Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility

For people with disabilities, accessible pedestrian infrastructure can support independence, mobility, and improved quality of life. Yet, most pedestrian infrastructure presents barriers that impede movement. A major challenge for cities to improve pedestrian accessibility is the lack of reliable da...

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Main Authors: Delphine Labbé, Yochai Eisenberg, Devon Snyder, Judy Shanley, Joy M. Hammel, Jon E. Froehlich
Format: Article
Language:English
Published: MDPI AG 2023-11-01
Series:Disabilities
Subjects:
Online Access:https://www.mdpi.com/2673-7272/3/4/40
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author Delphine Labbé
Yochai Eisenberg
Devon Snyder
Judy Shanley
Joy M. Hammel
Jon E. Froehlich
author_facet Delphine Labbé
Yochai Eisenberg
Devon Snyder
Judy Shanley
Joy M. Hammel
Jon E. Froehlich
author_sort Delphine Labbé
collection DOAJ
description For people with disabilities, accessible pedestrian infrastructure can support independence, mobility, and improved quality of life. Yet, most pedestrian infrastructure presents barriers that impede movement. A major challenge for cities to improve pedestrian accessibility is the lack of reliable data on sidewalk accessibility. Little is known about the type of data needed for cities, as well as how different stakeholders perceive and use sidewalk data. Therefore, this study seeks to explore the perceptions of multiple stakeholders on the use, gathering, and application of sidewalk accessibility data. We conducted a series of workshops with 51 participants, including people with disabilities, caregivers, Americans with Disabilities Act (ADA) coordinators, and urban planners, to discuss sidewalk accessibility data and data collection tools. We used the socio-technological tool Project Sidewalk as an example. Participants identified various uses for the accessibility data such as route planning, barrier removal plans, and advocacy, and discussed issues of usability, trust, access, and accessibility of the data and tools. Our findings contribute to a better understanding of important factors that impact the use and application of accessibility data and how to implement accessibility data collection initiatives that utilize socio-technological approaches such as crowdsourcing.
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spelling doaj.art-0d6b54ed79f747b89bea940172735f3c2023-12-22T14:03:26ZengMDPI AGDisabilities2673-72722023-11-013462163810.3390/disabilities3040040Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk AccessibilityDelphine Labbé0Yochai Eisenberg1Devon Snyder2Judy Shanley3Joy M. Hammel4Jon E. Froehlich5Department of Disability and Human Development, University of Illinois-Chicago, Chicago, IL 60608, USADepartment of Disability and Human Development, University of Illinois-Chicago, Chicago, IL 60608, USADepartment of Disability and Human Development, University of Illinois-Chicago, Chicago, IL 60608, USAEasterseals, Chicago, IL 60604, USADepartment of Disability and Human Development, University of Illinois-Chicago, Chicago, IL 60608, USAPaul G. Allen School of Computer Science & Engineering, University of Washington, Seattle, WA 98195, USAFor people with disabilities, accessible pedestrian infrastructure can support independence, mobility, and improved quality of life. Yet, most pedestrian infrastructure presents barriers that impede movement. A major challenge for cities to improve pedestrian accessibility is the lack of reliable data on sidewalk accessibility. Little is known about the type of data needed for cities, as well as how different stakeholders perceive and use sidewalk data. Therefore, this study seeks to explore the perceptions of multiple stakeholders on the use, gathering, and application of sidewalk accessibility data. We conducted a series of workshops with 51 participants, including people with disabilities, caregivers, Americans with Disabilities Act (ADA) coordinators, and urban planners, to discuss sidewalk accessibility data and data collection tools. We used the socio-technological tool Project Sidewalk as an example. Participants identified various uses for the accessibility data such as route planning, barrier removal plans, and advocacy, and discussed issues of usability, trust, access, and accessibility of the data and tools. Our findings contribute to a better understanding of important factors that impact the use and application of accessibility data and how to implement accessibility data collection initiatives that utilize socio-technological approaches such as crowdsourcing.https://www.mdpi.com/2673-7272/3/4/40accessibilitydisabilitycrowdsourcingurban planningcivic engagement
spellingShingle Delphine Labbé
Yochai Eisenberg
Devon Snyder
Judy Shanley
Joy M. Hammel
Jon E. Froehlich
Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility
Disabilities
accessibility
disability
crowdsourcing
urban planning
civic engagement
title Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility
title_full Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility
title_fullStr Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility
title_full_unstemmed Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility
title_short Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk Accessibility
title_sort multiple stakeholder perspectives on accessibility data and the use of socio technical tools to improve sidewalk accessibility
topic accessibility
disability
crowdsourcing
urban planning
civic engagement
url https://www.mdpi.com/2673-7272/3/4/40
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