EXPLAINING THE ROLE OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION

EXPLAINING THE ROLE OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION

The interest of this study is how to maintain service quality to achie­ve customer satisfaction. This study is expected to provide an understanding of the effect of service quality and customer value on customer satisfaction and its indicators. This study analyzes the factors influencing customer sa...

Cur síos iomlán

Sonraí bibleagrafaíochta
Príomhchruthaitheoirí: Tri Cahyono, Christian Herdinata, Eric Harianto, Tikristini Olasode
Formáid: Alt
Teanga:English
Foilsithe / Cruthaithe: University of Brawijaya 2023-03-01
Sraith:Jurnal Aplikasi Manajemen
Ábhair:
service quality
customer value
customer satisfaction
aviation training centre
Rochtain ar líne:https://jurnaljam.ub.ac.id/index.php/jam/article/view/6561

Ar líne

https://jurnaljam.ub.ac.id/index.php/jam/article/view/6561

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