DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)
This research was conducted to identify the antecedents dimension of organizational commitment that consist of affective, continuance, and normative commitment to mediate transformational leadership on organizational citizenship behavior (OCB) in the salespeople’s banking sector in Malang, East Java...
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| Format: | Article |
| Language: | English |
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University of Brawijaya
2021-05-01
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| Series: | Jurnal Aplikasi Manajemen |
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| Online Access: | https://jurnaljam.ub.ac.id/index.php/jam/article/view/2073 |
| _version_ | 1818656318208081920 |
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| author | Khusnul Rofida Novianti |
| author_facet | Khusnul Rofida Novianti |
| author_sort | Khusnul Rofida Novianti |
| collection | DOAJ |
| description | This research was conducted to identify the antecedents dimension of organizational commitment that consist of affective, continuance, and normative commitment to mediate transformational leadership on organizational citizenship behavior (OCB) in the salespeople’s banking sector in Malang, East Java. The population of this research was the employees in the banking sector that provides insurance and investment services in Malang city. The sampling technique used was non-probability sampling. A questionnaire was used as a research instrument. 118 responses were analyzed using Smart Partial Least Square software (Smart-PLS). The study result revealed that organizational commitment does not significantly affect OCB. The affective commitment was the best predictor in mediating the effect of transformational leadership on OCB. In contrast, continuance and normative commitment have an insignificant effect both directly and indirectly on OCB. This study was expected to be a reference for further research in the area of organizational outcome focused on organizational commitment and provide more information for decision making about the importance of leadership styles such as transformational leadership and organizational citizenship behavior. |
| first_indexed | 2024-12-17T03:23:41Z |
| format | Article |
| id | doaj.art-0dd41acffa75428ba06d1633d27d2f05 |
| institution | Directory Open Access Journal |
| issn | 1693-5241 2302-6332 |
| language | English |
| last_indexed | 2024-12-17T03:23:41Z |
| publishDate | 2021-05-01 |
| publisher | University of Brawijaya |
| record_format | Article |
| series | Jurnal Aplikasi Manajemen |
| spelling | doaj.art-0dd41acffa75428ba06d1633d27d2f052022-12-21T22:05:26ZengUniversity of BrawijayaJurnal Aplikasi Manajemen1693-52412302-63322021-05-0119210.21776/ub.jam.2021.019.02.091271DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)Khusnul Rofida Novianti0Faculty of Economics and Business, University of Muhammadiyah Malang, IndonesiaThis research was conducted to identify the antecedents dimension of organizational commitment that consist of affective, continuance, and normative commitment to mediate transformational leadership on organizational citizenship behavior (OCB) in the salespeople’s banking sector in Malang, East Java. The population of this research was the employees in the banking sector that provides insurance and investment services in Malang city. The sampling technique used was non-probability sampling. A questionnaire was used as a research instrument. 118 responses were analyzed using Smart Partial Least Square software (Smart-PLS). The study result revealed that organizational commitment does not significantly affect OCB. The affective commitment was the best predictor in mediating the effect of transformational leadership on OCB. In contrast, continuance and normative commitment have an insignificant effect both directly and indirectly on OCB. This study was expected to be a reference for further research in the area of organizational outcome focused on organizational commitment and provide more information for decision making about the importance of leadership styles such as transformational leadership and organizational citizenship behavior.https://jurnaljam.ub.ac.id/index.php/jam/article/view/2073transformational leadershiporganizational commitmentaffective commitmentorganizational citizenship behavior |
| spellingShingle | Khusnul Rofida Novianti DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) Jurnal Aplikasi Manajemen transformational leadership organizational commitment affective commitment organizational citizenship behavior |
| title | DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) |
| title_full | DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) |
| title_fullStr | DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) |
| title_full_unstemmed | DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) |
| title_short | DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) |
| title_sort | does organizational commitment matter linking transformational leadership with organizational citizenship behavior ocb |
| topic | transformational leadership organizational commitment affective commitment organizational citizenship behavior |
| url | https://jurnaljam.ub.ac.id/index.php/jam/article/view/2073 |
| work_keys_str_mv | AT khusnulrofidanovianti doesorganizationalcommitmentmatterlinkingtransformationalleadershipwithorganizationalcitizenshipbehaviorocb |