The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banks

The theory of trying postulates that in the less technologically advanced developing countries, online banking adoption behavior is a function of three attitudes rather a single attitude. These three attitudes are attitudes towards successes, failure, and learning that are expected to determine onli...

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Main Authors: Sidra Malik, Faisal Nawaz, Muhammad Shujahat, Aino Kianto, Saddam Hussain, Murad Ali
Format: Article
Language:English
Published: Hong Kong Bao Long Accounting & Secretarial Limited 2019-06-01
Series:Knowledge Management & E-Learning: An International Journal
Online Access:https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/412
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author Sidra Malik
Faisal Nawaz
Muhammad Shujahat
Aino Kianto
Saddam Hussain
Murad Ali
author_facet Sidra Malik
Faisal Nawaz
Muhammad Shujahat
Aino Kianto
Saddam Hussain
Murad Ali
author_sort Sidra Malik
collection DOAJ
description The theory of trying postulates that in the less technologically advanced developing countries, online banking adoption behavior is a function of three attitudes rather a single attitude. These three attitudes are attitudes towards successes, failure, and learning that are expected to determine online banking adoption. These three attitudes, in turn, are dependent upon two crucial individual traits, overall self-confidence, and cynicism. However, the previous literature has not provided conclusive empirical evidence about this issue particularly in the less technologically advanced context of South Asia. Consequently, the purpose of this study was to test the role of these three attitudes and two traits as the determinants of the online banking adoption behavior. The data was collected from 215 customers who were already using the online banking in the District Attock, Pakistan. Structural equation modeling with partial least squares was applied for hypotheses testing. The results point that in the developing context of Pakistan, all the factors - attitudes and traits - are significant predictors of online banking adoption behavior.
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spelling doaj.art-0d6c50c1d2054cb2874572178f5196562022-12-21T18:29:43ZengHong Kong Bao Long Accounting & Secretarial LimitedKnowledge Management & E-Learning: An International Journal2073-79042073-79042019-06-0111224726110.34105/j.kmel.2019.11.013The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banksSidra Malik0Faisal Nawaz1Muhammad Shujahat2Aino Kianto3Saddam Hussain4Murad Ali 5COMSATS University Islamabad, Virtual Campus, Islamabad, PakistanCOMSATS University Islamabad, Attock Campus, Attock, PakistanThe University of Hong Kong, Hong KongLappeenranta University of Technology, Lappeenranta, FinlandCOMSATS University Islamabad, Attock Campus, Attock, PakistanKing Abdulaziz University, Jeddah, Saudi ArabiaThe theory of trying postulates that in the less technologically advanced developing countries, online banking adoption behavior is a function of three attitudes rather a single attitude. These three attitudes are attitudes towards successes, failure, and learning that are expected to determine online banking adoption. These three attitudes, in turn, are dependent upon two crucial individual traits, overall self-confidence, and cynicism. However, the previous literature has not provided conclusive empirical evidence about this issue particularly in the less technologically advanced context of South Asia. Consequently, the purpose of this study was to test the role of these three attitudes and two traits as the determinants of the online banking adoption behavior. The data was collected from 215 customers who were already using the online banking in the District Attock, Pakistan. Structural equation modeling with partial least squares was applied for hypotheses testing. The results point that in the developing context of Pakistan, all the factors - attitudes and traits - are significant predictors of online banking adoption behavior.https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/412
spellingShingle Sidra Malik
Faisal Nawaz
Muhammad Shujahat
Aino Kianto
Saddam Hussain
Murad Ali
The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banks
Knowledge Management & E-Learning: An International Journal
title The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banks
title_full The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banks
title_fullStr The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banks
title_full_unstemmed The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banks
title_short The determinants of the online banking adoption behavior by the theory of trying in developing countries: The case of Pakistani banks
title_sort determinants of the online banking adoption behavior by the theory of trying in developing countries the case of pakistani banks
url https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/412
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