Technologies of Public Relations in Formation of Image of Public Service

Positive image of public service and civil servants formation is long and complex process. This requires some knowledge. How is perceived public service by society? How overcome the alienation of citizens from the state apparatus? What are the measures for positioning the civil service undertaken by...

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Main Author: Yuliya Aleksandrovna Tarasova
Format: Article
Language:English
Published: North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration 2018-04-01
Series:Управленческое консультирование
Subjects:
Online Access:https://www.acjournal.ru/jour/article/view/87
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author Yuliya Aleksandrovna Tarasova
author_facet Yuliya Aleksandrovna Tarasova
author_sort Yuliya Aleksandrovna Tarasova
collection DOAJ
description Positive image of public service and civil servants formation is long and complex process. This requires some knowledge. How is perceived public service by society? How overcome the alienation of citizens from the state apparatus? What are the measures for positioning the civil service undertaken by developed countries? PR-technology perform a special role in positive image of public service formation. PR-technology able to change the neutral-negative evaluation of the state apparatus at the respect. The selection of used in this area PR-technologies, elements of the future image is based on public opinion. Mass-media as a key technology should promulgate integrity, honesty and openness of civil servants. Authorities need to establish an effective mechanism of interaction with the public: openly, constructively and timely deliver decisions, provide reports, update the information on his web-site, realize the events to emphasize the professionalism of government departments, exercise high ethical values of public service. Planned and systematic work with the public, regular PR-events, credibility, transparency and completeness of information, as well as the position of the audience and public opinion respect should be the main mechanism at image of public service formation.
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spelling doaj.art-0e9ac13e3b8a42d59918ba53482114582024-02-29T09:36:05ZengNorth-West institute of management of the Russian Presidential Academy of National Economy and Public AdministrationУправленческое консультирование1726-11391816-85902018-04-0105293787Technologies of Public Relations in Formation of Image of Public ServiceYuliya Aleksandrovna Tarasova0North-West Institute of Management - branch of the Russian Presidential Academy of National Economy and Public AdministrationPositive image of public service and civil servants formation is long and complex process. This requires some knowledge. How is perceived public service by society? How overcome the alienation of citizens from the state apparatus? What are the measures for positioning the civil service undertaken by developed countries? PR-technology perform a special role in positive image of public service formation. PR-technology able to change the neutral-negative evaluation of the state apparatus at the respect. The selection of used in this area PR-technologies, elements of the future image is based on public opinion. Mass-media as a key technology should promulgate integrity, honesty and openness of civil servants. Authorities need to establish an effective mechanism of interaction with the public: openly, constructively and timely deliver decisions, provide reports, update the information on his web-site, realize the events to emphasize the professionalism of government departments, exercise high ethical values of public service. Planned and systematic work with the public, regular PR-events, credibility, transparency and completeness of information, as well as the position of the audience and public opinion respect should be the main mechanism at image of public service formation.https://www.acjournal.ru/jour/article/view/87pr-технологииimagepublic relationsauthoritiespublic servicefunctionarypr-technologymass-mediapublic
spellingShingle Yuliya Aleksandrovna Tarasova
Technologies of Public Relations in Formation of Image of Public Service
Управленческое консультирование
pr-технологии
image
public relations
authorities
public service
functionary
pr-technology
mass-media
public
title Technologies of Public Relations in Formation of Image of Public Service
title_full Technologies of Public Relations in Formation of Image of Public Service
title_fullStr Technologies of Public Relations in Formation of Image of Public Service
title_full_unstemmed Technologies of Public Relations in Formation of Image of Public Service
title_short Technologies of Public Relations in Formation of Image of Public Service
title_sort technologies of public relations in formation of image of public service
topic pr-технологии
image
public relations
authorities
public service
functionary
pr-technology
mass-media
public
url https://www.acjournal.ru/jour/article/view/87
work_keys_str_mv AT yuliyaaleksandrovnatarasova technologiesofpublicrelationsinformationofimageofpublicservice