More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest

The present study proposes a theoretical framework that uncovers the joint effects of the update frequency of apps and product type of the update on consumer interest and its underlying mechanisms. Building on the theory of mental accounting and regulatory focus, we propose that the effects of updat...

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Main Authors: Xuan Gong, Amar Razzaq, Wei Wang
Format: Article
Language:English
Published: MDPI AG 2021-10-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/16/7/160
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author Xuan Gong
Amar Razzaq
Wei Wang
author_facet Xuan Gong
Amar Razzaq
Wei Wang
author_sort Xuan Gong
collection DOAJ
description The present study proposes a theoretical framework that uncovers the joint effects of the update frequency of apps and product type of the update on consumer interest and its underlying mechanisms. Building on the theory of mental accounting and regulatory focus, we propose that the effects of update frequency on consumer interest are different for hedonic products and utilitarian products. The authors give insights into the main effects with an empirical analysis of a field data set and establish an understanding of the fundamental mechanisms by two laboratory experiments. The findings show that for hedonic products, high update frequency contributes to higher consumer interest by affecting the benefit perception of consumers. For utilitarian products, low update frequency results in higher consumer interest by influencing the risk perception of consumers. Furthermore, the level of update can affect the combined effects of product type and update frequency on consumer interest and, particularly for low update levels, the aforementioned association can be reversed.
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spelling doaj.art-0dc1152fac404aa6a40d4a20cb6d573f2023-11-23T09:09:31ZengMDPI AGJournal of Theoretical and Applied Electronic Commerce Research0718-18762021-10-011672922294210.3390/jtaer16070160More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer InterestXuan Gong0Amar Razzaq1Wei Wang2College of Economics and Management, Huazhong Agricultural University, No. 1 Shizishan Street, Honsghan District, Wuhan 430070, ChinaBusiness School, Huanggang Normal University, Huanggang City Development Zone, Xingang 2nd Road, Huanggang 438000, ChinaEconomics and Management School, Wuhan University, 299 Bayi Road, Wuchang District, Wuhan 430072, ChinaThe present study proposes a theoretical framework that uncovers the joint effects of the update frequency of apps and product type of the update on consumer interest and its underlying mechanisms. Building on the theory of mental accounting and regulatory focus, we propose that the effects of update frequency on consumer interest are different for hedonic products and utilitarian products. The authors give insights into the main effects with an empirical analysis of a field data set and establish an understanding of the fundamental mechanisms by two laboratory experiments. The findings show that for hedonic products, high update frequency contributes to higher consumer interest by affecting the benefit perception of consumers. For utilitarian products, low update frequency results in higher consumer interest by influencing the risk perception of consumers. Furthermore, the level of update can affect the combined effects of product type and update frequency on consumer interest and, particularly for low update levels, the aforementioned association can be reversed.https://www.mdpi.com/0718-1876/16/7/160update frequencyproduct typeperceived benefitperceived riskupdate level
spellingShingle Xuan Gong
Amar Razzaq
Wei Wang
More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest
Journal of Theoretical and Applied Electronic Commerce Research
update frequency
product type
perceived benefit
perceived risk
update level
title More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest
title_full More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest
title_fullStr More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest
title_full_unstemmed More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest
title_short More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest
title_sort more haste less speed how update frequency of mobile apps influences consumer interest
topic update frequency
product type
perceived benefit
perceived risk
update level
url https://www.mdpi.com/0718-1876/16/7/160
work_keys_str_mv AT xuangong morehastelessspeedhowupdatefrequencyofmobileappsinfluencesconsumerinterest
AT amarrazzaq morehastelessspeedhowupdatefrequencyofmobileappsinfluencesconsumerinterest
AT weiwang morehastelessspeedhowupdatefrequencyofmobileappsinfluencesconsumerinterest