A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelings
Abstract Aim To describe the structure and content of telephone support calls between mothers of preterm infants and support team members after hospital discharge. Design This is a qualitative study. Methods Data consisted of 19 recordings of telephone calls that occurred between March 2013 and Dece...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Wiley
2021-11-01
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| Series: | Nursing Open |
| Subjects: | |
| Online Access: | https://doi.org/10.1002/nop2.1019 |
| _version_ | 1818587344161210368 |
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| author | Anna Jonsson Magdalena Jakobsson Jenny Ericson |
| author_facet | Anna Jonsson Magdalena Jakobsson Jenny Ericson |
| author_sort | Anna Jonsson |
| collection | DOAJ |
| description | Abstract Aim To describe the structure and content of telephone support calls between mothers of preterm infants and support team members after hospital discharge. Design This is a qualitative study. Methods Data consisted of 19 recordings of telephone calls that occurred between March 2013 and December 2015. The calls were made by support team members to mothers within two weeks of discharge from the neonatal unit. Analyses were performed using content analysis. Results One category referred to what the support team members said that facilitated or did not facilitate the conversation. It was found that the support team members managed to have conversations that were tailored to the mother's current needs and conversations where the focus was on what the support team members thought was important. A second category referred to the topics the mothers talked about and that the mothers expressed both negative and positive feelings. |
| first_indexed | 2024-12-16T09:07:22Z |
| format | Article |
| id | doaj.art-0db7721cace842b397d803a067fb4931 |
| institution | Directory Open Access Journal |
| issn | 2054-1058 |
| language | English |
| last_indexed | 2024-12-16T09:07:22Z |
| publishDate | 2021-11-01 |
| publisher | Wiley |
| record_format | Article |
| series | Nursing Open |
| spelling | doaj.art-0db7721cace842b397d803a067fb49312022-12-21T22:37:03ZengWileyNursing Open2054-10582021-11-01863065307210.1002/nop2.1019A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelingsAnna Jonsson0Magdalena Jakobsson1Jenny Ericson2School of Education, Health and Social Studies Dalarna University Falun SwedenSchool of Education, Health and Social Studies Dalarna University Falun SwedenSchool of Education, Health and Social Studies Dalarna University Falun SwedenAbstract Aim To describe the structure and content of telephone support calls between mothers of preterm infants and support team members after hospital discharge. Design This is a qualitative study. Methods Data consisted of 19 recordings of telephone calls that occurred between March 2013 and December 2015. The calls were made by support team members to mothers within two weeks of discharge from the neonatal unit. Analyses were performed using content analysis. Results One category referred to what the support team members said that facilitated or did not facilitate the conversation. It was found that the support team members managed to have conversations that were tailored to the mother's current needs and conversations where the focus was on what the support team members thought was important. A second category referred to the topics the mothers talked about and that the mothers expressed both negative and positive feelings.https://doi.org/10.1002/nop2.1019nursingpaediatric careparentingperson‐centred carepreterm infantstelephone support calls |
| spellingShingle | Anna Jonsson Magdalena Jakobsson Jenny Ericson A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelings Nursing Open nursing paediatric care parenting person‐centred care preterm infants telephone support calls |
| title | A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelings |
| title_full | A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelings |
| title_fullStr | A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelings |
| title_full_unstemmed | A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelings |
| title_short | A qualitative study of recorded telephone support calls with mothers of preterm infants: Expressing both positive and negative feelings |
| title_sort | qualitative study of recorded telephone support calls with mothers of preterm infants expressing both positive and negative feelings |
| topic | nursing paediatric care parenting person‐centred care preterm infants telephone support calls |
| url | https://doi.org/10.1002/nop2.1019 |
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