SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCE

The paper starts with a dilemma whether the quality, as a circular logic of the process model, is a scientific discipline or just an art of achieving and satisfaction of requests and wishes of the customer. Beginning from that dilemma, a relationship between science, knowledge and the quality manage...

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Main Authors: Milan Perovic, Zdravko Krivokapic
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2007-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v1-n4/9.pdf
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author Milan Perovic
Zdravko Krivokapic
author_facet Milan Perovic
Zdravko Krivokapic
author_sort Milan Perovic
collection DOAJ
description The paper starts with a dilemma whether the quality, as a circular logic of the process model, is a scientific discipline or just an art of achieving and satisfaction of requests and wishes of the customer. Beginning from that dilemma, a relationship between science, knowledge and the quality management system has been elaborated. That relationship has been articulated in this paper using examples of improvement as a key principle of QMS. Elaboration of the improvement system is based on QMS principles and requests of international ISO 9000 standards. Connection of requests for improvement and teamwork is a key for understanding of this process. It is associated by one more factor during the operation, also a key for its understanding. It is a training and knowledge, which are foundation of the philosophy of success. This work indicates that it is impossible to achieve improvements without training and new acknowledgements and teamwork. Paper especially refers to the issue of relation between improvements and application of scientific methods and creation of virtual teams structured by the "owner" of the process and scientist from institutes and universities. Improvement, training, science - improvement make a spiral of the success which when initialized generated new cycles of the improvement. If quality is based on continual improvements and dynamic process of acknowledgement and if it founded on scientific prevention, scientific design, scientific recognition and scientific application, does that make it a scientific discipline.
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spelling doaj.art-0da649e95e3740d58d0d569b6a0d06a52022-12-21T23:35:33ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732007-12-0114329338SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCEMilan Perovic0Zdravko Krivokapic1Faculty of mechanical engineering Podgorica-Center for quality, MontenegroFaculty of mechanical engineering Podgorica-Center for quality, MontenegroThe paper starts with a dilemma whether the quality, as a circular logic of the process model, is a scientific discipline or just an art of achieving and satisfaction of requests and wishes of the customer. Beginning from that dilemma, a relationship between science, knowledge and the quality management system has been elaborated. That relationship has been articulated in this paper using examples of improvement as a key principle of QMS. Elaboration of the improvement system is based on QMS principles and requests of international ISO 9000 standards. Connection of requests for improvement and teamwork is a key for understanding of this process. It is associated by one more factor during the operation, also a key for its understanding. It is a training and knowledge, which are foundation of the philosophy of success. This work indicates that it is impossible to achieve improvements without training and new acknowledgements and teamwork. Paper especially refers to the issue of relation between improvements and application of scientific methods and creation of virtual teams structured by the "owner" of the process and scientist from institutes and universities. Improvement, training, science - improvement make a spiral of the success which when initialized generated new cycles of the improvement. If quality is based on continual improvements and dynamic process of acknowledgement and if it founded on scientific prevention, scientific design, scientific recognition and scientific application, does that make it a scientific discipline.http://www.ijqr.net/journal/v1-n4/9.pdfscienceknowledgequality
spellingShingle Milan Perovic
Zdravko Krivokapic
SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCE
International Journal for Quality Research
science
knowledge
quality
title SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCE
title_full SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCE
title_fullStr SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCE
title_full_unstemmed SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCE
title_short SCIENCE AND KNOWLEDGE IN TERMS OF QUALITY AND QUALITY IN TERMS OF DEVELOPMENT OF KNOWLEDGE AND SCIENCE
title_sort science and knowledge in terms of quality and quality in terms of development of knowledge and science
topic science
knowledge
quality
url http://www.ijqr.net/journal/v1-n4/9.pdf
work_keys_str_mv AT milanperovic scienceandknowledgeintermsofqualityandqualityintermsofdevelopmentofknowledgeandscience
AT zdravkokrivokapic scienceandknowledgeintermsofqualityandqualityintermsofdevelopmentofknowledgeandscience