteban Zavaleta-Monestel
Jorge Arturo Villalobos-Madriz
Bruno Serrano-Arias
Sebastián Arguedas-Chacón
José Pablo Diaz-Madriz
Mery Alejandra Ferreto-Meza
Betzy María Romero-Chavarría
Priscila Zumbado-Amerling
Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare network
Exploratory Research in Clinical and Social Pharmacy
Community pharmaceutical services
Pharmacist
Primary health care
Pharmaceutical care
Costa Rica
title Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare network
title_full Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare network
title_fullStr Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare network
title_full_unstemmed Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare network
title_short Assessing pharmaceutical consultations: Comparing pharmacy-recommended medications for minor ailments and regulatory compliance in a Latin American healthcare network
title_sort assessing pharmaceutical consultations comparing pharmacy recommended medications for minor ailments and regulatory compliance in a latin american healthcare network
topic Community pharmaceutical services
Pharmacist
Primary health care
Pharmaceutical care
Costa Rica
url http://www.sciencedirect.com/science/article/pii/S2667276623000811
work_keys_str_mv AT estebanzavaletamonestel assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork
AT jorgearturovillalobosmadriz assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork
AT brunoserranoarias assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork
AT sebastianarguedaschacon assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork
AT josepablodiazmadriz assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork
AT meryalejandraferretomeza assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork
AT betzymariaromerochavarria assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork
AT priscilazumbadoamerling assessingpharmaceuticalconsultationscomparingpharmacyrecommendedmedicationsforminorailmentsandregulatorycomplianceinalatinamericanhealthcarenetwork