EXPLAINING THE ROLE OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION
The interest of this study is how to maintain service quality to achieve customer satisfaction. This study is expected to provide an understanding of the effect of service quality and customer value on customer satisfaction and its indicators. This study analyzes the factors influencing customer sa...
| Main Authors: | , , , |
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| פורמט: | Article |
| שפה: | English |
| יצא לאור: |
University of Brawijaya
2023-03-01
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| סדרה: | Jurnal Aplikasi Manajemen |
| נושאים: | |
| גישה מקוונת: | https://jurnaljam.ub.ac.id/index.php/jam/article/view/6561 |