EXPLAINING THE ROLE OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION

EXPLAINING THE ROLE OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION

The interest of this study is how to maintain service quality to achieve customer satisfaction. This study is expected to provide an understanding of the effect of service quality and customer value on customer satisfaction and its indicators. This study analyzes the factors influencing customer sa...

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Chi tiết về thư mục
Những tác giả chính:	Tri Cahyono, Christian Herdinata, Eric Harianto, Tikristini Olasode
Định dạng:	Bài viết
Ngôn ngữ:	English
Được phát hành:	University of Brawijaya 2023-03-01
Loạt:	Jurnal Aplikasi Manajemen
Những chủ đề:	service quality customer value customer satisfaction aviation training centre
Truy cập trực tuyến:	https://jurnaljam.ub.ac.id/index.php/jam/article/view/6561

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