Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing

Social media influencers are becoming an increasingly popular strategic communication tactic used across industry verticals, including entertainment, fashion, and beauty, to engage directly with consumers. Pharmaceutical companies have also recently entered the social media marketing aren...

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Main Authors: Erin Willis, Marjorie Delbaere
Format: Article
Language:English
Published: JMIR Publications 2022-03-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2022/3/e29422
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author Erin Willis
Marjorie Delbaere
author_facet Erin Willis
Marjorie Delbaere
author_sort Erin Willis
collection DOAJ
description Social media influencers are becoming an increasingly popular strategic communication tactic used across industry verticals, including entertainment, fashion, and beauty, to engage directly with consumers. Pharmaceutical companies have also recently entered the social media marketing arena and—within the bounds of governmental regulations—have found ways to build relationships directly with patients using covert persuasion tactics like partnering with social media influencers. Due to consumers’ negative perceptions of pharmaceutical companies, it makes sense that new marketing tactics are being used to establish and improve relationships with consumers. Previous research well documents the ethical dilemmas of direct-to-consumer advertising, and there is recent burgeoning literature on online covert marketing tactics. The academic and medical literature, however, is behind in regard to social media influencers used in health and medicine. This paper highlights and defines terms used in industry practice, and also calls for more investigation and sets forward a research agenda. As consumers spend more time online and patients continue to consult social media for health information, it is important that this new marketing trend does not go unnoticed.
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spelling doaj.art-0e5ae63485204ba4b070c52a3bfb0af82023-08-28T20:58:30ZengJMIR PublicationsJournal of Medical Internet Research1438-88712022-03-01243e2942210.2196/29422Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical MarketingErin Willishttps://orcid.org/0000-0002-1582-0867Marjorie Delbaerehttps://orcid.org/0000-0002-4782-5769 Social media influencers are becoming an increasingly popular strategic communication tactic used across industry verticals, including entertainment, fashion, and beauty, to engage directly with consumers. Pharmaceutical companies have also recently entered the social media marketing arena and—within the bounds of governmental regulations—have found ways to build relationships directly with patients using covert persuasion tactics like partnering with social media influencers. Due to consumers’ negative perceptions of pharmaceutical companies, it makes sense that new marketing tactics are being used to establish and improve relationships with consumers. Previous research well documents the ethical dilemmas of direct-to-consumer advertising, and there is recent burgeoning literature on online covert marketing tactics. The academic and medical literature, however, is behind in regard to social media influencers used in health and medicine. This paper highlights and defines terms used in industry practice, and also calls for more investigation and sets forward a research agenda. As consumers spend more time online and patients continue to consult social media for health information, it is important that this new marketing trend does not go unnoticed.https://www.jmir.org/2022/3/e29422
spellingShingle Erin Willis
Marjorie Delbaere
Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing
Journal of Medical Internet Research
title Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing
title_full Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing
title_fullStr Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing
title_full_unstemmed Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing
title_short Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing
title_sort patient influencers the next frontier in direct to consumer pharmaceutical marketing
url https://www.jmir.org/2022/3/e29422
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