Impacts of accreditation on the performance of primary health care centres: A systematic review

Introduction: Evidence on the impacts of accreditation on primary health care (PHC) services is inconsistent. Thus, this study aimed to assess the impacts of accreditation on the performance of PHC centres. Methods: This study systematically reviewed articles published from 2000 to 2019 in the Web...

Full description

Bibliographic Details
Main Authors: Jafar Sadegh Tabrizi, Atefeh As’habi, Maryam Nazari, Masoumeh Ebrahimi Tavani, Mehdi Haghi, Farid Gharibi
Format: Article
Language:English
Published: Academy of Family Physicians of Malaysia 2023-10-01
Series:Malaysian Family Physician
Subjects:
Online Access:https://e-mfp.org/wp-content/uploads/18.63.pdf
_version_ 1797629631429345280
author Jafar Sadegh Tabrizi
Atefeh As’habi
Maryam Nazari
Masoumeh Ebrahimi Tavani
Mehdi Haghi
Farid Gharibi
author_facet Jafar Sadegh Tabrizi
Atefeh As’habi
Maryam Nazari
Masoumeh Ebrahimi Tavani
Mehdi Haghi
Farid Gharibi
author_sort Jafar Sadegh Tabrizi
collection DOAJ
description Introduction: Evidence on the impacts of accreditation on primary health care (PHC) services is inconsistent. Thus, this study aimed to assess the impacts of accreditation on the performance of PHC centres. Methods: This study systematically reviewed articles published from 2000 to 2019 in the Web of Science, Scopus, ScienceDirect, Springer, PubMed and ProQuest. The following keywords were used: ((primary care OR primary health care) AND (accreditation) AND (impact OR effect OR output OR outcome OR influence OR result OR consequences)). The database search yielded a total of 41256 articles, among which 30 articles were finally included in the review. Results: Accreditation showed the most positive impacts on the quality, effectiveness, human resource management and strategic management of PHC services. Accreditation also positively affected safety, responsiveness, accessibility, customer satisfaction, documentation, leadership, efficiency and continuity of care. Few negative impacts were noted, including the possibility of accreditation being used as a bureaucratic tool, high cost of acquiring accreditation, difficulties in understanding the accreditation process, high staff turnover rate in accredited PHC centres and weak sustainability of some accreditation programmes. Conclusion: Given its numerous positive impacts, accreditation could be used to effectively improve the performance of PHC centres.
first_indexed 2024-03-11T10:56:52Z
format Article
id doaj.art-0dac19ab948f41a0a169191330fd079f
institution Directory Open Access Journal
issn 1985-2274
language English
last_indexed 2024-03-11T10:56:52Z
publishDate 2023-10-01
publisher Academy of Family Physicians of Malaysia
record_format Article
series Malaysian Family Physician
spelling doaj.art-0dac19ab948f41a0a169191330fd079f2023-11-13T06:03:47ZengAcademy of Family Physicians of MalaysiaMalaysian Family Physician1985-22742023-10-01186310.51866/rv.274Impacts of accreditation on the performance of primary health care centres: A systematic reviewJafar Sadegh TabriziAtefeh As’habiMaryam NazariMasoumeh Ebrahimi TavaniMehdi HaghiFarid GharibiIntroduction: Evidence on the impacts of accreditation on primary health care (PHC) services is inconsistent. Thus, this study aimed to assess the impacts of accreditation on the performance of PHC centres. Methods: This study systematically reviewed articles published from 2000 to 2019 in the Web of Science, Scopus, ScienceDirect, Springer, PubMed and ProQuest. The following keywords were used: ((primary care OR primary health care) AND (accreditation) AND (impact OR effect OR output OR outcome OR influence OR result OR consequences)). The database search yielded a total of 41256 articles, among which 30 articles were finally included in the review. Results: Accreditation showed the most positive impacts on the quality, effectiveness, human resource management and strategic management of PHC services. Accreditation also positively affected safety, responsiveness, accessibility, customer satisfaction, documentation, leadership, efficiency and continuity of care. Few negative impacts were noted, including the possibility of accreditation being used as a bureaucratic tool, high cost of acquiring accreditation, difficulties in understanding the accreditation process, high staff turnover rate in accredited PHC centres and weak sustainability of some accreditation programmes. Conclusion: Given its numerous positive impacts, accreditation could be used to effectively improve the performance of PHC centres.https://e-mfp.org/wp-content/uploads/18.63.pdfaccreditationprimary health careperformance
spellingShingle Jafar Sadegh Tabrizi
Atefeh As’habi
Maryam Nazari
Masoumeh Ebrahimi Tavani
Mehdi Haghi
Farid Gharibi
Impacts of accreditation on the performance of primary health care centres: A systematic review
Malaysian Family Physician
accreditation
primary health care
performance
title Impacts of accreditation on the performance of primary health care centres: A systematic review
title_full Impacts of accreditation on the performance of primary health care centres: A systematic review
title_fullStr Impacts of accreditation on the performance of primary health care centres: A systematic review
title_full_unstemmed Impacts of accreditation on the performance of primary health care centres: A systematic review
title_short Impacts of accreditation on the performance of primary health care centres: A systematic review
title_sort impacts of accreditation on the performance of primary health care centres a systematic review
topic accreditation
primary health care
performance
url https://e-mfp.org/wp-content/uploads/18.63.pdf
work_keys_str_mv AT jafarsadeghtabrizi impactsofaccreditationontheperformanceofprimaryhealthcarecentresasystematicreview
AT atefehashabi impactsofaccreditationontheperformanceofprimaryhealthcarecentresasystematicreview
AT maryamnazari impactsofaccreditationontheperformanceofprimaryhealthcarecentresasystematicreview
AT masoumehebrahimitavani impactsofaccreditationontheperformanceofprimaryhealthcarecentresasystematicreview
AT mehdihaghi impactsofaccreditationontheperformanceofprimaryhealthcarecentresasystematicreview
AT faridgharibi impactsofaccreditationontheperformanceofprimaryhealthcarecentresasystematicreview