Complexities of competition regulation in Zimbabwe’s mobile money sector

This study explores the complexities of competition regulation in Zimbabwe’s mobile money sector—through an analysis of EcoCash’s market position and practices, and the regulatory steps taken in response. The study is grounded in the competition complaint made in 2014 by Zimbabwean banks against Ec...

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Main Author: Siphiwe Ncube
Format: Article
Language:English
Published: LINK Centre, School of Literature Language and Media (SLLM) 2023-12-01
Series:The African Journal of Information and Communication
Subjects:
Online Access:https://ajic.wits.ac.za/article/view/15958
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author Siphiwe Ncube
author_facet Siphiwe Ncube
author_sort Siphiwe Ncube
collection DOAJ
description This study explores the complexities of competition regulation in Zimbabwe’s mobile money sector—through an analysis of EcoCash’s market position and practices, and the regulatory steps taken in response. The study is grounded in the competition complaint made in 2014 by Zimbabwean banks against EcoCash to the Competition and Tariff Commission (CTC), wherein EcoCash was alleged to have initially refused to share its unstructured supplementary service data (USSD) infrastructure with banks; and then later to have granted access only on discriminatory terms. The research assessed the market structure and market power in the Zimbabwe mobile money sector; the regulatory challenges that these market features pose; the market power and conduct of EcoCash; and the effectiveness of the measures taken by regulators to address the competition concerns raised in relation to EcoCash. The findings indicated that, in spite of regulatory attempts to dilute its power in the market, EcoCash was, at the time of the core data collection in 2021–22, still in a dominant position in Zimbabwe’s mobile money market.
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spelling doaj.art-0dc553e5d9d14423b854824b4641dc892023-12-22T06:42:16ZengLINK Centre, School of Literature Language and Media (SLLM)The African Journal of Information and Communication2077-72052077-72132023-12-013210.23962/ajic.i32.15958Complexities of competition regulation in Zimbabwe’s mobile money sectorSiphiwe Ncube0University of Johannesburg This study explores the complexities of competition regulation in Zimbabwe’s mobile money sector—through an analysis of EcoCash’s market position and practices, and the regulatory steps taken in response. The study is grounded in the competition complaint made in 2014 by Zimbabwean banks against EcoCash to the Competition and Tariff Commission (CTC), wherein EcoCash was alleged to have initially refused to share its unstructured supplementary service data (USSD) infrastructure with banks; and then later to have granted access only on discriminatory terms. The research assessed the market structure and market power in the Zimbabwe mobile money sector; the regulatory challenges that these market features pose; the market power and conduct of EcoCash; and the effectiveness of the measures taken by regulators to address the competition concerns raised in relation to EcoCash. The findings indicated that, in spite of regulatory attempts to dilute its power in the market, EcoCash was, at the time of the core data collection in 2021–22, still in a dominant position in Zimbabwe’s mobile money market. https://ajic.wits.ac.za/article/view/15958mobile money, competition regulation, network effects, market power, market dominance, Zimbabwe, EcoCash
spellingShingle Siphiwe Ncube
Complexities of competition regulation in Zimbabwe’s mobile money sector
The African Journal of Information and Communication
mobile money, competition regulation, network effects, market power, market dominance, Zimbabwe, EcoCash
title Complexities of competition regulation in Zimbabwe’s mobile money sector
title_full Complexities of competition regulation in Zimbabwe’s mobile money sector
title_fullStr Complexities of competition regulation in Zimbabwe’s mobile money sector
title_full_unstemmed Complexities of competition regulation in Zimbabwe’s mobile money sector
title_short Complexities of competition regulation in Zimbabwe’s mobile money sector
title_sort complexities of competition regulation in zimbabwe s mobile money sector
topic mobile money, competition regulation, network effects, market power, market dominance, Zimbabwe, EcoCash
url https://ajic.wits.ac.za/article/view/15958
work_keys_str_mv AT siphiwencube complexitiesofcompetitionregulationinzimbabwesmobilemoneysector